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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
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Blue Dart Express reviews & complaints page 53

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S
sobhanram
from Bhadrak, Odisha
Apr 3, 2022
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Dear Sir,
For your kind information as committed by your agent at bhadrak branch that shipment was delivered at Hyderabad address 02/03/2022 & he charges 1000 rupee for 1.7 Kg parcel in express service
(Tracking No : [protected])
But still shipment not reached at destination. It is very disappointing with your service. And suggest others not to use your services.
Regards
SOBHAN
Blue Dart Express customer support has been notified about the posted complaint.
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    On 29th march i have booked mattress online.. on 31st march i got the call from mr abhiskeh parab delivery boy to deliver the consignment on given address and also guided him. Till date product is not deliver. He has not called me thereafter.. whenever i m calling him he is not answering and texting me either he is busy or cant talk. He has wrongly updated in their portal area is restricted.. I always received all kind of online product in that address and never faced a problem. He not even bothered to call me if he was facing any issue.. instead he keeps on updating wrong information. Today he text me the number of mr peter dias as he mentioned that he was on leqve.. on contacting mr peter dias he said said the same stroy. I want that such people should be highly penalised and also product to deliver on time
    Blue Dart Express customer support has been notified about the posted complaint.
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      A
      Ankur Pathak1
      from Jorhat, Assam
      Apr 2, 2022
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      Ordered the product on 28th march and as per the website the company the product was shipped on ( 30th March ) with hope of getting it before sunday (3rd april )as BLUE DART DHL claims to shipped the product between 4-6days ..but 6th day i.e. 2nd april has gone already . So my sunday(3rd april) plan got cancelled . also, i tried to track my order in bluedart website, however they have written a date there ( 8th april ) which is 11th day of their shipping days !! The point is they claiming false hoped for delivery dates for which we are not had to suffer and sacrifices out precious plans we made for ourselves.
      +2 photos
      Blue Dart Express customer support has been notified about the posted complaint.
      Apr 02, 2022
      Updated by Ankur Pathak1
      waybill no : [protected]
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        AKHIL 123
        Apr 2, 2022
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        On 23 mar 22 I received the message that your consignment is out of delivery, but I didn't received any call on that day. the same thing repeated for next 10 days without a single from the delivery agent. In between I made multiple calls to customer care and told all the details that I didn't received any calls nor I received the item also informed the landmark of the place, everytime they assured me of delivering the parcel on next day. Till date I didn't received the parcel which is very important to me nor any response from bluedart. Its a very lethargic service.
        Way bill no. [protected]
        Blue Dart Express customer support has been notified about the posted complaint.
        May 23, 2022
        Updated by AKHIL 123
        I received a call from bluedart and they were blaming me only. Later i contacted the bank and requested to mail the item through any other mean except bluedart. Item received on time
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          I
          IMRAN
          Mar 31, 2022
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          Address: Plot no. 11, Sukhanand bagechi, siwnachi gate, Near BR Public school

          AWB - [protected]. Today afternoon I got the call from delivery person [protected], and he asked my address confirmation. I given all landmark and he promised to deliver by EOD or max tomorrow morning. But now I am surprising to see the message from Bluedart that its not deliverable because wrong address. Why you are just making fool to the customers and wasting our time. If you guys not able to delivery today thats fine delivery it tomorrow but dont put the wrong comments and status like I have given the wrong address. WORST SERVICE.
          Blue Dart Express customer support has been notified about the posted complaint.
          Apr 01, 2022
          Updated by IMRAN
          No update yet from Bluedart ..What a irresponsible service !!!

          Hi Team,

          Its more more than a week and I am waiting for me parcel. First of all I would like to say your service is becoming worst day by day. Since morning I am trying to contact customer care number, it was never ever reachable and always busy.

          Yesterday morning I got the message that it will be deliver by today, and I also got the call from delivery person from number [protected]. He asked me the landmark, I have given all detail and He confirmed that he will deliver it by EOD or max tomorrow morning. EOD when I checked the status on BLUEDART its showing Landmark missing and location not found.

          How is it possible ??? Its very much known place and hundrad of parcel I am getting on same address, then why you people updated address not found????? On top of that delivery boy already called me and taken the detail then why still not yet delivered ?? When I was trying to call back on the same number then no body answered.. Such a irresponsible behaviour.

