Claimed

Blue Dart Express Complaints & Reviews

1
Last updated Apr 21, 2024
Complaints 10469
Resolved
935
Unresolved
9534
Quick Links
Statistics
Share
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Blue Dart Express
Customer Service Contacts

Blue Dart Express Phone Numbers

Toll free
1860 233 1234
1559
1341
Phone
+91 79 6612 1212
1906
1176
Fax
+91 07 9658 6195

Blue Dart Express Website

Blue Dart Express Head Office Address

Shalimar Co-Op Housing Society Ltd, Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India
380009

Blue Dart Express reviews & complaints page 483

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:Kamrup Metropolitan, Assam

I have placed an order of two 300 Gm Chocolate box worth of Rs 1126 from Shopclues on 19-August-2015 (order No.[protected]. They have shipped my order through Bluedart (tracking number/waybill [protected]) on 22 August 15. Shopclues and Bluedart tracking site showing that the product is already been delivered to my address on 24 August 15 and received by some Durgesh? Still I have not received any product nor I have any knowledge of who is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mishraji2891
from Ambikapur, Chhattisgarh
Report
Copy

PAN CARD not received

Address:Durg, Chhattisgarh

Dear Sir, i am sandeep mishra Sir Mai apke authorized office Blue Dart Express Ltd. Supela Bhilai mai pan card na milne ki wajah se pata karne gaya ki kiu Delivered nahi huwa to maine pan card ke liye bill No. diya uske bad bhi pan card nahi diya gaya aur maine une id proof ke liye adhar card diya uske bad bhi nahi diya gaya aaise hi kam se kam 8 se 10 custmar ko same pro huwa hai inke aaise behavear se aapki goodwill ko hani pahuch rahi...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
salilgupta
from Sangamner, Maharashtra
Report
Copy

Frack services

Address:Gurgaon, Haryana

Dear sir Can you tell what is your problem your toll-free no and landline not pick up i am try 60 time today you have any answer . Go on google and check your rating 0.1 only 1 * you have. this is my 3rd time Waybill No : [protected] Reference No : [protected] Pickup Date 22 August 2015 From Mumbai To Gurgaon Status Consignee Not Available Status and Scans Location Details Date Time * Waybill No : [protected] Gurgaon Consignee...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
K s
from Chennai, Tamil Nadu
Report
Copy

Undelivered courier

Address:New Delhi, Delhi

Dear sir/Madam i would like to inform, Reference n.-AWD#[protected] has been dispatched 19/08/15, But undelivered till 24/08/15. so please take action & solve the issue. Regards Sumit kumar email [protected]@gmail.com Mb.-[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rajesh Addakula
from Mumbai, Maharashtra
Report
Copy

Delay in delivery

Address:Thane, Maharashtra

Waybill No : [protected] Reference No :[protected] Product courier date is 17th August 2015 as services it should delivered withing 48 hours i know that some time it will get delay, but this is second time which i m facing the same problem Blue dart customers care said it will delivered tomorrow means 21st august 2015 so the conclusion is you need 5 working days to delivered for a product in india. finally I came to know that this services...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
cadpk
from Noida, Uttar Pradesh
Report
Copy

Shipment undelivered

The waybill no is [protected], this shipment reached in delhi on 17th august 2015 but till the date(23 august 2015) i did not get the shipment. Blue Dart Express Limited is updating "address incomplete" in status of this waybill no., but still my address is complete ie; S-587, school block, laxmi nagar, Delhi-110092. I have already received many parcel from Blue Dart Express Limited on this address. Contact no. is given by company is...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abu Ahmed Saleh
Report
Copy

Important Courier not yet recieved

Address:Kolkata, West Bengal

This Abu Ahmed Saleh, my way bill no. i.e. track no is "[protected]" dated August 19, 2015 is not yet received. I have check the status it was given as "Delivery Attempted-Premises Closed". If my premises was closed than they should call me, otherwise what is the use of giving the contact number. It was suppose to get delivered by August 20, 2015. This is very poor service i had ever faced from any courier company. My document was related...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saurav Kumar Suman
from Mumbai, Maharashtra
Report
Copy

Very Poor Service

Address:Mumbai City, Maharashtra

Hi, Very poor delivery of blue dart, from prohibited area-entry restricted for delivery blue dart service. No call / no contact but they have updated status like need department and extn number, actually in address contact / mob no should be there, delivery person has to call. Waybill No : [protected] Thanks Saurav...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr. Himashree
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of parcel 69266357156

Address:Pune, Maharashtra

Dear Sir/ Madam, This is a Complaint letter regarding the delivery of My Parcel No. [protected] which was supposed to be delivered to me by at least 18/8/15. And instead of recieving the parcel, I recieved multiple sms's 1. STATING PARCEL WAS UNDELIVERED DUE TO UNAVAILABILITY OF CUSTOMER AT THE DELIVERY ADDRESS (thats a LIE) 2. ASKING FOR DELIVERY TIMESLOT ( well all the TIMESLOTS are over) 3. WILL BE ATTEMPTED BY END OF TODAY since...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka

I was expecting to receive a parcel from HSBC. Today (19/8/15) I learned from HSBC that they dispatched the consignment on 10th/Aug itself through BlueDart and the same was delivered to one "Surya" on 11/Aug.

