Blue Dart Express Complaints & Reviews

I am Rahul bearing tracking number [protected]. My citibank debit is undelivered due to security not allowed them inside. Blue dart didn't call or text me for undelivered. When I called customer care, due to security not allowed to come inside our premises they didn't deliver the debit card. This is completely unacceptable because no one is allowed inside in our campus. Everyone should deliver outside premises. How can I pickup the consignment as I will be in the same office from monday to friday 9AM to 6PM. And customer care doesn't even try to understand my concern and talking harshly. And they are saying previously we text you regarding undeliverable and that is previous delivery. Please try to understand my concern because we are not here to followup for deliverables.

My parcel is not recieved by me.
Your employee didnt make a call to inform me about my parcel or about my address.
Awb is [protected].
When i called and asked about my parcel they said parcel is return due to no service area.
Your jaipur office is at 22 godawn, and my delivery address is gurjar ki thadi.
And your call receiever have not any manner to talk with your valuable cutomers.
I file a request to you for doing proper action.
Devendra
[protected]

I am waiting for my shipment for last 4 days. Awb# [protected]. All address details are correct, when i call blue dart nashik office, lady on call either ignoring or not receiving call. Today i have call 18 times. Phone is either busy or not received by concerned person. When and how i'll get my courier. Lady on call asking to come blue dart office

Dear sir, mera ek courier hdfc bank se aana tha. Aapke employee ne us courier ko ye kah kar vapis kar diya ki address nahi mila.na usne phone kiya na hi kisi se poocha. 21/11/2016 ko 10:35am par jab mein vahan pahuncha toh mere pass original id proof tha lekin aapke employee bole ki id ki photo copy chahiye.sir, courier bhijwa ne ki responsibility aapki co. Ki h. Aur id proof mere pass original tha.s ir, aapke log pehle to courier deliver nahi karte phir customer original id ke sath lene jata h toh bolte h ki id ki photo copy lani padegi. Is terh to aap public ka majak bana rahe ho.

Awb no-[protected]
The above is my waybill number
You guys talk about door to door delivery and express and what express you guys talk about i dont understand. Bcoz my credit card has been arrived at your facility hub malakpet and it was out for delivery, i didn't recieve any call nor any message from your delivery boy and you guys updated the checkpoint as address not traceable, how it can be possible i dont understand and you guys dont give the sufficient training to your new guys i think so. If the address was not clear you guys would had call me but none of the steps were raken by your team i dont knw what is happening with my credit card in you locality if you guys cannot deliver it. I understand that there is some lapses in your service but dont worry i will pickup the credit card from your hub facility..
Hope you reply me on my mail id [protected]@gmail.com and arrange the delivery asap..
You guys can see the details in below snapshot the lifecycle of my credit card...
Hope you guys understand my urgency of credit card...

Pathetic service 1 month almost about to complete and these people unable to deliver my package. Even amazon is making fool to people.
Such a response will make me either from market or from other portals.
After calling 10 times in same no. [protected], neha a cse picked up phone from bluedart then hold my call and it would have taken more than 5 minutes to her to respond untill i dropped call.
Such a bad experience with dual partnership.
Order #[protected]
Courier: blue dart, tracking #: [protected]

Sir/Madam,

I had placed order via Amazon, they had dispatched my courier through Blue dart courier sent from Delhi, on 18 Nov i have received a message to my number that undelivered due to address related issues. When all other couriers services on the same i have received then why not from Blue dart?? Here below i am mentioning AWI no: [protected] & [protected]. Kindly rectify and let me know the status. Being trying to all numbers of Blue dart office no one is responding to the call??? what sort of service is this??

Regards,
Sindhu ( Mysuru )

Blue dart courier service is worst in our city.
They never deliver any product at customer address. They call the customer once and told them to pick your package. Otherwise they return back the package to the company or retailer.
Everytime i am facing difficulties in dealing with them. They are rude. Cancel their licence after enquiry. They dont have potential to handle customer.

I had purchased an article through eBay which was sent through Bluedart bearing consignment number [protected]. It appears that the product has reached darjeeling but it has not been delivered citing insufficient address but the reality is Bluedart, darjeeling never delivers any article at home... We have to go there ourselves to collect our items... This is not the first time this is happening, when we go and ask ourselves thet cite lack of manpower but we r paying for the product to be delivered at home... All products and letters get delivered at that address, a prominent landmark has also been cited in the address, but the fact is the staffs of Bluedart, darjeeling are reluctant to deliver the articles at home, please address my complaint

Sir, I am Aman Pandey from LKO i have applied for atm card on 25/10/16 at Bank of Baroda but I did not received the atm card yet know, so sir, pleceived my complain no:[protected]. My contact no:[protected]

Waybill no : [protected], national highway hub:shipment arrived 11-nov-2016 04:30, its nov 18 today 1700 hrs and yet not delivered. status shows consistently for the whole period : necessary charges pending from consignee. while no one contacted me. i was ready with cash despite demonetization. snapdeal further asked me to keep money in freecharge... am put to lot of inconvenience. tried to contact the address at pinode 110034 which is location...