          I want the immediate solution for this and justification for wasting my time. Who was the delivery boy and why he called me and after taken the information why it was not deliverred and why he didnt respond back, why customer care always busy????
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            G
            Gowri Shankar Kaki
            Mar 29, 2022
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            HI Sir/Madam,

            My ICICI bank debit card shipment tracking no. Awb# [protected] will be returned due to i'm not available in the mentioned delivery address. Please deliver the above shipment to another address . Kindly find below address for your delivery purpose.

            New Address : DNo : 4-2-1/1, Kranthinagar
            Pedawaltair, Visakhapatnam
            Andhra Pradesh
            Pin code : 530017
            Blue Dart Express customer support has been notified about the posted complaint.
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              A
              Adi29081994
              from Kolkata, West Bengal
              Mar 28, 2022
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              I was supposed to receive my package on Saturday but today is Monday and I am yet to receive it. Both on Saturday and Monday it says consignee unresponsive whereas no calls were made. They don't seem to the understand its a *PRIORITY BANK DOCUMENT*. Waybill no. is [protected].
              Blue Dart Express customer support has been notified about the posted complaint.
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                R
                Rachamallu Sivalatha
                Mar 28, 2022
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                Address: 403, sree Maheswaramma Nilaya (SMN) Apartment, 2nd cross, 7th main, B narayanapura, Mahadevapura, Bengaluru, Karnataka, 560048

                [protected] this is my shipment number, Status is showing that "C'Nee Shifted From The Given Address" whereas i am staying at the given address only.Plz deliver the product as soon as possible to the given address only .
                Blue Dart Express customer support has been notified about the posted complaint.
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                  G
                  Gur Preet Kamboj
                  from Faridkot, Punjab
                  Mar 26, 2022
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                  Address: Patiala,

                  EeMera parcel AWB [protected] jo 25 March 2022 ko patiala branch mai pahonch gea thaa, , mujhe message aya out for delivery ka per mujhe na koi call aya kujh nhi or dopher ko msg aya address not found ka pending daal diya, , fir 26march ko parcel ka fir msg aya to delivery boy ne mujhe call Kiya, sir parcel hai mai adday per khda vha ajao, , ku Bhai jo address dala wahaa kiu nahi aya, , mene fir bhi khaa wait mai call krta hu, , mene apne friend ko bola tu lele mera parcel, to mene delivery boy call krk kahaa wahaa ek shop per dedo wo ladka paise dedega, , us delivery boy ne mera parcel fir bhi pending mai daal diya mujhe call nhi Kiya, , jab muje msg aya toh mene khud call krk kaha bhai tu Dede shop per parcel wo leke rkhlenge, toh delivery boy bola mai Jaa Raha huu, , per usne mera parcel diyaa nahi, , yehi service hai ap logo ki, pehle bhi mera ek parcel aya thaa tab bhi yehi kujh Kiya tha, , jaahaaa ka address hai wahaa nhi dete bus stand per bulaayege, ,
                  Very poor service, ,
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    K
                    Karthikeyan Palaniswamy
                    Mar 26, 2022
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                    Address: #34 Hosa Road near KSRP police camp Electronic city

                    Hi.

                    I have not received my courier this is my tracking number [protected]

                    Kindly call me [protected]/[protected]
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      V
                      Vganaa
                      Mar 26, 2022
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                      The shipment has reached to balanagar Hyderabad on 22/3/33. but till now none of the executive called me and is updating consignee unavailable. but i am very much available at home on all the slots mentioned as unavailable.
                      it was promised by customer care executive when i called that the package would be delivered by yesterday before 6pm. but there are no signs. i fail to understand what is the problem in delivery which is just in 5km radius on the location mentioned.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        A
                        Akshay.007
                        from Udaipur, Rajasthan
                        Mar 25, 2022
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                        I sent a 2 parcels through bluedart fully packed and sealed in a safely manner through blue dart. My customer has complained that the product they received was damaged. I have before and after videos of packaging and the images of box in which it was packaged and sent. I have images of damage. I’d request blue dart to reimburse us the amount for the damages. There has been no response from blue dart till now. I should take this further if my issue is not resolved.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          M
                          Mkjazz
                          Mar 25, 2022
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                          Address: H.no. 715, block b Adarsh Colony, SAS Nagar Mohali punjab, Balongi

