Blue Dart Express Complaints & Reviews

One of my Paytm order was getting shipped through bluedart (#ordered on 15th march). Everything was going smooth and bluedart tracking (#[protected]) reported that it arrived from Bangalore to Kolkata.

All of a sudden, on29th of march, I am seeing 'Consignee refused to accept the product' as status and the the shipment is headed back to Bangalore. They never called me, they didn't even bother to reply my message left at their customer care page.

Called BlueDart and their explanation is paytm cancelled it. Called Paytm, their explanation is bluedart clearly mentioned that you cancelled it.

Now I want to see through the end of this fraud. Any guidance is highly appreciated.

Dear Sir
My Courier was to come from Reebok with order ID 11261778 and AWB [protected] through Blue Dart. On 26 Mar I received a call from there office and I told them that I will not be able to take the courier same day and therefore they can deliver me on next day that is today (27 Mar 16).
Because of some unavoidable reason I was not at home. The courier boy with mobile number [protected] called me and started misbehaving on phone. He even threatened me of dire consequences.
You are requested to kindly look into the matter. Action taken may please be intimated to me within next week.
Regards
Adhish Dhyani
1 Ajnala Road
Amritsar

I have raised a compliant on yesterday about the delivery person unable to locate my address but the address with contact detail is clearly mentioned in my parcel.
I got replied from [protected]@bluedart.com, will delivered from today but again updated the tracking website with same issue.

I have tried hundred time to reached via mobile but none of your number is working.
Can you please commit to deliver by tomorrow end of day?
Please ask delivery person to call me if still having problem to locate me

Thanks
Zakir

Dear sir/ madam

My way bill details

Waybill no : [protected] reference no : [protected]

I did not received my courier and today (25.03.2016) we are at home because of holiday (Good friday) and your result showing .

How it is possible if your delivery boy was coming our soc so plz provide any record in my security cabin name of this person

Please provide my courier...

Worst service by blue dart, in the delivery status they writen that address is incomplete. my address is very clear and the delivery boy also not call me. i went to blue dart office for my packege they asked me to go another office for delivery. their i met the person who has to delivery my packege. the delivery boy is saying that he called to my number but i have not responded. but he not called me. i asked to show the dailed list from is phone . he is not responinding irresponsible servies. they not know how to talk with customers.
my advice to blue dart is give training about how talking to coustemers. before hiring them. not satisfied with blue dart.

I am staying in one of the towns of chikkamagalore district, karnataka. First i booked an order in limeroad on around 08-feb-16, it has reached chikkamagalore on 12-feb, but they dint delivered for two days giving a reason that consignee not available (Not even called me).A delivery boy from bluedart has called me on 13-feb-16 to collect my parcel by going to his faraway place where limeroad says it is home delivery. (What is the security if i go to his place) more on this he spoke in vulgar language with me. I gone through so many phone calls and mails to limeroad and bluedart to report this incident to get that guy punished for the thing and expected this will not repeat in future. Both ( limeroad & bluedart ) are promised that this will not repeat in future orders.
Again i have booked an order in limeroad on 14-mar-16. Parcel reached to chikkamagalore on 18-mar-16, it is kept on hold for 4 days. And 4th day a guy has called me and told me come to his place to collect the parcel. Again same harsh language. I called limeroad and bluedart, reported the thing. Both are very very irresponsible on resolving the issue which was happening to a girl. Finally after so many conversations in phone and in mails parcel has reached me on 23-mar-16. 9:41pm (Is this the time to deliver parcel to a girl staying with family) .You people don’t deserve to be seated in reputed business lines when you cannot resolve a issue like this happened twice with a girl.
Girls, be-careful about these cheaters.
Hail to limeroad and bluedart.

Sir/madam,
I am angry and extremely disappointed at the service for order tracking number
[protected]

I ordered my package at mi.com and the tracking shows that they shipped it from bangalore on 19 march 11:36 am, and it arrived ccu on 20 march 10:50 am. It was received at hooghly on 20 march 2016 04:17 pm.

As per progress, i expected it on the same day, if not the next day (Latest by 21 march) because it does not take long to arrive chandannagar from serampore. But it did not arrive even the next day 22 march (Today), although none of these days was a holiday.

The tracking shows the shipment was out for delivery on 22 march 10 am, which means it should have been delivered today. There was no sign of it. Tomorrow is dol, and holi follows, so i can expect it won’t arrive tomorrow as well. Can you please explain to me the cause of this delay?

When the shipment arrives on 20 march, why is it not delivered that day?
Why is there no entry/progress of tracking on 21 march the whole day?
When it is finally out for delivery on 22 march at 10 am, after left there for 2 days, why does it not arrive even that whole day?

I am very displeased to say the least.

Let me add. I called [protected] (Got the contact from internet for serampore hub) at 10:02 pm yesterday to know the matter. I do not know the person’s name, but i was surprised at his rudeness. I asked if i can get info for my shipment. He replied that office had closed and i should call in office-hours and abruptly hung up. I was taken aback at this behaviour. I did not know the office timings, but he could have atleast been polite in telling me that. I called again to know the office timings and when should i call. I asked him why did he end the line so rudely last time. I quote his words below:

“keno phaltu bokchhen? Bollam toh ekhon hobena. Ekhon kichhu bolte parbo na. Besh korechhi phone kete diyechhi. Erom shomoy phone korle etai hobe. Raat dosh tae phone kete dewai hobe. Apni kal shokale phone korun, apnake shudhu help noy, puro history bolbo.”

