Blue Dart Express Complaints & Reviews

Consignment delivery was not done even after having proper address and phone number after that status was wrongly updated. Delivery boy not even showed courtesy to call up phone number to check . This is unacceptable from reputed company. Not at all happy with the service.

I hope this issue is resolved on time. It seems your service is getting worst than local courier company.

Bill number [protected]

Spoke to customer support exe she informed that delivery people do not carry cell phone this is just to impossible at this time.

Dayanand Gaikwad

[protected]

I dont know what to say about your courier agency. I m not not happy with your service.

Attaching some docket nos of courier which is half way returned to supplier, why you people collect products if you cant deliver the goods on time.
My two consignemnts have returned back by courier agent as they are telling me to collect it from their office which is not possible for me.

Attached three dockets, two are already returned. Third one again collected by bluedart. Hope this time they will deliver the goods on time.

Lets hope if you can find the solution on this, hoping for your assurance that you will be taking action n delivering of goods. Pls check and revert.
Thanks,
Ganesh

Dear blue dart my hdfc credit card come on mumbai lowerparel office by 05 nov 2016, but its not delivered in my address and reply your address is not proper can you pls justify it to hdfc bank how they delivered my card first time.

Second thing on date 08 nov 2015 my card again dispatch for delivery my secondary office address, there also not come i am waiting whole day and continue call to blue dart tardev office no one receive call or rply[protected]/50).

Main and blunder no one call me about my courier to my given number [protected].

Pls suggest me what i can do

I need my delivery very urgently

आपकी कोरियर का विरतण कर्ता जब डिलिवरी देने आता है तो वह घर पर ताला लगा देख बिना फोन किये चला जाता हैं हो सकता हैं कि घर का व्यक्ति किसी काम से कुछ लेने गया हो।
इसके बाद भी जब वो दोबारा आता हैं तब भी फोन नही करता हैं आपकी यह पॉलिसी बहुत ही गलत हैं। ग्राहक की परेशानी को देखते हुये इस सम्स्या का समाधान करें।
इससे आपकी ब्रांच का बहुत एक्सपेंस भी होता हैं अतः आपसे अनुरोध हैं कि आप इसे जल्द से जल्द बदले।

My parcel is undelivered [protected] is the waybill number and Reference No : [protected] the parcel was expected to delivered by 5th november i am still waiting ..its parcel from paytm. now status is showing as Consignee'S Address Unlocatable/Landmark Needed i think this is not a valid reason no one contacted us and more over APMC in bandipalya is biggest landmark..please help me in getting my parcel ASAP for any details please contact

BASAVARAJ [protected]
AKASH [protected]

I placed an order for Sony Headphones through Rediffmail Shopping and the same was dispatched from Patiala on 31.10.16 and reached Dharamshala on 03.11.16.The Airway Bill No. is [protected].I posted several request on blue Dart feedback and also tried calling the local Blue Dart Courier Agency in Dharamshala at Gurdwara Road at no. [protected] but nobody attended this phone.Again tried calling them today 08.11.16 at 11:25 hrs. but did not attended the call.Continuously called them up then Nitin attended the call I shared the tracking number but he has no cle...

Pls help me

Dear Blue dart,

I have couriered a package dated 27th october to mumbai with consignment number-[protected]. And my issue is that i think i have been overcharged as the receipt I got is with inr 2070, but i paid him 2760. so its your responsibilty to either give me the corrected invoicew or i want my money back.

[protected] Reference No : 166754
is order se pehaley bhi same address pe order deliver ho chuka hai ish baar kya hooa
nikkama management nikkama staff ek badi company ko dubaney main koi kasar nahi chodta agar yehi haal raha toh wo din door nahi jabb bule dart ek itihaas hi reh jayega

ocation Details Date Time *
Waybill No : [protected]
Jammu Undelivered Shipment Held At Location 08-Nov-2016 06:58
Jammu Consignee'S Address Incomplete/Landmark Needed 07-Nov-2016 13:51
Jammu Shipment Out For Delivery 07-Nov-2016 11:38
Jammu Holiday, Delivery On Next Business Day 05-Nov-2016 17:04
Jammu Shipment Arrived 04-Nov-2016 19:47
Delhi Hub Shipment Further Connected 03-Nov-2016 15:25
Delhi Hub Network Delay, Will Impact Delivery 02-Nov-2016 18:39
Delhi Hub Network Delay, Will Impact Delivery 01-Nov-2016 09:50
Delhi Hub Shipment Arrived At Hub 01-Nov-2016 00:58
Cod Processing Centre 4 Shipment Further Connected 31-Oct-2016 23:41
Cod Processing Centre 4 Shipment Arrived 31-Oct-2016 15:08
Cod Processing Centre 4 Shipment Picked Up 31-Oct-2016 13:39

kahi bhi kisi bhi no pe phone karo toh koi utha ke raji nahi hai
aasmaan choney main time lagta hai girney main time nahi lagta

Pakedge of my product was stayed at your office for more than 6 days. Not delivered.
Then finally I have take my pakedged from your office. Call [protected] I really disatisfy from your services.

