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Blue Dart Express Complaints & Reviews

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Updated: May 2, 2026
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Blue Dart Express reviews & complaints page 48

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M
Manasimish
May 16, 2022
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My courier(laptop) has NOT YET BEEN DELIVERED to the recipient but the tracking website shows it as DELIVERED.
I have tried calling the customer care multiple times but could not get a proper response. I even reqiested them to dhare the delivery person details so that at least I could check but all they keep saying is that we do not have such details. I dont understand how a logistics company does not have details of who delivered a particular package, which in this case has not been delivered .
Appreciate an inmediate and quick response on this.
Blue Dart Express customer support has been notified about the posted complaint.
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    A
    Ashleen Wilson
    from Agra, Uttar Pradesh
    May 15, 2022
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    Address: Agra

    I ordered a product that was suppose to be delivered on 13th May. The agent called me asked me the address and said that he would deliver it in the evening. But after few moments I got a message that consignee not available. Same thing happened the next day. They didn't even reach my place or even near it and they are sending messages receiver not available while sitting in the office. Kindly deliver my product as soon as possible. This is quite irritating behavior.
    Blue Dart Express customer support has been notified about the posted complaint.
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      R
      Rajdeb
      May 14, 2022
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      I have placed an order on phable on 2may 2022 but till now I did not receive my product.when i track my order it shows pending pickup from last 2weeks .My order I'd is 3276084.
      Blue Dart Express customer support has been notified about the posted complaint.
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        R
        Ren93
        May 14, 2022
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        Address: Almora

        This company is full of fraud and I am ready to file an official complaint to drag them down and hope they shut down, Their customer care number never connects. All over locations their ratings is always below average.

        On the incident: On 13th May my parcel was supposed to be delivered, for which I got a message. Yet the agent did not contact me till 7PM and he just asked an address he can deliver my package at that moment. I told him my home address and he said he will deliver by 9PM.
        This all is shady and unsafe already.

        Then they never called but the package status went to delivered.
        Next morning, 14th May I called the agent but he rudely said to come and collect it from the office else someone going my route will be handed the package and I may get it by 7pm. At this point it was unbearably rude and unprofessional. I went to complain but their customer care numbers were not connecting. At last I filed email complaint.
        Still nothing. The agent never called. The customer care have not approached.
        Blue Dart Express customer support has been notified about the posted complaint.
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          K
          krishnendughosh15
          May 14, 2022
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          Address: berhampore, murshidabad,west bengal

          I have ordered a Samsung mobile phone from Samsung website with order number [protected] on May 3rd, 2022.

          Samsung has dispatched the order on 3rd May, 2022 with blue dart with waybill number [protected].

          It was constantly updated with wrong tracking status for delayed service. For instance, my delivery pinched is 742101 but they updated in tracking status that due wrong pincode, shipment connected further.

          Eventually on 13th of May after 10 days delivery boy reached my premises.Normally it takes 2-4 days from anywhere in India and this was apparently sent from Mahestala Kolkata which has 2 days delivery time normally.

          Now while purchasing the mobile under exchange, Samsung has directed (I have email) to download cashify application and run the application to generate the mobile health/condition report in querty code or passcode format. This query code for the phone to be exchanged, was supposed to be shared with the delivery agent.

          This delivery agent did not listen to me and was not interested to look over the querty/pass-code. He started looking over the phone in unprofessional manner which might cause damage to the phone. He told that he cannot deliver the phone when I tried to clarify about the query code.

          Then he returned without delivering the phone and updated in tracking status that I have refused to accept the phone. Eventually the phone was sent back to shipper.

          I have called the blue dart customer care centre multiple times without any proper resolution. This phone cost 12609. I want a equal compensation for this harassment from blue dart.

