Blue Dart Express Complaints & Reviews

This is regarding the waybill number [protected].
The parcel was at the bannerghatta office on 14th december morning.
They have not yet delivered the parcel which has important documents which I needed urgently.

The address of my place is pretty straightforward.

But in the tracking page they have mentioned Landmark needed.
I called up the customer care and updated my landmark and also gave my contact number.
Next day they have mentioned as Consignee not available.
How did they decide that I was not available as I did not receive any call from them.
I have seen other complaints about them and looks like they do this to lot of other people.

Dear sir/madam,
A product purchased from amazon.in (i. e. usha heat convertor fh812t) with way bill number -[protected] handed over to blue dart express on dated 06/12/2016 which reaches courier facility bhiwandi, mh, in @10:27 pm on 07/12/2016, respectively. the expected delivery date given to customer was 15/12/2016. the shipment arrived the destination i. e. bareilly on 12/12/2016 @12:43pm. since now the shipment is on hold status till date and the message send to customer is”delay delivery on customer request “, however such request for delay in delivery has not been demanded by the customer. the team blue dart plays a very careless roll towards the customer by sending wrong updates continuously along with the team blue dart @ local office bareilly as they couldn't attend the call of the customer in fact a call from my number +91-[protected] made on 13/12/2016 @ 17:48 hrs to the regional office customer number i. e.0581-[protected] has been disconnected without any issue.
An application mail enclosing the same issue has also been send in previous to bluedart team on dated 13/12/2016 which was attended by vikram k s| executive-national mail centre (nmc) | blue dart express limited.
Please consider the environment before printing this e-mail. save paper. p
Now, i wants to know where is the shipment and what action is taken by the team blue dart for such careless behaviour towards their customer. such type of response from a reputed company like yours is not expected. so, it is requested you to please look matter into consideration and resolve the same so as the shipment should reach the customer on time, and make sure that such type of wrong updates will not be repeated in future.

Thanks and regards,
Dheeraj sagar
+91-[protected]
Email-dheeraj. [protected]@gmail.com
Waybill number : [protected]

On 2.2.2016 in infibeam website i had ordered sizmic chocolate (Strawberry flavour of 500 gms) with the order id:19514159. I got a message from infibeam with a tracking id or way bill no. ([protected]) to contact "bluedart" on 5.12.2016. Again on 6th decemeber i got a message it has been delivered through "bluedart" courier. But still now i didnot receive any product as such.

I have received message from axis bank that my debit card has been dispatched vide bluedart courier no. [protected] dt. 09.12.2016. But till date i have not received the courier. On tracking the courier online i found that the courier is lyeing at the cheema chownk branch. On enquiring mr. Pardeep the authorised person at the said branch told me that they have no courier service at my place. And thus they will not give me the debit card instead they will send the same to the axis bank branch at mall road from where i can collect. Whereas a week before i have received cheque book from the same bank through your courier service at my address. If i can receive the cheque book at my address than how it is possible that debit card cannot be delivered at my address. This shows some mischievous behaviour on behalf of blue dart courier. I want an explanation to the same. You are requested to look into the matter and ensure that my debit card is sent to my address. Please note that no one can expect such service from courier service of your status. I will really appreciate if you will look into the matter and get debit card delivered at the place it should be delivered.

Weybill : [protected]

This is the most worst experience i have faced towards delivery of credit card. Blue dart courrier, employ not do their job seriously they do not call us to make sure that you have a courier and return that courier back.

I need my credit card asap. Without any delay. I have face such type of problem earlier but that time i go his office to pick my courier. What a funny courier company employ they do not do any thing but people go and take their own courier.

I request you to dismiss that fellow sitting at blud dart office, kota (Rajasthan) and deliver my cc at the earliest.

Regards,
Dipendra singh
Mob.: [protected]

My tracking no [protected]. (Gurgaon to pune)
Parcel was supposed to reach my office on 14th dec.
This is not the first time blue dart has delayed the delivery, twice in the past have faced same issues with them.
Calling customer care is of no use as they cannot commit a time of delivery even after knowing its been delayed. This customer care lady executive called "sandra" told me that do you want me to commit a wrong time of delivery to you"?? Delivery can happen at any time during working hours.
Which means i will have to cancel my most important business meeting and wait for the parcel as it contains my laptop charger.
This is extremely pathetic, blue dart consider me as your utmost dissatisfied customer.

Dear team,
My credit card dispatched through blue dart awb#[protected] send by axis bank in my address. My address or my phone no already appex in my letter. Handed blue dart local boy but not communicate to me & return my letter today & rudely behave by blue dart local team only for make money not customer service so please review & take the action.

Regards,

Ashish kumar tripathi
5/142 a boora wali gali
Opp ganga electric
Farrukhabad-209625
[protected]

Way bill no.[protected].
This product is showing held at center. I just wanna know why u guys pick up the courier from the company when u are not able to deliver the courier to that particular area.
I called 3 times customer care no.
1. he gave me wrong pin code n address .
2. time phone disconnect.
3. put me on hold.
is that your service..??
Regards
Rahul Raghav
[protected]

Hi
i am dev luhar
my order was blue dart branch barodli and
befor address place i manstion call befor delivery
his man ansewr blue dart not pay for mobail so cant caryy mobile
i call him but rudlye spiking
and his name ((( manjur shekh)sad him name
and nr bardoli bas stand pl
fast and i total hang his man say you complaint i dont know you can go
anything

My complaint no: 526931

Way bill no [protected]

I have ordered product from Snapdeal. The product was expected to be delivered on 9th Dec 2016.