Regards
Krishna

AWB no-[protected]
Sender Standard Chartered Bank, chennai
Receiver- Aparna Sharan Pune
Bank had sent a confidential document in my name through blue dart. On blue dart site it is showing that the courier has been delivered to me when in reality i have not got the courier and i was also not present in city on the day in which it was delivered. I am not able to get in touch with any bluedart person. Request your help in this. the document was very necessary and important for me.

M waiting for shipment since Nov 5, by eve I get a msg that delivery failed, consigne NT available. I don't get a cal & m home waiting even today. I called thrice today & I was told ill receive it by eve. I told them m home, I called again at 4.30 & was told to wait till 6 & yet again I get d same msg. There is nobody calling or coming with d parcel which is extremely impt as I have my glasses in it & m resuming work tom. Whoever is out with that courier is giving wrong info & he's definitely not doing his job right as M at home all day & the cust service did not keep their promise that they would call me back at d time of shipment. I NEED IT TOM B4 11.AM after which I won't b available as M going to work

My Order Number Is - [protected]
Mobile note come more than 10 days

I have booked for delivery on 31st November from Bangalore to Kolkata. While booking It was told that the Item will be delivered on 3rd November as I booked for Express Delivery and I paid high for that and this should be delivered within 48 hrs. The Item was very critical and requires urgent delivery but till now didn't get delivered. I have followed up to the service team but they are not giving any update.

I had heard a lot about delivery timelines of Bluedart but this has been a very very bad and worse experience.

Please do the needful as this is the last follow-up that I can do from my side.
Still I didn't get any update then I have to take action from my side.

Hi,
I had ordered product from amazon with tracking i'd: [protected]. The product is in belgaum warehouse from october 27th, and it has still not been delivered. And the staff of yours are asking me to come and collect the product. If i have to collect why the he'll should i pay delivery charges. And your employees don't have manners to speak they where rude to speak. And i had complained about the same with customer care. But did not receive any feedback. Please look into this orelse i am going to consumer forum and will ensure strict action is taken.

Hello Sir/Ma'm,

WBN: [protected]

!!!Bluedart your service very Pathetic, Shameful, Fraudulent, Irresponsible, Unreliable. Sorry to say.

Concern: I have not received my ICICI debit card parcel which was dispatched on 29th Oct-16 from bluedart Awb#[protected]. Track on http://bluedart.in/?[protected].

On 31st Oct-16, I received a message saying that, it was already got delivered on my registered home address on 29th Oct-16 and have received by person name "Archana". But we don't have any person name "Archana" at my family or anyone in our building nor any "Blue dart courier" had visited at our society on 29th Oct-16.

Can you please take this as complaint and let me know at which address delivery boy has delivered the parcel.

I cannot believe that how you guys can do such irresponsible work very shameful.

Humble request, please inquiry into this matter and let me know where got the problem. Else I had to lodge an FIR with Police.

[protected]
Dinesh

Just taking money from people but dont bother to deliver. I was accepting a parcel on 5/11/2016. Their tacking system was showing the stages, i was waiting at my home, at 15.24 it show shipment for delivey, even i call the call centre they also confirmed the same that parcel will receive till 7. But nor the parcel arrived nor the boy and tracking system was showing consignee not available. When i call centre they said they will call me back but no replay. Nice.
When i reach their hub no complaint book, even the delivery boy was lying god the whole department is lying. Just taking money from people and service zero.

Received your message stating return of order no.[protected] was returned due to address related issues. But my order no.[protected] was delivered to me. Previous all orders were delivered by your services on the same address. Is your delivery boy giving you the fake reason without delivering the parcel. Your issues are all fake.

Consignment# [protected]

I am supposed to get some medicine sent by my doctor from Kolkata to Pune via Blue Dart Express. It is shipped on 29-Oct and reach Puine Hinjewadi Blue Dart Center on 2-Nov, as par the tracking site of Blue Dart. They have not delivered since 2-nov. I have called customer care updated my address and phone number (in case shipper made a mistake) even then they don't deliver. Everyday stupid customer care promis to deliver and end of day show the status they couldn't find

It is a residence address and no one from Blue Dart came to deliver there. Neither they called up on the number I have shared. How come they say that they couldn't find????

Also in this period I have recieved couriers from Amazon India, Flipkart and India Speed Post. So why Blue Dart couldn't find the address????

No delivery attempt was made by the courier partner.

extremely frustrating experience.

The delivery boy called on 2 Nov- after 3.30, when the delvery was to be done before 1.30. I told him to come the next day but before 1.30, but again he did jot turn up. And when I called him bavk he said - " there are no delivery boys", and disconnected.

I called him again and then he promised to deliver it on 5 Nov before 1 pm.

Still i am not getting anything. . This guys has has now diverted his mobile number - [protected]

Worst experience ever.

I'm reporting this to a higher level.

Really a very bad experience that some of the urgent document which was suppose to come on 20th october and today is 4th november till now no information about that, and today when i was trying to call the customer care kolkata they are telling me that it has returned back to their h.o. from where it came, how can it be possible without any information they have sended back.
The blue dart no.AWB [protected]
kindly solve the problem asap