I was stunned at his tone. Do you employ and train these people only to serve at office hours and talk in such manner when someone calls outside their hours? I think i will not go for your service ever again. This one is not in my hands and am helpless. You may note that i am a journalist and am going to talk to my colleagues and publish this grievance in leading newspapers of kolkata as soon as possible.

Attached is the details of the order as available on mi.com.

Thanks.

Anurag ray.
[protected]

Sent from mail for windows 10

I am Geetha. I have have ordered a product on Limeroad. My AWB number is [protected]. Today Mr. Suresh([protected]), representative of BLUEDART courier was called me and told me to collect the parcel by going to his place. My order is a home delivery order and it suppose to be delivered to my house. When i told him about this he not ready listen to this and he decided himself to cancel the order if i dint collect. He is calling a girl to his place just to collect the parcel even it is marked for home delivery. Either i have complaint against Bluedart or Limeroad, or against both.

Same thing happened on14th and 15th of February-2016. After all phone calls to Limeroad and Bluedart i recieved my parcel to my address on 15th February. I dont why a reputed company like Bluedart is doing this and why Limeroad is not teaching bluedart about all these misbahves and cheatings.

My Number is[protected]

I have been waiting for my product since 18th of march, they told me the expected date of delievery on 21st march, but today it is 22nd of march and i have not got my order yet, whenever i call them, they pick the call after a lot of efforts made by me, and everytime they say it will be delievered tommorrow, they dont even tell the reason of delay, they got the worst deliever service i have seen ever . plz help me get my product, and i swear i will not use bluedart ever in my life

name - deepak
mobile no [protected]
awb no [protected]

Dear sir,
please bsnl hungama deactivation service imminently.
thank you

I got a call from bluedart office that my package had arrived and ask to to pick it up in their office. I ask them whether they could deliver it to my home. They told me to wait for a few more days for that. Its 12:00pm and its monday and it is just around 10 mins to deliver it to my home. If i could get it myself i would not need a courier. Please look through this complaint. Bijapur Ram Mandir road bluedart

NO one from Bluedart has contact me . Address is very much ok. I was eagerly waiting for my shipment . But today its showing got return to Origin. I want my shipment in same address. I am a regular customer of Blue Dart. And this instant will affect to maintain the same further.
Docket Number : [protected]

I am from Ponnur, Gunter district pincode522124. In our hometown the bluedart services are not providing home delivery since from 6months their are saying to pickup from office since other couriers like feedex and Velex are providing home delivery since I request to provide us homedelivery and faster delivery.

Sir my doc no.is [protected],

This is the second time im facing issue with bluedart, i can say the worest in worest.I didn't received my courier for two attempts..no one pick the call from landline...ur reception lady staff everytime guide wrong...kindly resolved this issue...

These guys are the worst courier i have ever come accross. The communication and the behaviour of the staffs are so pathetic. So much of attitude i dont understand why the hell they do that. Since we are paying money so we should deserve little respect. These guys damn they dont bother of any thing. Neither they will give respect. Mr.Nagarajan & santhosh i would like to mention these two peoples name so much of arrogance. If you people have little courtesy kindly take action against these two guys.

I am unable to track my shipment because same awb number is give to some one else so when I enter that number it is showing some other senders details and my Awb number is [protected]. What is this how can single number given to two customers. Its being 6days I have not received my shipment. I am in immediate need of my shipment . What ever may be the case I want my shipment to be delivered by tommorow

16.03.2016,
Blue dart, guindy, chennai.

I'm available on the both two address, which was given on the parcel. But they were update the status like Consignee Not Available.

And call got from your side for address verification and No one came for delivery.

Waybill No : [protected]

The consignment with Waybill No: [protected] was delivered on March 16, by the BlueDart Delivery Executive, THREE DAYS after its arrival in Mumbai.

1. For Monday, 14 March, the code 003 was marked at 15:48 hours.
TrackDart shows "Delivery Attempted-Premises Closed" which was not the case, since I questioned the Delivery Executive if he found our premises closed and he answered in the negative.

2. For Tuesday, 15 March, the code 137 was marked at 14:58 hours.
TrackDart shows "Prohibited Area-Entry Restricted For Delivery" which was not the case, since the Delivery Executive claimed to have tried to call me but the call didn't go through. He didn't arrive at the premises at all to deliver the consignment.

This shows that there is a lack of professionalism in the way that BlueDart is operating.
Instead of acknowledging that because of various factors (maybe High Volume of Consignments) the delivery is not possible,
the persons responsible for updating the delivery status on TrackDart are putting up Bogus Reasons.

I register a strong protest against this thoroughly unprofessional manner of functioning of BlueDart.
Kindly take note and get the procedural problems rectified at the earliest.

My courier was arrived from banglore on 11th of march at ambala location, but not yet delievered till 15th of march. My way bill no is [protected]. I have called the local blue dart office on 14th march they said same will delievered on 15 but not yet received. They did not make any call to me regarding my address.

We need a branch of avadi so many people are suffering for courier office of blue bart courier so many people of going padi office so please bring a avadi branch
Thank you