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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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A
Amitojha
from Gurgaon, Haryana
Nov 1, 2016
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Address: New Delhi, Delhi, 110043

Waybill number : [protected]

My packet status was shipment out for delivery on 28th oct. On 28th oct i was at the place of shipment. But no one was came here still status was updated that consignee not available. Today is also packet status is shipment out for delivery but still i have not received any call nor my packet. How much time i have to wait.

Sorry but i am very bad experiencing with blue dart.
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    B
    Bikram Mantry
    from Ranaghat, West Bengal
    Nov 1, 2016
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    Address: 753010
    Website: www.bluedart.com

    For diwali my company has sent a special gift to use in diwali which has been despatched from oct 20th 2016 but till now i have not received.
    They have mentioned in false that : delivery delayed 29-oct-2016 13:02
    You can see below the track details. I have already telephoned them few times to cuttack mahatab road branch but they are not giving any satisfactory response. Such a worst service ever...

    Location details date time *
    Waybill no : [protected]
    Cuttak blue dart express delivery delayed 29-oct-2016 13:02
    Cuttak blue dart express shipment arrived 24-oct-2016 15:16
    Cuttak blue dart express shipment arrived 24-oct-2016 15:16
    Calcutta hub shipment further connected 23-oct-2016 00:35
    Calcutta hub shipment arrived at hub 22-oct-2016 13:10
    Chennai airport hub shipment further connected 22-oct-2016 04:28
    Chennai airport hub shipment arrived at hub 21-oct-2016 22:35
    Guindy mini hub shipment further connected 21-oct-2016 21:08
    Guindy mini hub shipment arrived at hub 21-oct-2016 21:03
    Ambattur shipment further connected 21-oct-2016 20:55
    Ambattur shipment arrived 21-oct-2016 18:44
    * - 24 hr format
    Blue Dart Express customer support has been notified about the posted complaint.
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      R
      Raghu Vinayak
      from Delhi, Delhi
      Nov 1, 2016
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      Address: New Delhi, Delhi, 110065
      Website: Bluedart

      My way bill no [protected] i send the courier on 26/10/206 delhi (munirka) to coimbatore they told me courier charger is rs 900 i give you them he said fast delivery time on 28/10/2016 when i check the courier tracker expectations delivery time 31/10/2016 but still not delivery the courier blue dart courier is worst courier service then i got blue dart mettupalayam (coimbatore) branch contact number [protected] i call to more then 50 times but no one pick my calls so don't send the courier from blue dart
      Blue Dart Express customer support has been notified about the posted complaint.
      Nov 01, 2016
      Updated by Raghu Vinayak
      Now receive the call from some one person he said courier boy is admit in hospital so he said I pick the courier from his home really very shame on blue dart courier and irresponsible employees
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        S
        sonia koul
        from Noida, Uttar Pradesh
        Nov 1, 2016
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

        I was supposed to receive a parcel from blue dart
        I received a message from blue dart stating that the package is out for delivery. but packet was not delivered i called up customer service after two days and they told me that in address floor is missing. the address mentioned was 100% complete and correct. alright maybe they had a problem in finding the address. they could have called to ask where exactly it's located? now it is about 10 day gone and still my packet was not delivered. pls not not courier any thing with blue dart as this is the worst couier company i have ever seen
        Blue Dart Express customer support has been notified about the posted complaint.
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          S
          soumava guha
          from dimapur, Nagaland
          Nov 1, 2016
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          Address: Dimapur, Nagaland, 797112

          My awb no [protected], there was a confirmation sms on my mobile on 31/10/16, that the item was delivered but i have not received my product, my name is soumava guha, contact no [protected] please do something that i will received my product immediately, i brought this product on paytm and its order no [protected], and it's a bluetooth headphone, and the order placed on 25/10/16
          Blue Dart Express customer support has been notified about the posted complaint.
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            A
            a3corp
            from Nashik, Maharashtra
            Oct 31, 2016
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            Address: 411028