From5 Nov my courier not getting diverted to me. Everyday giving silly excuses and false commitments no action taken from anyone no follow up no call back.its been 4 days m not going to work just because ur team saying tomorrow will delivery for sure but ur tomorrow has no end. Y is that. My way bill no is [protected]. Just go through this check ur record how many times I called you guys for follow but no one olive listing. Not done . If don't wanna deliver just let me know I'll ask my bank some another alternative solution or courier from another courier company. This very pathetic service u providing to clients making it very inconvenient to them. Just because this i did go to work for 4days sitting at home waiting for delivery wasting my money to calling u guys . Ur local offices are useless they don't answer calls if they answered then put on hold for long wasted my balance like anything on guys. Not good

Hey, my name is Rakesh Sabbani,
I'd ordered one product from Amazon...
But it was defective piece ...with the help of return policy...I had given complaint..
I got call on blue dart company, on 16/11/2016... They were saying package will be picked at 4-6 pm in between..
And till today no one came and when I call on same number ... He says wrong number .. I m really surprised...my only request is just shut down your company...and stop fooling your clients...

One item airway bill no.[protected] was to be received at my residential address sriniketan appt flat no f2 bhattacharya para, n/l rath bari, kolkata, west bengal, 700154. On 22.10.2016 through blue dart express ltd and as per tracking record of blue dart express ltd and email from senders it is confirmed that the item has been delivered to me on 22.10.2016 at 10.20hrs. But fact is that till date have not received the item.
It is further surprising to me that as per record of blue dart express ltd that shipment out for delivery from blue dart express ltd’s garia hub at 10.17 hrs on 22.10.2016 and same has been delivered to my address at 10.20 hrs on same date which is practically impossible because the distance between blue dart express ltd’s garia hub to my residence is more than 2km.
Please look into the matter immediately and do some needful

This is to bring under your kind notice that the Bluedart Surface Pick Up services is very bad in my Area. The pick up person named Mahendra is not regular at all. Despiyte registering pick ups and several reminders he never comes to my place . He is so adamant he simply refuses to collect parcels . As a result of this i am facing lots of problems from the buyers side. I have to cancel orders due to this kind o[censored]nacceptable behaviour.
From past 1 Year i am continuosly facing this issue.
Plstake step concerned authorities
My name is vijay mohata
phone no. [protected]
Area Derawal NagarDelhi

Very important shipment was delayed by two days. When asked to customer care they are just giving excuses saying it is already delayed by vendor/it will be delivered in some time and it is subject to delay so it can be delayed. Very ridiculous. The bluedart contact number given is not reachable [protected]- vishnu. There is no trust on this company for shipment as they are not aware or not sure of delivering the shipment.

My blue dart ID : #. [protected]. its delivery day 16/11/2016. its not deliver up to date 17/11/2016. and i received a massage from blue dart Awb#[protected] is undelivered as premise closed, its 100% lie. full day my house open no any even ring my door bell. i request on your call [protected] to deliver the order.
I also track blue dart shipment detail there maintained Wednesday 16 Nov detail of 2:44PM is " Delay delivery on customer request" also 100% lie. i was not request to any your deliver person for any type to do delay.
Please check the matter and conform me.
Kishor B. Sharma
Dunetha, Daman - 396210.
Mobile.[protected]

Dear sir,
My way bill no is [protected]. Somebody called me to collect my document (Called mobile no:[protected]). I told please delivery my address. He said that is not my delivery point. After that status is delivery attempted-premises closed.
My question: if this is not your delivery point why are you take booking. I want proper reply as soon as early as possible.

My e-mail id : [protected]@yahoo.com

1. First time i am dealing with blue dart but dhl served me a lot
2. I contacted bluedart at trichur kerala at m. G. Road to dispatch a single document from trichur to banglore
3. The system was not working on 15/11/2016 at 15.40 hours due to some password problems.
4. Customers are dealt with a brand new guy. No supervisor was on seat.
5. The dealings of the guy was nice but he don't have a password to open the system.
6. I waited about forty five (45) minutes, he contacted several personal thank god at last he opened the system and booked my document
7. Why bluedart offered a service on this station without a supervisor.???
8. On 17th at 16.40 pm your staff at bangalore delivered the document
9. The document is delivered not in office (Ok. Office was closed) it was delivered to a security person.
10. Fine delivered to the security person we accept. But it is the duty of the delivery person to contact the receiver and confirm that the document can be delivered over there or not. (Karnataka mobile is printed in airwaybill and on envelop) this is not done
11. Sender and receiver both reported this matter to customer service -[protected].
12. Bluedart is the part of dhl. So the company should keep its standards
12. If bluedart is doing like this what is the difference between other cheap service providers
13. Why bluedart is not providing a perfect service???
14. Please remember we paid double amount for this sevice.

Bill no [protected] is a home delivery charge taken and your jamshedpur branch are not giving home service