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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 46

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V
vimaga muthu
May 12, 2022
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AWB No:[protected]

The product status is showing as delivered on Apr 25 but still I didn't receive it. I reached bluedart customer care twice but no use. The simply said that I would get the product within 24 hrs from when I called but it is gone more than a week.

Can you please check the same and do the needful ASAP?
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    N
    Nilakshi_Barua_Chaudhary
    from Noida, Uttar Pradesh
    May 12, 2022
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    Scam by Blue Dart

    I had order an item from Belora Cosmetics on 1st May 2022. It was a prepaid order.

    The company sent the order through Blue Dart Waybill # [protected].

    According to Blue Dart's tracking website, the item was picked up on 2nd May and delivered on 12th May. However, the TRUTH is that THE ITEM WAS NOT DELIVERED AT ALL.

    I called Blue Dart customer service and they told me that the item was delivered...
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    A
    Amit12991
    from Mumbai, Maharashtra
    May 11, 2022
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    He came to my visiting place and after then he enquiring for the place where the addres mentioned.
    That was his responsibility to find the address .I am not at home so I told to my neighbour to collect the courier he neglected and updated this false update
    Blue Dart Express customer support has been notified about the posted complaint.
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      S
      Shivangi80
      May 11, 2022
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      Address: 957(shree shyam pg), swami vivekanand block, Saraswati Vihar, sector 28 near mg road metro station

      I received the message from bluedart regarding my shipment to be delivered on 9th of may however now when i try to track my package different error messages are being displayed and it has been days and the courier hasn’t made any calls or conveyed any information. I also tried reaching them through mails and calls but no response.
      Oct 16, 2022
      Complaint marked as Resolved 
      Blue Dart Express customer support has been notified about the posted complaint.
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        S
        ShagunVerma
        May 11, 2022
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        Expected Delivery Delayed

        AWB - [protected]
        My courier was expecting to be delivered at my place by 9 May 2022. It’s been 2 days and I haven’t received any call or sms regarding my courier’s expected delivery. The status of the courier shows as shipment arrived on 10 May 2022. After that no status is updated....
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        M
        Mohammad Shahbaz Khan
        May 10, 2022
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        Address: 19, Topsia 2nd Ln, Topsia, Kolkata, West Bengal 700046, India

        My tracking I'd [protected] bluedart

        I haven't received my percle yet and no call has come, it's been 10 days, if such service is there then don't want bluedart's service.

        And even if I call customer care, then no response or call back comes, correct service.

        This is my adress i dont have received it take some action

        CUSTOMER NAME: mintu
        PHONE NUMBER: [protected]
        FLAT/HOUSE NO/BUILDING NAME: 19 Topsia 2nd lane
        LANDMARK: elite India rubber factory
        CITY: Kolkata
        STATE: west bangal
        PIN CODE: 700039
        Blue Dart Express customer support has been notified about the posted complaint.
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          5
          5 Seconds Rule
          May 10, 2022
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          My last order of one plus 8T which was sent through blue dart to be received by my wife in Bangalore palace road Ambedkar Veedi 560001. Delivery guy made false excuse of wrong pincode and after asking for explanation of late delivery he abused me and I have proof of all conversation with him. I have also complaint through calling customer care of blue dart but no response. I hope some action will be taken in this regard and inform me about the status of my complaint otherwise I will have to file complaint in consumer court also of wasting important resource of customer such as time and also harassing the customer through irresponsible act and words.
          Blue Dart Express customer support has been notified about the posted complaint.
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            T
            TIRTH GADHIYA
            May 10, 2022
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            There is just signle number for customer care and to complain and for inquiry also and interesting thing is that, that one and only number answer that "the line is busy " and suddenly call disconnect.this is the service of the reputed company.one more thing is that there is no other way to reach them or contact them.my courier with bank cheque was sended by party, but i didn't received the courier and company tracking id shows you got the courier by the time and here no clue of get the courier, what should i do, no paths.
            Blue Dart Express customer support has been notified about the posted complaint.
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              S
              Saranya Venkatesan k
              from Chennai, Tamil Nadu
              May 10, 2022
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              My courier is not delivered to me on time. Iam getting a notification like Resident closed/incorrect address. The delivery person didn't even call me and iam available in my house only. Without calling the person changed the status like above.take necessary action immediately.
              My AWD Number: [protected]
              +1 photos
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                S
                SkKurrey
                May 10, 2022
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                Sir Namaskar Blue Se Kotak Bank ka Credit Card Aaya Tha Jiska Waybill Number [protected] hai 3 days Se out Of Delivery Hua Tha Magar mere Ghar ke Address par Koi Bhi Delivery Boy Nahi Gaya Aur Nahi Mere Pass Koi Call Kiya Aur Aaj Incomplete Address Bol ke Mere product Ko Wapas Return Kar Mere Bina Kisi bhi Jankari ke Credit Card Ko wapas Return Kar Diya Please Help Mujhe Mere Product Credit Card Kaise Milega
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                  A
                  Ankushgoel111
                  from Mumbai, Maharashtra
                  May 9, 2022
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                  I hv orderd a mobile plus 2 other items from OnePlus website of high value on 5th May 2022 Delivery was expected on 8th may. Didn't get so i hv complaint on OnePlus. OnePlus executive told me that they can't do anything and i myself have to contact bluedart courier partner ( visit blue dart office). I have complaint to bluedart they replied that the parcel has lost and they are finding please cooperate. How can i cooperate I hv paid through credit card. Statement is about to be generated in 2-3 days. I don't want that cancel and request to cancel the order still nobody is cooperating. Please help
                  +1 photos
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                    L
                    Loading Engineer
                    May 9, 2022
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                    Address: Uppal, ida, hyderabad, telangana, india