            Dear all this is to inform you that your courier boys are not giving the parcle at door steps they call us down & says its not our policy & dont carry their id cards also along with them. we are from lenskart .com company if you people cant give delivery at door step than no use of your service.date of incident-31/10/2016 time at around 3.00 pm
            Dear all this is to inform you that your courier boys are not giving the parcle at door steps they call us down & says its not our policy & dont carry their id cards also along with them. we are from lenskart .com company if you people cant give delivery at door step than no use of your service.date of incident-31/10/2016 time at around 3.00 pm
            Blue Dart Express customer support has been notified about the posted complaint.
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              H
              hammad0191
              from Patna, Bihar
              Oct 31, 2016
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              Address: Darbhanga, Bihar, 846001
              Website: phone and awful service

              I had worst experiance of my life with blue dart.my win no.[protected].
              delhi to darbhanga
              they wud have sent it to patna then darbhanga, but they sent to kolkata, then patna and still i dont recieve my package
              in delhi they promise it will reach within 2 day, but i had a present as diwali gift, but u guys service sucks.
              darbhanga office no always off, not rerachable.staffs are not even helpful.u dont care about people and situation.
              i m never gonna use again
              Blue Dart Express customer support has been notified about the posted complaint.
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                D
                dgangooly
                from Mumbai, Maharashtra
                Oct 30, 2016
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                Address: Hooghly, West Bengal, 712203

                Hello,

                My consignment No-EV[protected] lying in your office since last ten days and whenever I am asking for the same over phone they are giving me false commitment that it will be delivered immediately, and all my attempts went in vain.

                Request your office to deliver the same consignment immediately.

                Regards,
                D.Gangopadhyay
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                  T
                  Tyrone Hewett
                  from Tumkur, Karnataka
                  Oct 30, 2016
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                  Address: Erode, Tamil Nadu, 638002
                  Website: www.bluedart.com

                  Sir,
                  I bought a gas oven through snap deal. The consignment arrived Erode on 26.10 .16.The way bill no is [protected].I am given to understand that the delivery boy made efforts to deliver the same.I regret to inform you that no such thing happened.The delivery boy is well versed in telling lies.Further to rub salts on my wounds, The supervisor supports the delivery boy.This is the third occasion I am facing this problem with Blue Dart courier.I have bought so many things on line.It arrived safely by other couriers, where as Blue Dart fails every time.I dont see why consignments are shipped through them Very unreliable indeed and the irony is that the charges are higher than any other courier service.Delivery boys and supervisiors are on the same page, then how can one expect good service.I called the supervisor today at 12.15 pm and he assured me that it would be delivered.Another lie, I hope the management conducts an enquiry and takes action against the guilty.
                  T.Hewett
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Oct 30, 2016
                  Updated by Tyrone Hewett
                  Till date no effort taken to deliver my consignment
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                    S
                    sanatanojha
                    from Jaipur, Rajasthan
                    Oct 29, 2016
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                    Address: Jaipur, Rajasthan, 302020

                    Regret to say the services of blue dart is continuously downgraded. Mostly saturday when delivery has to be
                    Delivered they do not make effort to serve the items and make fabricated message like
                    Consignee's address unlocatable/landmark needed, not traceable. Three times i have faced same problem.
                    When all courier service and postman found address without any difficulty, how the delivery boy not found.
                    He is simply enjoy holiday on saturday and fooling their seniors.
                    Today i also way bill no [protected], same stupid service serve. Nobody to ask the delivery boy why he is not
                    Call to customer if found any difficulty. My experience is also that delivery boy will say that customer not pick up
                    Hone or, busy but superviosr never take their call details if either they call to customer or not.

                    I also complaint same to amazon and other online website and the seller about blue dart service.

                    Sanatan ojha
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Oct 26, 2016
                    Samsamant's response
                    I wish I could've been more expressive. Hate to say this Blue Dart & DHL seriously miss customer connect.
                    Poor service, to an extent DHL & Blue Dart are Just Dont Care.
                    Repeated complaints & follow-ups still no sense o[censored]rgency neither any courteous follow-up.
                    Behavior of blue dart sec-4 dwarka, delhi is very rude. i just asked him toh provide me the contact detail of delivery boy he said i dont have any info nd disconnected the call. we cant expect this type of behavior from a member of courier service like blue dart. very dissapointing.
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                      V
                      Vishnuji_27111989
                      from Srinagar, Jammu and Kashmir
                      Oct 29, 2016
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                      Address: 181205
                      Website: www.bluedart.com