          Blue dart Berhampore centre unprofessional behaviour and false update of status should get addressed by the Bluedart India management.

          bluedart customer care number: [protected]/[protected]
          Samsung customer care:[protected]
          Blue Dart Express customer support has been notified about the posted complaint.
          May 16, 2022
          Updated by krishnendughosh15
          I have the video where the delivery agent is saying that he won't deliver me the product. I have uploaded the video but cannot see it in attachment here. Please let me know if you have received it or else I can send it out at any needed platform or email.
          Jun 26, 2022
          Updated by krishnendughosh15
          Do we get any update / resolution for these ? Ot this is also a waste of time ?
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            S
            Sakeena123
            May 14, 2022
            Resolved
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            Resolved

            Address: F-355 /34 SECTOR 11 NEAR DHANIYA MEHRI PUL MEDINA MAJID WALI GALI RAJAJIPURAM LUCKNOW, near dhaniya mehri pul,226018

            I am continuously reaching out to bluedart team for my shipment from past one week but my order is not getting delivered everytime they say it is wrong pincode, and when I contact them they say it is correct and we will deliver it . I am so much frustrated with there service .
            May 15, 2022
            Complaint marked as Resolved 
            After yesterday call they assured for the delivery and my order was finally delivered
            Blue Dart Express customer support has been notified about the posted complaint.
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              P
              Pawan234
              from Mohali, Punjab
              May 14, 2022
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              Address: Mohali Blue Dart

              My 2 cards, one from S(shipment number 394******10) and one another card and one AC from Croma shipment number 508*******3, have been returned without even trying to deliver. The shipments were well on time but as soon as they reach mohali hub of bluedart, they stay there for 4-5 days and then they send it back by saying shipment undelivered due to address issues. I live in a famous society and i have been receiving all my other orders easily. 3 days ago even some delivery guy from bluedart called about the delivery of AC and asked me about the address i told him exactly and asked him about the cards, he said that there is some problem of staff here. And now even after knowing the address, my ac is also undelivered. I am going to consumer court if i don't receive my shipments.
              Blue Dart Express customer support has been notified about the posted complaint.
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                J
                Jnanda
                from Patna, Bihar
                May 13, 2022
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                Adress: Barahiya kol, punpun, Patna Bihar -804453
                They delivered to Anshu who is unknown to me and even then did not call me single time.

                It was a mental harassment for me because it’s credit card and worried about misusing it.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  P
                  piyush jagiasi
                  May 13, 2022
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                  Address: Ulhasnagar 3 kotak bank

                  I not get my delivery it’s been 3 weeks i not get my delivery so please help me to get my delivery
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    P
                    Preetika08
                    from Patna, Bihar
                    May 12, 2022
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                    My prepaid order is not being delivered for 3 days. It was supposed to be delivered on 9th May 2022. I got the error message that the address is not locatable/landmark missing. My parents called customer care thrice, provided full details, and were reassured that the item would be delivered. However, we got the same error the next day. After calling again, the customer care agent said that the phone number was missing which is completely untrue. It is extremely urgent for me to receive the item.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      V
                      vimaga muthu
                      May 12, 2022
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                      AWB No:[protected]

                      The product status is showing as delivered on Apr 25 but still I didn't receive it. I reached bluedart customer care twice but no use. The simply said that I would get the product within 24 hrs from when I called but it is gone more than a week.

                      Can you please check the same and do the needful ASAP?
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        N
                        Nilakshi_Barua_Chaudhary
                        from Noida, Uttar Pradesh
                        May 12, 2022
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                        Scam by Blue Dart

                        I had order an item from Belora Cosmetics on 1st May 2022. It was a prepaid order.

                        The company sent the order through Blue Dart Waybill # [protected].

                        According to Blue Dart's tracking website, the item was picked up on 2nd May and delivered on 12th May. However, the TRUTH is that THE ITEM WAS NOT DELIVERED AT ALL.

