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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Jul 23, 2026

Complaints 10607

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944

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9663

Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Blue Dart Express reviews & complaints page 462

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Address: New Delhi, Delhi, 110059

I got a call from bluedart office phone number[protected] at 1:00pm. It was regarding my company's "odm entertainments" important documents.
The concerned person confirmed the address and asked me how to reach the address. I told him the exact location and gave him my alternate number also. He said that he will contact me in case of any help.
But till now i have not received any courier or any call from your side.
It was a very important document.
Kindly check and revert asap

Regards
Rahul
Odm entertainments

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Address: Sonipat, Haryana, 131001

Website: Www.Bluedart.com

My way bill no is [protected]. Courier returned undelivered without contacting. And the sms i received is 'courier undelivered '. I had also called him for wait for me i vl collect my couirer. But still they return my courer. Its a worst courier service i have ever seen. Its urgent couirer for me now i will have to w8 for 20 days. If he/she faces some problem in address he/she can contact me but they had not some done any thing like this. I was monitoring the couriour movement on line.
I was surprised to see the parcel was returned to orignator without contacting me. Please solve it asap.

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Address: Kanyakumari, Tamil Nadu, 629165

Awb [protected] & 2more parcels not received. A worst service of marthandam bluedart with a faulty mobile no

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Address: Ratnagiri, Maharashtra, 415612

Dear sir,

As we know about blue dart status, customer satisfaction service is best.in ratnagiri we receive and we courier many more thing. Now day we reduce over shipment.in ratnagiri the manager dont speak improper manner. Please give training to manager how to treat customer and response.
So many customer not satisfied due to manager conversation.

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Address: New Delhi, Delhi, 110017

Website: Blue dart express

Hi,
Awb no. [protected]
Today 05-sep-2016 i was informed that it will be delivered by eod (6:30pm). I called around 10-12 times to the customer care and they (Tarun, shakeel, ajay, etc) assured me sir it will be delivered. Since it was working day for me and only because of this courier i took a leave and was at home whole day waiting for it. It came as a shock for me that status got updated as "recipient not available hence undelivered". This is highly unprofessional on blue dart that i am highly dissapointed. You are fooling the customers.

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A

AkhilAshok907

from Chennai, Tamil Nadu

Sep 6, 2016

The courier delivery guy never picks up my call and doesn't deliver the parcel on time even though I am right at my location. He gives me a missed call and then goes about his business. Every time I try to call him it just rings for some time; no one picks up.

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Address: Hooghly, West Bengal, 712203

Ref no [protected] 29.08.2016 shipment arrived from noida sector 63 & arrived in hooghly serampore 31.08.2016 but till now 05.09.2016 that courier not received.This is complitly mental harrasment.Custemer care says that it will be take more time.They are nothing to do.What kind of service please help me from this type of harrasment.No body can reply after that.

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Address: New Delhi, Delhi, 110006

Website: www.bluedart.com

My company (Diagnosearch PVT Ltd have an account with blue dart).
I have an urgent courier to be pick up from my home on 5 Sep 2016.

I emails the, m then called them & then emailed again to a senior person.

But no one came for the shipment.

This i try to call on t their customer care and they picked up my call twice and disconnected after listening the issue.

This is the worst courier company i have seen.

no respect for customers at all.

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Address: 413005

Website: www.bluedart.com

The courier shipment boy has not delivered package to the mentioned address, instead he called me to collect shipment at different destination.
After arguments on phone, i told him exact address location which is mentioned on envelope, then he refused to delivere package and said i wont be giving you this package unless you come at xyz destination.
The package was important for me to collect, hence i called him again, and i went to the destination he said and i collected my package.
Please take necessary action on delivery boys, who refused to deliver on exact destination, becasue blue dart is recognised courier service and all important documents will be couriered via blue dart saying its very good service.

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Sep 05, 2016

Updated by Nikhil Dantkale AWB Numbe: [protected]

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Address: Hoshiarpur, Punjab, 146105

Website: Blue dart

I am Calling from last two weeks for My POD against way bill number : [protected]. Every time they said you will receive it within 24 hrs to your e-mail-id but not happened as they said.
I need POD very urgently so its request you to send as early as possible.

Here are my details of mail.

Regards
Gaurav Agnihotri
E-Mail : - gaurav.[protected]@gmail.com
gaurav.[protected]@gnauniversity.edu.in

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Address: 641605

Dear Sir,
My Tracking Number:[protected]

Still not no call received about my shipment but status in your website is Undelivered Shipment Held At Location

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Address: Ambala, Haryana, 134003

Website: www.bluedart.com

Sir I have ordered book above mentioned subject item friom amazon service as on 25.08.2016.their order no[protected] and tracking no [protected] . As on expected time my order delievery date as on 31.08.2016. But I have no imformation about my order till date. After five day I track this order, the order was hold by courier service blue dark since 29.08.16. After giving imformation about this order to courier service does not given any fruitfully answer from the courier service.(Blue Dart).
So Sir I ask to you when will be deliever my order at my place.?