                      Dear Courier Carrier,
                      Mine (Zorawar Singh) and my father's (Karan Singh) consignments, a total of three consignments with waybill number : [protected], [protected] and [protected] have reached jammu but to harassment of customer two of these three (waybill number : [protected] and [protected]) have been attempted delivery in the air because the courier boy never contacted on the given contact number and the reason cited was "Consignee'S Address Unlocatable/Landmark Needed" while I have provided the Landmark i.e. : "Bhagwati Haqiqat School".
                      You are cheating with both seller and consignee and moreover, harassing consignee. If not then tell me the following:
                      1. Why no call have been made to consignee when delivery was attempted?
                      2. Why can't your courier boy, if "Consignee's Address Unlocatable/Landmark Needed" call the consignee for instructions to his address?
                      3. Why if you can't deliver the product on the given pincode like ours (181205), you take the consignments.
                      4. Even if somebody calls in your local hub your representative won't give proper explanation for your worst service which even add to harassment of customer.
                      5 You are falsely updating that "Consignee's address Unlocatable/Landmark Needed" when you are not even doing it. It means you are blaming customer when fault is in your service.

                      So stop harassing the customer and don't take order what you can't deliver, otherwise if you and your service keep harassing customer then one can go to forums like consumer court for your false claims, false updating on site and mental harassment of customer.
                      +2 photos
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                        B
                        Binoy Ravjani
                        from Delhi, Delhi
                        Oct 29, 2016
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                        Address: Jaipur, Rajasthan, 302004
                        Website: www.bluedart.com

                        I was supposed to receive a package from blue dart 2 days back.
                        Yesterday in the morning i received a message from blue dart stating that the package is out for delivery and it would be delivered in a few hours. I kept waiting till 7 pm it did not show up and at 7:30 pm i received a message stating that the address is insufficient. The address mentioned was 100% complete and correct. Alright maybe they had a problem in finding the address. They could have called to ask where exactly it's located? Okay fine, i understand they were probably busy. So i thought i should make the effort of guiding them. But they never picked up. Called at least 7-8 times and they did not pick up.

                        Today again i received a message in the morning stating the delivery will be attempted. I again waited till 7 pm and 7:30 pm i receive the message stating "premises closed". This is disgraceful from their side with false statements when the delivery was not even attempted.

                        Awb: [protected]

                        Poor service. Never recommending/doing business with them ever again.
                        +2 photos
                        Blue Dart Express customer support has been notified about the posted complaint.
                        PAthettic Serivce no body is piking the call not recvd my shipment [protected] Undelivered confirm current status even no body is reverted in my mails

                        [protected] Undelivered confirm current status

                        Zubair

                        to RadhaG, tusharg, communications
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                          S
                          sangeetchaudhary98
                          Oct 29, 2016
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                          Address: Fatehabad, Haryana, 125050
                          Website: www.bluedart.com

                          Sir/Mam,
                          My order id is [protected].
                          My transport number is[protected] and tranport company was BlueDart.
                          Delivery ID is [protected]
                          I ordered a redmi note 3 during mi diwali sale on 19 october, at 02:07 PM . But a courier company didn't come to my given address for the delivery and didn't even call me for the purpose of delivery . They didn't deliver the product to me. They have delivered the product to the wrong person. I came to know this after i got a confirmation mail of successful delivery on my email id My email id. My email id is [protected]@gmail.com and my phone number is [protected]. Kindly look into this matter and provide me a solution regarding this as soon as possible. I will be very thankful to you.
                          +2 photos
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Hi,
                          my card is getting dispatched in Hyderabad but currently am in Bangalore need to stop shipment for my card.how can i do?
                          Please do the needful as soon as possible as it is getting dispatched on 27th Oct.
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                            9
                            9996987212
                            from Karnal, Haryana
                            Oct 29, 2016
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                            Address: Hisar, Haryana, 125044
                            Website: [email protected]

                            Dear Sir/ Madam,
                            My name is kulwant grewal. Mana one week phla bule dart courier sa mare SIM mangwe te . But mara pas koe SIM nhi punchi or mara pas kise ke call be nhi aae. Mana jab buledart courier ka toll free number par call ke to muja pata chala ke mara jo courier ana ta wipis ja chuka ha. Or ab mana buledart courier ka landline number par call ke koe phone nhi uda raha ha.
                            Please solve my problem as soon as possible.