There is no person by that name in my house.
How come BlueDart delivery man delivered to a person that was not the consignee or the family member of the consignee ?
Why he did not bother to call...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
TDR
from Mumbai, Maharashtra
Report
Copy

Shipment Not Arrived after so many trials

Address:Gurgaon, Haryana

Dear Vandana, Thank you for your reply however, its now 05:02PM(Expected Date of Delivery : 17 August 2015) and I have not received my shipment as yet. When I check the status on your website, it has been keep on having the same status: Location Details Date Time * Waybill No : [protected] Gurgaon Need Department Name/Extention Number 18-Aug-2015 12:18 Gurgaon Need Department Name/Extention Number 17-Aug-2015 13:12 Gurgaon Need...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anupama15
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Package Undelivered

A parcel was sent from Chennai bound to Kolkata on 31st July. Their site tracker says the consignment has reached Kolkata on 11th July. It has still not been delivered. I tired of trying to call their customer care numbers. Their Facebook page doesn't respond to the messages. Their care executives don't reply to my e-mails. I don't understand, why can't they keep the customer updated about the whereabouts, when they charge for the service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
logonpiyush
from Ahmedabad, Gujarat
Report
Copy

Deliberate delay in delivery of shipment

Address:Ahmedabad, Gujarat

My shipment SBI CREDIT CARD arrived at your facility at Ahmedabad on 14/8/2015, when I checked the status on your Tracking Website, It showed that my address is out of Delivery area, I would like to clear it that I have received shipments from Blue Dart at same address many times, At this location we are having Office of ADANI group which is a regular client of Blue Dart, On checking the status I called the customer care executive who...
+1 photos
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
R
Rahulsurve16
from Mumbai, Maharashtra
Report
Copy

Non Delivery Of Consignment

Address:Mumbai City, Maharashtra

Dear Blue Dart Team on 14th August Your Executive come to my office address to delivery consignment but i am not available at office to collect. I ask him to reschedule the delivery on 17/08/2015. For the same he has give Airway bill No and Customer care toll free no. Same time i call your Toll free no [protected] and ask to take appointment for 17/08/2015 Time 3PM To 6 PM. For the same i also send message on 56767 to reschedule the appointment...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
harsha1987
from Kolkata, West Bengal
Report
Copy

Delay in delivery

Address:Rayagada, Odisha

We have (cash on delivery)ordered a phablet and a mobile from home shop 18 and they sent it to bluedart on 06-08-15. When dialled to blue dart IVR no. to track status, it says August 15 at 4:00 pm but did not receive till now at Rayagada, Odisha. Details are as follows: 1. Blue Dart AWB. No.: [protected] for courier of BSNL Phablet from Home Shop 18. 2. Blue Dart AWB No.: [protected] for courier of Spice Mobile from Home Shop 18....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vijayyodha
from Hyderabad, Telangana
Report
Copy

Irresponsible response while enquiring about shipment details

Address:Hyderabad, Andhra Pradesh

No update from Blue Dart regarding status of the shipment. Details are wrongly updated in their tracking site in spite of calling them and providing them more than necessary details. Customer Care representatives are not sure about the time of delivery and when asked about the shipment they are very much arrogant with "do whatever you can do" kind of attitude. It seems that they feel like "people are dependent on Blue Dart and they need bear...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
skv.sk
from Hyderabad, Telangana
Report
Copy

Courier not received

Waybill No : [protected] dispatched on 04.08.2015 but until now they not supply this courier, and customer have say like 'today it will delivered or plz wait tomorrow we will give delivery' like, also they taken complaints complaint no 431252, but no use for that every time, our manager will call with in 1 hour and today solve this problem like, i am check online status it is "Wrong Pincode, Will Impact Delivery " but i will conforme my...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hemant.makhijani
from Pune, Maharashtra
Report
Copy

Delay in shippment

Address:Pune, Maharashtra

Date : 10-Aug-2015, Time : 15:13 My sister submitted a set of document to be sent to me At Pune. This was urgent Currier and I wanted to get it by next day (11-Aug) and thus she paid around 300 Rs. (310Rs). They said it would reach next day (11-Aug). Date : 11-Aug-2015, I was tracking the Currier on their website and found it reached PUNE Hub on 13:45. I called the customer care and they asked me to wait for couple of hours to see...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kavit76
from Ghaziabad, Uttar Pradesh
Report
Copy

Courier not Received but status showing delivered

Address:New Delhi, Delhi

Blue dart always claims the no 1 Courier company and I used to believe it but I must tell you your executives and service in Mayur Vihar phase 1 branch is useless. Do you really believe in customer service?? Well I doubt! The Delivery Executive doesn’t come to my house which is hardly 1 KM away from their branch, they update the status as premises closed without checking or calling the customer. I was at my home whole day but nobody...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
madhur1007
from Mumbai, Maharashtra
Report
Copy

Shipment not recieved

Address:Mumbai City, Maharashtra

Hi i have lost my debit card a few days ago, i requested for a new card, kotak mahindra bank sent it via blue dart, blue dart Ghatkoper west, Mumbai said for security porpose we are not sent the courier in your office. i am facing problem to get shipment. Name : Madhur Mahajan Waybill No : [protected] Reference No : 79769406...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy