Blue Dart Express Complaints & Reviews

This courier is very casual in handling customer related issues.On 06.10.2015 tracking no.[protected](Amazon) was not delivered nor we were intimated but of their own they updated the status "that consignee address wrong".On our querry in their office on 07.10.2015, it was handed over to us.Again on 09.10.2015, we received a message from Snapdeal that consignment is on hold due to reason best known to them.Tracing no.[protected].The same was delivered to us today after our approach to their office.The courier boys seldom come for home delivery and most of the time we have to collect the material from the office.Apart from this the behaviour of the delivery boy is very indecent.If things like this continue, time is not far off that customers will not hesitate to desert this courier service.

Hi, I am sharavanan from erode. I have requested a reverse pick up in blue dart courier(erode). The day when i requested only they spoked with me that we will pick up by today evening, but yet now thet didn't came for pick up also i an often calling to the person they are not even giving single response. very worst courier service. Kindly do the needful and take necessary action.

Blue dart online portal with my Waybill No : [protected] and Reference No : PI[protected] showing Shipment Out For Delivery 05-Oct-2015 11:57 but i did not receive any call or any message earlier with my first item from sanpdeal i received without any hassle but with my second delivery they are playing cheating game. I am calling their provided number no one answering it properly i called their courier guy on personal number he has no clue about my order. Below is online portal status: [protected][protected][protected]------ Waybill No : [protected] Kona Warehouse Prohibited Area-Entry Restricted For Delivery 07-Oct-2015 15:30 Kona Warehouse Shipment Out For Delivery 05-Oct-2015 11:57 Kona Warehouse Contact Customer Service 04-Oct-2015 15:00 Kona Warehouse Paper Work Inscan 03-Oct-2015 20:29 Behragora Warehouse In Transit In The Network 02-Oct-2015 20:43 Behragora Warehouse Shipment Further Connected 02-Oct-2015 20:28 Behragora Warehouse Security Cleared 02-Oct-2015 12:08 Behragora Warehouse On Hold For Regulatory Paperwork 02-Oct-2015 01:17 Behragora Warehouse Shipment Arrived 01-Oct-2015 18:08 Behragora Warehouse Paper Work Inscan 01-Oct-2015 17:02 Behragora Warehouse Network Delay, Will Impact Delivery 01-Oct-2015 12:25 Mahaipalpur Hub Shipment Further Connected 29-Sep-2015 02:43 Mahaipalpur Hub Shipment Arrived 28-Sep-2015 07:51 Mahaipalpur Hub Paper Work Inscan 28-Sep-2015 07:37 Industrial Area Sc Shipment Further Connected 27-Sep-2015 07:52 Industrial Area Sc Shipment Arrived 26-Sep-2015 23:54 Industrial Area Sc Shipment Picked Up 26-Sep-2015 17:21