                            KULWANT GREWAL
                            Hisar (Haryana)
                            Ph. [protected]
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              D
                              Dhruv k
                              from Anand, Gujarat
                              Oct 29, 2016
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                              Address: Junagadh, Gujarat, 362220

                              I ordered some stuff and didn't get it.
                              Kept getting the run around that it got
                              Hung up in local office.i have been very
                              Disappointed in the service from the
                              Vendor and the fact that there seem
                              To be no way of contacting directly.
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                                U
                                udayan bhatacharya
                                from Kolkata, West Bengal
                                Oct 29, 2016
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                                Address: Kolkata, West Bengal, 700078

                                Waybill no:[protected]
                                Order no: NMS[protected]WRC
                                Shipment dated on 17th of October still not delivered to the delivery address. As it as an important medicine, you should give it your priority to deliver it as early as possible. It's been 12 days since the dispatch of the package. Kindly deliver my package with in today.
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                                  A
                                  Airtel_voda
                                  from Delhi, Delhi
                                  Oct 29, 2016
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                                  Address: Lucknow, Uttar Pradesh, 226010
                                  Website: BLUE DART POOR CUSTOMER SERVICE AGENT

                                  My packet was delivered on 24/10/2016 from noida to lko.

                                  Packet out for delivery on 27/10/2016.
                                  On 27/10/2016 & 28/10/2016 packet could not delivered with the reason landmark needed.I called up on this no [protected] belongs to anil tiwari blue dart office lko gomti nagar mithai lal chauraha branch.
                                  This person do not know how to talk with the customer
                                  job responsibility on taking salary and going back to home apart from that i do not know if do something else even he do not have any information about his company where he works for. Very arrogantly he said your no is switched of & your address is wrong.

                                  I have a valid address proof how can some one say like this is a wrong address.
                                  Do he has any proof ? if not the how did he say?

                                  can any one from blue dart company can tell me if the phone no is not reachable then pact can not be deliver however on the same address i got my 2 credit cards of the same company from the same courier(blue dart)& same branch.

                                  Then why did you deliver the packet last 2 times?
                                  tell me the valid reason for the same?
                                  else take some necessary action against anil tiwari.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    M
                                    mahek dhingani
                                    from Rajkot, Gujarat
                                    Oct 29, 2016
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                                    Address: Rajkot, Gujarat, 30004

                                    I am available for my place, but your deliver states i am not available my place, this is show your poor serves. And this parcel is important for me.
                                    This is your fault. And you say our currier is come and i not available so give me a detail a who person com for a deliver. Because i am available my deliver address 8am to 9pm. So give me a right information for this problem.
                                    My awb no. - [protected]
                                    Date - 28/10/2016
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      J
                                      jaison Jose (Jay)
                                      Oct 29, 2016
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                                      Address: 713301

                                      The product was out for delivery from 27th october 2016 and still not delivered. it's been two days. estimated delivery date 25/10/16.
                                      Bluedart tracking no. / waybill no. [protected]. contacted asonsol bluedart courier service, both their numbers are not working. bluedart customer suppoer is also not helping out.

                                      Runner c/o blue dart express ltd
                                      Ummer mansion
                                      6, g c mitr road
                                      Near anand restaurent
                                      Asansol - 713301

                                      Pho #[protected]/[protected]/[protected]

                                      They have been very irresponsible and uncooperative. the google reviews on their center has also been terrible enough.
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        P
                                        Pawan Malviya
                                        from Siliguri, West Bengal
                                        Oct 29, 2016
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                                        Address: Mumbai City, Maharashtra, 400099
                                        Website: www.bluedart.com

                                        I purchased Redmi note3 and two other accessories on 16th Sept 2016 in from mi.com and done online payment of 8999.Now its 28th of OCT and still my mobile is not reached to me.

                                        Bluedart courier said that your order is lost somewhere and talk to mi but mi customer service just do vice-versa.Either give my products or back my money nothing else as I am from middle class family I need it badly after many months of saving I am able to purchase this phone but this is very unfortunate.please do something.

                                        Order no : [protected]
                                        Waybill no [protected]
                                        +1 photos
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