I am calling blue dart customer care since last 5 days.

I have not received my product on 13th dec 2016. They have updated their status on 6th dec 2016 that address was not found.

I have updated my address on 8th dec 2016 through their customer care service.
Even customer care representatives are not replying properly.

I have wasted 60 rs in calling them.
Worst service ever.

Dear Blue Dart
I heard about BlueDart like is one of the best courier service in India. But after using it, and track my consignment Waybill No : [protected] it shows that this consignment was out for delivery but status shows Consignee'S Address Unlocatable/Landmark.. You should have to call the Consignee

My Waybill No : [protected]
My address is House no-31, Street No-4-A, Aram Park, Shastri Nagar, Delhi-110031. Landmark Al Latif Tower.
Mobile No- [protected]

Send me that consignment As Soon As Possible

I must need that

Way Bill Number - [protected]
First attempt on 10th December was failed as I was not at home. Same day I called up customer care and scheduled for delivery on 12th December. I was waiting at home to collect the parcel however no one came for delivery but there was a status update showing that "consignee Out of Station". I am staying at complex and our security team told that no one came from Blue dart as the security register. On 12th of December I have called up customer care at morning but did not get good response also person does not know how to talk with client same thing happened when I called up customer care after seeing the wrong status in online tracking system.
Please take action on them who has updated wrong thing and also who does not know what is customer care.

Dear sir
Ur blue dart branch in rajkot contact no [protected]
Not any ans regarding courier
Or not any call from delivery boy
Its bad service experiences
Plz find attached courier traking detail and call detail screen shot

Way bill no[protected]
Plz take action and rever me

Keyur bhanavadi
[protected], [protected]

Hey
I'm order my phone 8 dec but i don't recieved my courier i call customer care but he told your courier in west delhi, for out for delivery...
Tomorrow i call again blue dart services and ask again same out for delivery
I ask i want pickup my courier your warehouse so again he said it's not possible because it's prepaid order so only home delivery... What the he'll???
My awb no-[protected]

Regards
Ravi dubey

I have ordered red mi note 3 phone from MI store & they have courier it via Blue dart tracking number [protected].. when the courier boy reach my residance since i was not available there hence told the courier boy to come on 10 Dec & the same thing have told to Blue Dart customer executive & MI executive & they agreed to that! But to utter surprise today i called MI cust care to check my status since I have not received any package they said Blue dart might not deliver the package & disconnected the phone while blue dart executive were not attending the phone.
please get my package deliver ASAP.

Kindly Note: Worst service by blue dart & MI.com.. never ever will try to but any thing from mi.com

Hi, I am very much disappointed as a customer with the services of Balasore franchise. I have ordered one item from Flipkart and the item reached Balasore on 16th November 2016. But they didn't call us for delivery and updated that landmark needed which was not true. When I updated the address after that also I didn't get a single call from them. When I enquired they told me collect the item from their office after 5th Dec 2016. When I further asked them why they didn't deliver the item, I simply get a response from them that the item was pretty big to be delivered at my home. Whereas I could easily fit that item in my 2 wheeler.
My heartiest request to you to please follow this up on priority as I saw at least 5 people at that time collecting their item from the office. When I asked them they told me that they usually pick the item from the office.
I am definitely raise a concern with Flipkart as well, as their reputation is also at stake along with blue dart due to this inefficient and irresponsible people at Balasore franchise.

HDFC Bank sent me a courier, waybill number [protected], which I needed urgently. Courier reached Mumbai Hub on 2nd December, 2016. But they didn't deliver it. From 04.12.2016 daily am asking them the reason for this, they said that the complete address is not mentioned on the packet and there is no contact number of the addressee also. But, I know my complete address was clearly mentioned on the packet. When I inquired about the reason for not delivering...again it is coming like consignee was not in premises. It is such a big lie as my parents are always in home. I dint expect this from blu dart
Immediate action will be highly appreciated.
Thanking you, ...

HDFC Bank sent me a courier, waybill number [protected] which I needed urgently. Courier reached Calcutta Hub on 4th December, 2016. But they didn't deliver it. As on 09.12.2016 asking them the reason for this, they said that the complete address is not mentioned on the packet and there is no contact number of the addressee also. But, I know my complete address was clearly mentioned on the packet. When I inquired about the reason for not delivering...
Immediate action will be highly appreciated.
Thanking you,

My brother sent me a courier, waybill number [protected] which I needed urgently, from Jammu to panchkula on 29th of November 2016 from Jammu. They charged 465rs for the same. Courier reached panchkula on 1st December but they didn't deliver it. On asking them the reason for this, they said that the complete address is not mentioned on the packet and there is no contact number of the addressee also. So I went to panchkula branch in sector 14 to pick it up myself. To my surprise my complete address and contact number was clearly mentioned on the packet. When I inquired about the reason for not delivering it to my place the lady there started with some random excuses. They charged me around 500 bucks for the service and still didnt deliver it or call me for the inquiry of the address. I mailed them but they only asked about the details and did nothing. Now they do not reply to my mails also.

I was watching the delivery of the product I bought online from Bata and delivery through you. First of all the message saying Address unlocatable/landmark needed is bogus as the address is very clear. I was tracking on your map the delivey person was simply roaming around Indiranagara and never bothered to come to our office and deliver the goods. I am extremely unhappy about the way in which your delivery action for this item.