Hi, I Nagendra Pratap Singh complaining here because I didn't recieved my courier and it has been returned without contacting me. I want to complaint that how they returned it without my permission, and showing that CONSIGNEE not available. Please tell me to whom they contacted, and who told them that consignee is not available. Also I am not able to connect with their customer care number. This company is not bearable, it should banned. My Mobile Number- [protected], [protected] If there is someone who can hear my complaint, please do the needful. Refer below tracking details: Waybill No : [protected] Reference No : [protected] Pickup Date 26 September 2015 From Mumbai To Bhopal Status Returned To Origin At Shipper'S Request New Waybill No [protected] Status and Scans Location Details Date Time * Waybill No : [protected] Bhopal Returned To Origin At Shipper'S Request 06-Oct-2015 12:32 Bhopal Shipment Out For Delivery 06-Oct-2015 09:30 Bhopal Consignee Not Available 05-Oct-2015 12:16 Bhopal Consignee Not Available 03-Oct-2015 09:49 Bhopal Consignee Not Available 02-Oct-2015 10:15 Bhopal Consignee Not Available 01-Oct-2015 10:21 Bhopal Consignee Not Available 30-Sep-2015 14:00 Bhopal Consignee Not Available 29-Sep-2015 12:27 Bhopal Consignee Not Available 28-Sep-2015 16:00 Bhopal Shipment Out For Delivery 28-Sep-2015 12:11 Bhopal Shipment Arrived 28-Sep-2015 10:20 Bhopal Canvas Bag Arrived At Delivery Loc 28-Sep-2015 09:33 Mumbai Hub Shipment Further Connected 27-Sep-2015 05:36 Mumbai Hub Canvas Bag Slah Tally 27-Sep-2015 01:05 New Bombay Shipment Further Connected 26-Sep-2015 23:57 New Bombay Shipment Arrived 26-Sep-2015 11:21 * - 24 Hr Format Waybill No : [protected] Reference No : 074 - [protected] Pickup Date 06 October 2015 From Bhopal To Chennai Status In Transit Await Delivery Information Status and Scans Location Details Date Time * Waybill No : [protected] Chennai Airport Hub Shipment Arrived 08-Oct-2015 10:10 Mumbai Hub Shipment Further Connected 08-Oct-2015 05:46 Mumbai Hub Shipment Arrived 07-Oct-2015 12:25 Bhopal Shipment Further Connected 06-Oct-2015 23:55 Bhopal Shipment Arrived 06-Oct-2015 12:32

Dear Team, My courier was dispatched from Kolkata for Ghazipur with details as under : Waybill No : [protected] Reference No : Dl40h7JBN Pickup Date 26 September 2015 From Kolkata To Gazipur Expected Arrival : 3 Oct 2015 Its 07 Oct 2015, yet my parcel is not delivered, I mailed following complaint dated 05/10/2015 & following reply : Tracking #: [protected] as per tracking details my shipment was expected to arrive by 3rd Oct but is not yet delivered...Its over 9 days since shipment was booked with bluedart still it haven't arrived & moreover tracking details have also not been updated form last 3 days…. Plz follow up on my package….excessive delay of my shipment is causing huge inconvenience in my business…. Yours sincerely, B K Singh Dear sir / Madam We sincerely regret the inconvenience caused to you in lieu of the below. We have informed concerned team to arrange this delivery at the earliest. Please confirm receipt of the same. We are also taking up the so that any type of delays is avoided in future. In case of further assistance please write back to us on below undersigned. Best Regards Himani Sharma│ Executive - Customer Service│ Blue Dart Express Limited Regional Office (North), 04th Floor, Elegance Tower, Plot no 8, Non Hierarchical Commercial Centre, Jasola, New Delhi-110025 '[protected] │* [protected]@bluedart.com│ www.bluedart.com Yet even after 2 days neither my parcel was deilverd nor current status of consignment location has been updated, when I inquired at local delivery agent of ghazipur, he told that your package has not been forwarded from Varanasi Center, and I should contact varanasi office, I tried calling all of following listed (on ur website) varanasi office numbers, but not even one number is in working order : Location VARANASI. Telephone Customer Service[protected], 6555602 Location[protected], 3296831, [protected] I even called your All India Customer Care No : [protected], but got empty reply that they will follow up but nothing happened. Final Request : Plz force your Varanasi center to forward my package forward urgently or else I will be forced to take file a legal suit for damages for your poor services Thank you Brajesh Kumar Singh [protected]@gmail.com

On 07/10/2015, one Mr. Umesh from Blue Dart came with a shipment having Airway Bill No.[protected] but did not handover the packet on showing Central Govt. Identity Card. He insisted to show some other id proof which could not be readily shown.This appeared to utter highhandedness. Its really shocking that some staff of such reputed company behave so rudely and do not accept the identity proof provided by The Govt. Of India. PLEASE TAKE THE REMEDIAL ACTION IMMEDIATELY SO THAT THE SHIPMENT IS DELIVERED AT THE EARLIEST.

My courier Consignment No. is [protected] The reason mentioned for delaying the Courier is Wrong Pincode. It is my Company's address and I have checked multiple times that Pincode is absolutely fine. First Flight has delivered me the package on 3rd day early morning. I do not know Why are you charging more for poor quality of service.

