| Address: 181205 |
| Website: www.bluedart.com |
Dear Courier Carrier,
Mine (Zorawar Singh) and my father's (Karan Singh) consignments, a total of three consignments with waybill number : [protected], [protected] and [protected] have reached jammu but to harassment of customer two of these three (waybill number : [protected] and [protected]) have been attempted delivery in the air because the courier boy never contacted on the given contact number and the reason cited was "Consignee'S Address Unlocatable/Landmark Needed" while I have provided the Landmark i.e. : "Bhagwati Haqiqat School".
You are cheating with both seller and consignee and moreover, harassing consignee. If not then tell me the following:
1. Why no call have been made to consignee when delivery was attempted?
2. Why can't your courier boy, if "Consignee's Address Unlocatable/Landmark Needed" call the consignee for instructions to his address?
3. Why if you can't deliver the product on the given pincode like ours (181205), you take the consignments.
4. Even if somebody calls in your local hub your representative won't give proper explanation for your worst service which even add to harassment of customer.
5 You are falsely updating that "Consignee's address Unlocatable/Landmark Needed" when you are not even doing it. It means you are blaming customer when fault is in your service.
So stop harassing the customer and don't take order what you can't deliver, otherwise if you and your service keep harassing customer then one can go to forums like consumer court for your false claims, false updating on site and mental harassment of customer.
Blue Dart Express customer support has been notified about the posted complaint.
Repeated complaints & follow-ups still no sense o[censored]rgency neither any courteous follow-up.