                          I want to complaint about the fake services of this blue dart company. My bank sent welcome kit through this platform. When I checked on its website, then they confirm the shipment and said that your order will be delivered on 24 March. When I check again on 24. Then they said order received and will deliver tomorrow. When I checked on 25 then they are showing the order is in transit. When I call them on their official number then each time when the call connect there I receive the autogenerated voice that there is congestion, and the customer is busy. And even for saying this they charged 8 rupees from my Airtel account. Who is this possible, i don't know. They are in reality giving the fake services in our country. The same incident was happened with me in past years also. When my bank send credit card to my address. They never go to the said address. They return the orders by itself. Because the banks and other organization have already paid the fees to them. Every time they are blaming the customers that customers are not found, they have not picked the calls. Or they are not present on the said address. Dear sir, we are verified citizens of India, and after getting our kyc verification complete we are opening our accounts. Then how it is possible that our addres are wrong. By doing this they are challenging our govt. Kyc management system also. Who gave this permission to this company to reject our orders on the basis of what they are saying. Again i am requesting to the leagal department of india to take a strong action against this fake company. I have a AWB number [protected]. And this order is still in transit. And no person came to my house to deliver this order. I want strong legal action against this company. Thanks
                          Regards
                          Mukesh kumar
                          Responsible citizen of India
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Mar 25, 2022
                          Updated by Mkjazz
                          I have just sent this complaint. Then how this will be marked as resolved?
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                            panky9320
                            from Pune, Maharashtra
                            Mar 24, 2022
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                            Address: 177/746, Sant Tukaram Nagar, YCM, Pimpri

                            Waybill Reference No : [protected]
                            The status is showing that the consignee shifted from the given address, where as I am living at the same address. What is the issue? I didn't get a call for any such issue. Why should it change like that without my consent?
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              S
                              Syed Farhaan
                              Mar 24, 2022
                              Resolved
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                              Resolved

                              Address: 24 Saiyedstreet Saiyed Street Juna Diva

                              Hello sir
                              My name is Mohammad Farhan saiyed and I sent a courier through bluedart on 26 th Feb to Delhi farnce embassy..There were all orignal papers in it and now embassy says they didn't get any courier while online it shows it delivered how's that possible.. I need clarification over this and I'm attaching courrier details please check it and reply me ASAP.. I'M so stressed so please help me .My way bill no is [protected]
                              Thank you
                              Mar 28, 2022
                              Complaint marked as Resolved 
                              My issue is resolved thanks for helping 😊
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                J
                                Jisika
                                from Diphu, Assam
                                Mar 23, 2022
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                                I have been waiting for my order it was showing out for shipment delivery but I didn't receive and when I check I saw my address was unlocatable or my landmark was needed although it was totally correct. I've tried to email several times but I didn't receive any response then I've to contact but it was showing busy and declined my call. Such a worst kind of service provided by BLUE DART EXPRESS
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                                  M
                                  Mridul Dogra
                                  Mar 22, 2022
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                                  I have not yet received my parcel and the bluedart people are doing wrong updates that consignee not available without even contacting me ..please help me receive my parcel
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                                    S
                                    Shreya Ranja
                                    from Jaipur, Rajasthan
                                    Mar 22, 2022
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                                    Address: Barkat Nagar Jaipur Rajasthan 302015

                                    I have requested a courier service for my parcel.I placed a book and pay method through blue dart.it request me to pay now, then I clicked on pay and then it give me option o[censored]PI payment method and I paid.it then told me that I'll recieve a payment confirmation mail on my registered email and I have to just show it to pickup boy and give him the parcel with address written on it.I asked pickup boy about it and he told me that blue dart don't accept online payment service.it only pickup courier and took cash pay for it.then I showed him mail and ss of my payment details.he told me to file complaint of blue dart service
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      A
                                      Ashish Ramniwas
                                      Mar 22, 2022
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                                      I have recently ordered something my bluedart way no is [[protected], [protected]], it says consignee's address incomplete/incorrect. I have ordered on given location hundred of times. At least gave us delivery partner location we can communicate.
                                      Given location was with pin, street building, landmark. Help me resolve this issue. I really need the product i ordered.
                                      +2 photos
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                                        Gourab Fouzder
                                        from Dhubri, Assam
                                        Mar 21, 2022
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                                        Blue dart express Waybill no. [protected]

                                        The courier service hasn't delivered the parcel to my address as it is "Out of Delivery Area" mentioned in their tracking status. But they didn't return the parcel to the sender whether they delivered at the Dhubri HDFC Bank as mentioned in their tracking status (not to me) without contacting me.

                                        Please arrange for the return of the parcel to the sender if it is "out of delivery area" of courier service at the earliest. It's very urgent. Thank you.
                                        +1 photos
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