My name is vidya kumar my mobile num is [protected], email id is [protected]@gmail.com . I really got fed up as i didn't get my courier on time. Also, they have updated wrong status entries on their site. I faced ample problems, i took off from my office to get courier on time but the courier boy didn't come and gave wrong feedback to his office. i asked him to deliver it on my secondary address, but he didn't. now he's not picking up my call too. I've taken two days off from my office which is going to impact my salary at the end of the month. I had to get courier on time. it was my credit card through which i had to do some payments but i couldn't which caused me loss of money (not paying on time fine charge). this courier delivery failure caused me so many losses in terms of money. I would request you to take action against him. and i was send to mail but no any halp so pls help me ASAP . AWB no [protected], i had a conversation on this number [protected] and [protected]

My pan card diapached by blue dart courier on 17 sep 2015 but not received yet till 28 sep 2015. My pan card ack. No.[protected] and blue dart courier AWB no. [protected]. I call the blue dart company then they said that the pan card forwarded to pan card department. Please resend my pan card asap.

I make a courier on 23.09.2015 from kolkata to mumbai for your TDD (vide way bill no. [protected]) service which suppose to be delivered on 24.09.2015 by 1030hrs. The parcel was not delivered till 1400hrs., after making an inquiry through your customer service No.I was informed due to bad weather there is a delay in delivery. I asked the representative of tentative time of delivery, which was also can not be provided.

I have placed online order for 3 books from Sterling Book House in Mumbai to be delivered to Kolkata at my residence. I requested for Air courier and paid the full amount required for the same online. Total 3 books including air courier costs me Rs.1320 It was said that it would be delivered within 3days. When I did not receive my package after 3 days I wrote a e-mail to Sterling Book House and they gave me the waybill number. I was totally surprised and awestruck to see that Blue Dart Tracking System showing the package has been delivered to some one called P.Banerjee. I have no wildest idea who this P.Banerjee is. Even though they had my phone number on the package they did not even bothered to call me up before delivering it to someone I do not even know and certainly the package did not have that name on it. This is just unprofessional and ridiculous. I have already send Blue Dart my complaint but they are mute from their end. I lost my books, I lost my money. But for sure Blue Dart is a crap and worse than other cheap courier services. Below is the extract Time-log from Blue dart Tracking System. Pickup Date 16 September 2015 From Mumbai To Kolkata Status SHIPMENT DELIVERED Date of Delivery 17 September 2015 Time of Delivery 14:47 Recipient P Banerjee Status and Scans Location Details Date Time * Waybill No : [protected] Dumdum Shipment Delivered 17-Sep-2015 14:47 Dumdum Shipment Out For Delivery 17-Sep-2015 11:45 Dumdum Shipment Arrived 17-Sep-2015 11:01 Dumdum Canvas Bag Arrived At Delivery Loc 17-Sep-2015 10:54 Calcutta Hub Shipment Further Connected 17-Sep-2015 10:23 Calcutta Hub Shipment Arrived At Hub 17-Sep-2015 08:55 Mumbai Hub Shipment Further Connected 17-Sep-2015 06:21 Mumbai Hub Shipment Arrived 17-Sep-2015 02:37 Lpr Hub Shipment Further Connected 17-Sep-2015 01:31 Lpr Hub Shipment Arrived 17-Sep-2015 00:18 Ddb Branch Office Shipment Further Connected 16-Sep-2015 23:00 Ddb Branch Office Shipment Arrived 16-Sep-2015 19:26 * - 24 Hr Format

Blue dart courier team lost my original engineering certificates which was provide by Sound lines agency, Delhi . I am in a state of shock right now. Mrs.KRITIKA SHARMA, Client Relationship Manager, Soundlines HR Consultancy handed over my original engineering degree to Blue dart courier guy but unfortunately they attached two consignment in a single package and send those two consignments packed in a single envelope and delivered to sound lines, Mumbai office. But they receive at Mumbai only single packet consists of only passports without my original engineering degree certificate. Today they confirmed that they lost my engineering degree and apply to get the copy of it from my university. Due to someone's negligence i am suffering a lot. I am requesting to the concerned persons to do the needful on the above mentioned issue. Details of that shipment : AIRWAY BILL NO. RECEIVED (PASSPORTS)- [protected] LOST CONSIGNMENT - [protected]