                        I called Blue Dart customer service and they told me that the item was delivered...
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                        A
                        Amit12991
                        from Mumbai, Maharashtra
                        May 11, 2022
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                        He came to my visiting place and after then he enquiring for the place where the addres mentioned.
                        That was his responsibility to find the address .I am not at home so I told to my neighbour to collect the courier he neglected and updated this false update
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          S
                          Shivangi80
                          May 11, 2022
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                          Resolved

                          Address: 957(shree shyam pg), swami vivekanand block, Saraswati Vihar, sector 28 near mg road metro station

                          I received the message from bluedart regarding my shipment to be delivered on 9th of may however now when i try to track my package different error messages are being displayed and it has been days and the courier hasn’t made any calls or conveyed any information. I also tried reaching them through mails and calls but no response.
                          Oct 16, 2022
                          Complaint marked as Resolved 
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            S
                            ShagunVerma
                            May 11, 2022
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                            Expected Delivery Delayed

                            AWB - [protected]
                            My courier was expecting to be delivered at my place by 9 May 2022. It’s been 2 days and I haven’t received any call or sms regarding my courier’s expected delivery. The status of the courier shows as shipment arrived on 10 May 2022. After that no status is updated....
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                            M
                            Mohammad Shahbaz Khan
                            May 10, 2022
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                            Address: 19, Topsia 2nd Ln, Topsia, Kolkata, West Bengal 700046, India

                            My tracking I'd [protected] bluedart

                            I haven't received my percle yet and no call has come, it's been 10 days, if such service is there then don't want bluedart's service.

                            And even if I call customer care, then no response or call back comes, correct service.

                            This is my adress i dont have received it take some action

                            CUSTOMER NAME: mintu
                            PHONE NUMBER: [protected]
                            FLAT/HOUSE NO/BUILDING NAME: 19 Topsia 2nd lane
                            LANDMARK: elite India rubber factory
                            CITY: Kolkata
                            STATE: west bangal
                            PIN CODE: 700039
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              5
                              5 Seconds Rule
                              May 10, 2022
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                              My last order of one plus 8T which was sent through blue dart to be received by my wife in Bangalore palace road Ambedkar Veedi 560001. Delivery guy made false excuse of wrong pincode and after asking for explanation of late delivery he abused me and I have proof of all conversation with him. I have also complaint through calling customer care of blue dart but no response. I hope some action will be taken in this regard and inform me about the status of my complaint otherwise I will have to file complaint in consumer court also of wasting important resource of customer such as time and also harassing the customer through irresponsible act and words.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                TIRTH GADHIYA
                                May 10, 2022
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                                There is just signle number for customer care and to complain and for inquiry also and interesting thing is that, that one and only number answer that "the line is busy " and suddenly call disconnect.this is the service of the reputed company.one more thing is that there is no other way to reach them or contact them.my courier with bank cheque was sended by party, but i didn't received the courier and company tracking id shows you got the courier by the time and here no clue of get the courier, what should i do, no paths.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  S
                                  Saranya Venkatesan k
                                  from Chennai, Tamil Nadu
                                  May 10, 2022
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                                  My courier is not delivered to me on time. Iam getting a notification like Resident closed/incorrect address. The delivery person didn't even call me and iam available in my house only. Without calling the person changed the status like above.take necessary action immediately.
                                  My AWD Number: [protected]
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    S
                                    SkKurrey
                                    May 10, 2022
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                                    Sir Namaskar Blue Se Kotak Bank ka Credit Card Aaya Tha Jiska Waybill Number [protected] hai 3 days Se out Of Delivery Hua Tha Magar mere Ghar ke Address par Koi Bhi Delivery Boy Nahi Gaya Aur Nahi Mere Pass Koi Call Kiya Aur Aaj Incomplete Address Bol ke Mere product Ko Wapas Return Kar Mere Bina Kisi bhi Jankari ke Credit Card Ko wapas Return Kar Diya Please Help Mujhe Mere Product Credit Card Kaise Milega
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