Sep 5, 2016

Complaint marked as Resolved

Sir I want to receive my order as soon as possible enough.My village from blue dart company is 8 km away .My contact details as under follow: Vill-Behbalpur Post office-Jalbera PS-Ambala Sadar Disst-Ambala Landmark-Jalbera Road pin code-134003 Contact no:0171-2802307 9466452580

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Address: 713206

The message was receipt in my mobile number on 02/09/2016 as -
Your Flipkart order will be attempted by Blue Dart today. Track on http://bluedart.in/?[protected]. from : AD-BluDrt

Next day on 03/09/2016, Massage is receipt as :-
Your order from Flipkart with Blue Dart Awb# [protected] is undelivered since you weren't available. To reschedule, Please call [protected],

my complaint is that with out contact and without reaching my door address, this false message came to me and I am shocked that this type of message receipt to me by reputed courier service...

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Address: 400607

AWB [protected] courier returned undelivered without contacting. And the SMS I received is 'courier is undelivered due to address issue' but HDFC has done my address verification. If HDFC executive can reach my home without any issue then why not Blue dart if he/she faces some problem in address he/she can contact me but they had not some done any thing like this. This type of service was not accepted by the BLUE DART and HDFC.

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Address: Gurgaon, Haryana

Sir awb no [protected] courier returned undelivered without contacting. I was monitoring the couriour movement on line.
I was surprised to see the parcel was returned to orignator without contacting me
Plz help. Place is near railway station gurgaon and add as

krishan yadav
mob no [protected]
yadav niwas
H No 519/1
Bhimgarh kheri part-2
Rly road gurgaon-122006
Its urgent plz help

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G

Gokurajput

from Mumbai, Maharashtra

Sep 5, 2016

Blue dart gandhidham branch Contact land line number not pic up and multiple time call him but his service so.much bad for customer I am not satisfied for this and 9 km travel for his office

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Address: Mumbai City, Maharashtra, 400055

Website: indianconsumercomplaints.in

My request number 7062160 for axis cardit card. I received a msg that it will be delivered within 72 hrs. Today 03rd of aug 2016 whn i called blue dart custoner care it was informed me on ivr that card will be delivered at 1.30pm which did nt happen again. I called up blue dart courier they said thier representative called me n i did nt answer the call which was a wrong information. This is the second time which happend with me with blue dart.

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Sep 04, 2016

Shubha6's response Mob.no.[protected]

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S

Shubha6

from Vapi, Gujarat

Sep 5, 2016

Dear Sir, Products is not properly please refund your products.[protected] card no.[protected] a/cno.[protected] please refund my amount.

Shubha6's reply, Sep 9, 2016

No response for my complaint

K

Kalam Ali

from Mumbai, Maharashtra

Sep 5, 2016

HI,

I'm Kalam. My Waybill no. [protected] and ref. no. 33259494 which was sent from Bajaj Finance on 22th Aug 2016 But courier out for delivery on 31th Aug 2016.

My courier does not receive till now. What are worthless services ????????????

Regards
Kalam Ali
[protected]

B

bsh

Sep 5, 2016

My tracking no [protected]
To address Bangalore vulcanqcb 163 bommasandra jigani li jigani hobali anekal Bangalore
This is snapdeal replacement prdoct.
I send on 19th august yet not delivery. Why?
Please tell invaice is in pack and delivery please .

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Address: 600033

Website: Amazon.in

My reference no. is [protected] for TULSIANS COST ACCOUNTING BOOK bought from Amazon is getting delayed . The book should be delivered by sep 03 2016. It has not reached until now. As the book is used for examination purpose please deliver the product at the earliest.

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Address: Bangalore, Karnataka, 570034

Website: Www.bluedart.com

The consignee is receiving couriers in this address regularly. The landmark and the contact number mentioned in the address. If the delivery boy is unable to find the address, then he should call the consignee. I am not happy with the service. I have sent the parcel through blue dart as it was very urgent.

Waybill Number : [protected]

Sep 03, 2016

Updated by Abhijitsarma2206 The consignee is receiving couriers in this address regularly. The landmark and the contact number mentioned in the address. If the delivery boy is unable to find the address, then he should call the consignee. I am not happy with the service. I have sent the parcel through blue dart as it was very urgent.

Waybill Number : [protected]

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Address: 781039

Totally disappointed with the service.
A package with ref no. [protected] was booked to be dispatched on 3/8/2016 and for your information the parcel is neither Received nor dispatched. And this is all because of the negligence of your employee named Ankur with contact no[protected]. I want my parcel to be dispatched on the first working day from now and strict action to be taken against the employee who facedown your reputation.

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Address: Pune, Maharashtra, 411014

Website: www.bluedart.com

Today, one person called me regarding my shipment, I told he I am not there immediately he cut my call. again I tried 10-12 times, however he not received also not call back the number is - [protected].then I go to vimannager office regarding to know my shipment details because currently I have worked on EON so its near, that counter guys told me your shipment is not in our area go to hadapsar. then that guy given to me number - [protected] & he told me I call u back. till time that guy don't call me. till time/ date I not received my shipment & no one take responsibility.

Waybill No : [protected] Reference No : 213914

Sep 3, 2016

Complaint marked as Resolved

worst service, go to center & pick up .. that's all

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Address: Chandigarh, Chandigarh, 160009

I am job person and i have a one courier from rbl bank bht blue dart courier service is very bad 1stly their staff is nonsense and not pickup any phone and after delivery boy or girl said 2 my family, he she cant deliver another family person . Why ? And m going to blue dart office and cant give me my parsal.my tour was cancle and also loss, please i request close this company and cancelled there licensed.

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