This is to inform you that my name is Amit kumar Apllied myAXIS bank credit card 1 month back, but till now i hvnt got the card. AXIS bank Already deliver twice but bluedart never send me.and deliver shipment no.is[protected] one guy called me from blue dart name is Rajesh his contact no.is[protected] he told me that i m coming to deliver ur card and he never came, I m not happy with this type of blue dart service.i have got the Reference no.4770877 of my AXIS bank credit card.my contact no. is [protected] and E.id is [protected]@gmail.com.please do the needful as soon as possible. Thanks regards Amit kumar

Sir i am purchage snapdeal side product but blue dart courier any product no home delivery.Sir duneke village is under market commite moga in one year.All the facelity are avilable in this area so this home delivery will be possibale in our home. Order ID: [protected]

I had booked a consignment of 11 articles from patna to Pune on 5th september 2015, and the tracking system shows from 10th september 2015 as Shipment in transit from Bhiwandi HUB. In spite of repeated calls to the customer care and there booking office in Patna, there is no satisfactory reply. They only say that out of 11 articles 4 of them are missing and they are trying to locate the same. I have been requesting them to at least deliver the 7 articles which they have recd. but all request are falling on deaf ears.

Hi, I placed my order thru Amazon Order #[protected] on 1.09.15 and now it's 19.09.15, till date I have not received my courier. While checking with Blue dart customer I am getting proper reply from them. Below are the my details…If you can help. DIGVIJAY A16-302, 3RD FLOOR, SHUKHOBRISTHI SPANDAN SHAPOORJI PALLON JI, PLOT E1/E2, ACTION AREA-III, NEW TOWN KOLKATA, WEST BENGAL 700156 India Courier: BlueDart, Tracking #: [protected] Rgds, [protected]

I m Sreevidhya, I had gifted a parcel. My way bill number is [protected] Deliverd to wrong address to Mr Rao in Mahalakshmi layout some apartment instead of Nandini layout to Mrs Meghana on 16 sep 2015 on 12.13 pm. Check and return to address mentioned on pack. I m calling from three days no action taken. I have already called to customer care but don't receive email on complaint. Regards Sreevidhya [protected]

I placed an order of Motorola mobile phone with Flipkart on 08/09/2015, which was supposed to be delivered by 17/09/2015. But when I didn't got my order then I tracked it online and found that it was on hold with the BlueDart's office in Bina ettawa (MP). Even the website shows that the order no. [protected] reached Bina on 14/09/2015, but they didn't delivered it. When I went their office on 18/09/2015 the person incharge lied to me that the order reached on 17/09/2015. Their irresponsibility delayed my important work.

The consignment was picked up on 07 Sep 2015 and an estimated delivery date was shown as 12 Sep 2015. When I tracked I found the consignment reaching the Kolkata warehouse on 10 Sep 2015. Since then no response - after repeated follow ups, emails I was told everytime that the products would reach me in 48 hours (starting Saturday 12 Sep 2015) and after repeated emails, the last email from Bluedart's end confirmed that the product would reach me by 19 Sep 2015. Now that I just checked the tracker, it is showing that I refused to accept the product and that it is being shipped back to the shipper on their request - when did I refuse? When did it reach me in the first place? Why is it being sent back when that it was supposed to have been at my place on 19th Sep 2015? AWB No - [protected]

To Blue Dart, This is informed to you that my consingment No. is [protected]. but this is not delivered at my home address, when i checked at blue dart office at G-1, Vaishali tower -1, Vaishali Nagar -jaipur, they replay to me that we are unable to find out your address and we can't handover courier at our office. I know there is Mr. Rajendra he has personal issue with me thats why he does not want to delivered the courier