                    I've ordered Oneplus Tv from the website and their delivery partners are these bluedart express, i don't know what so express with this company, my actual shipment date was 7th of may 2022, it got delayed and today i got a message from them that it is out to be delivered but not only they didn't delivered the product upon that their is no customer support ant their customer care number isn't working nor did they provided me with any delivery agent number, there is absolutely no way to communicate with thia pathetic company. I l've already complained thia to Oneplus people.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      A
                      Anurag pankholi
                      from Dehradun, Uttarakhand
                      May 8, 2022
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                      They are falsely saying wrong pin code and not delivering courier on time
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        N
                        niharika_20798
                        from GWALIOR, Madhya Pradesh
                        May 8, 2022
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                        Address: Gwalior, Madhya Pradesh

                        They didn't deliver my order. They called me once i wasn't able to pick that time, later when i called back they didn't respond and mentioned that i refused my order. Next day also it was out for delivery and wasn't delivered. I want my Parcel.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          S
                          Sushmitha Venkatesan
                          from Chennai, Tamil Nadu
                          May 7, 2022
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                          My courier was not delivered to me but i got a notification that courier was delivered today(07/05/2022)
                          My WAY BILL NO: [protected]
                          +1 photos
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                            M
                            Mahalingam.T
                            May 7, 2022
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                            Address: Mel Street, KARUMANDURAI salem 636138
                            Website: [email protected]

                            My order is still pending pcs
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                              S
                              Sahib Ishar
                              May 7, 2022
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                              A suitcase from an international flight was supposed to be delivered from New Delhi to Pune but no information has been given about it's status. It has been 4 days. Waybill Number- [protected].

                              The suitcase is a high-value package. Please help.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                S
                                Subhambar143
                                May 6, 2022
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                                I am ordered a oppo Reno 6 pro but the company delivered me a wrong product. I am pay the company 15000
                                +1 photos
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                                  S
                                  Shivani nama
                                  May 6, 2022
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                                  After getting out for delivery message i get a message that there will be delay in delivery and now the new delivery date is after 2 days. They are doing fraud.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    A
                                    Akshita0712
                                    from Moradabad, Uttar Pradesh
                                    May 6, 2022
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                                    Address: Bluedart, delhi road, moradabad

                                    This is regarding bluedart moradabad, delhi road branch. The services suck. This is the 3rd time that my parcel has been misplaced and not been delivered. And on top of that, these guys don’t even pick up the calls. My parcel contained perishable goods but initially they couldn’t find the parcel in the office and later after multiple call when they got the parcel they are not delivering it.. the manager, Mr Kapil, takes no responsibility and doesn’t pick up the calls
                                    Blue Dart Express customer support has been notified about the posted complaint.
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