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Blue Dart Express Complaints & Reviews

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Updated: Jun 5, 2026
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Blue Dart Express reviews & complaints page 54

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I
IMRAN
Mar 31, 2022
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Address: Plot no. 11, Sukhanand bagechi, siwnachi gate, Near BR Public school

AWB - [protected]. Today afternoon I got the call from delivery person [protected], and he asked my address confirmation. I given all landmark and he promised to deliver by EOD or max tomorrow morning. But now I am surprising to see the message from Bluedart that its not deliverable because wrong address. Why you are just making fool to the customers and wasting our time. If you guys not able to delivery today thats fine delivery it tomorrow but dont put the wrong comments and status like I have given the wrong address. WORST SERVICE.
Blue Dart Express customer support has been notified about the posted complaint.
Apr 01, 2022
Updated by IMRAN
No update yet from Bluedart ..What a irresponsible service !!!

Hi Team,

Its more more than a week and I am waiting for me parcel. First of all I would like to say your service is becoming worst day by day. Since morning I am trying to contact customer care number, it was never ever reachable and always busy.

Yesterday morning I got the message that it will be deliver by today, and I also got the call from delivery person from number [protected]. He asked me the landmark, I have given all detail and He confirmed that he will deliver it by EOD or max tomorrow morning. EOD when I checked the status on BLUEDART its showing Landmark missing and location not found.

How is it possible ??? Its very much known place and hundrad of parcel I am getting on same address, then why you people updated address not found????? On top of that delivery boy already called me and taken the detail then why still not yet delivered ?? When I was trying to call back on the same number then no body answered.. Such a irresponsible behaviour.

I want the immediate solution for this and justification for wasting my time. Who was the delivery boy and why he called me and after taken the information why it was not deliverred and why he didnt respond back, why customer care always busy????
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    Gowri Shankar Kaki
    Mar 29, 2022
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    HI Sir/Madam,

    My ICICI bank debit card shipment tracking no. Awb# [protected] will be returned due to i'm not available in the mentioned delivery address. Please deliver the above shipment to another address . Kindly find below address for your delivery purpose.

    New Address : DNo : 4-2-1/1, Kranthinagar
    Pedawaltair, Visakhapatnam
    Andhra Pradesh
    Pin code : 530017
    Blue Dart Express customer support has been notified about the posted complaint.
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      A
      Adi29081994
      from Kolkata, West Bengal
      Mar 28, 2022
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      I was supposed to receive my package on Saturday but today is Monday and I am yet to receive it. Both on Saturday and Monday it says consignee unresponsive whereas no calls were made. They don't seem to the understand its a *PRIORITY BANK DOCUMENT*. Waybill no. is [protected].
      Blue Dart Express customer support has been notified about the posted complaint.
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        R
        Rachamallu Sivalatha
        Mar 28, 2022
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        Address: 403, sree Maheswaramma Nilaya (SMN) Apartment, 2nd cross, 7th main, B narayanapura, Mahadevapura, Bengaluru, Karnataka, 560048

        [protected] this is my shipment number, Status is showing that "C'Nee Shifted From The Given Address" whereas i am staying at the given address only.Plz deliver the product as soon as possible to the given address only .
        Blue Dart Express customer support has been notified about the posted complaint.
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          G
          Gur Preet Kamboj
          from Faridkot, Punjab
          Mar 26, 2022
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          Address: Patiala,

          EeMera parcel AWB [protected] jo 25 March 2022 ko patiala branch mai pahonch gea thaa, , mujhe message aya out for delivery ka per mujhe na koi call aya kujh nhi or dopher ko msg aya address not found ka pending daal diya, , fir 26march ko parcel ka fir msg aya to delivery boy ne mujhe call Kiya, sir parcel hai mai adday per khda vha ajao, , ku Bhai jo address dala wahaa kiu nahi aya, , mene fir bhi khaa wait mai call krta hu, , mene apne friend ko bola tu lele mera parcel, to mene delivery boy call krk kahaa wahaa ek shop per dedo wo ladka paise dedega, , us delivery boy ne mera parcel fir bhi pending mai daal diya mujhe call nhi Kiya, , jab muje msg aya toh mene khud call krk kaha bhai tu Dede shop per parcel wo leke rkhlenge, toh delivery boy bola mai Jaa Raha huu, , per usne mera parcel diyaa nahi, , yehi service hai ap logo ki, pehle bhi mera ek parcel aya thaa tab bhi yehi kujh Kiya tha, , jaahaaa ka address hai wahaa nhi dete bus stand per bulaayege, ,
          Very poor service, ,
          Blue Dart Express customer support has been notified about the posted complaint.
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            K
            Karthikeyan Palaniswamy
            Mar 26, 2022
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            Address: #34 Hosa Road near KSRP police camp Electronic city

            Hi.

            I have not received my courier this is my tracking number [protected]

            Kindly call me [protected]/[protected]
            Blue Dart Express customer support has been notified about the posted complaint.
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              V
              Vganaa
              Mar 26, 2022
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              The shipment has reached to balanagar Hyderabad on 22/3/33. but till now none of the executive called me and is updating consignee unavailable. but i am very much available at home on all the slots mentioned as unavailable.
              it was promised by customer care executive when i called that the package would be delivered by yesterday before 6pm. but there are no signs. i fail to understand what is the problem in delivery which is just in 5km radius on the location mentioned.
              Blue Dart Express customer support has been notified about the posted complaint.
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                A
                Akshay.007
                from Udaipur, Rajasthan
                Mar 25, 2022
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                I sent a 2 parcels through bluedart fully packed and sealed in a safely manner through blue dart. My customer has complained that the product they received was damaged. I have before and after videos of packaging and the images of box in which it was packaged and sent. I have images of damage. I’d request blue dart to reimburse us the amount for the damages. There has been no response from blue dart till now. I should take this further if my issue is not resolved.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  M
                  Mkjazz
                  Mar 25, 2022
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                  Address: H.no. 715, block b Adarsh Colony, SAS Nagar Mohali punjab, Balongi

                  I want to complaint about the fake services of this blue dart company. My bank sent welcome kit through this platform. When I checked on its website, then they confirm the shipment and said that your order will be delivered on 24 March. When I check again on 24. Then they said order received and will deliver tomorrow. When I checked on 25 then they are showing the order is in transit. When I call them on their official number then each time when the call connect there I receive the autogenerated voice that there is congestion, and the customer is busy. And even for saying this they charged 8 rupees from my Airtel account. Who is this possible, i don't know. They are in reality giving the fake services in our country. The same incident was happened with me in past years also. When my bank send credit card to my address. They never go to the said address. They return the orders by itself. Because the banks and other organization have already paid the fees to them. Every time they are blaming the customers that customers are not found, they have not picked the calls. Or they are not present on the said address. Dear sir, we are verified citizens of India, and after getting our kyc verification complete we are opening our accounts. Then how it is possible that our addres are wrong. By doing this they are challenging our govt. Kyc management system also. Who gave this permission to this company to reject our orders on the basis of what they are saying. Again i am requesting to the leagal department of india to take a strong action against this fake company. I have a AWB number [protected]. And this order is still in transit. And no person came to my house to deliver this order. I want strong legal action against this company. Thanks
                  Regards
                  Mukesh kumar
                  Responsible citizen of India
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Mar 25, 2022
                  Updated by Mkjazz
                  I have just sent this complaint. Then how this will be marked as resolved?
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                    P
                    panky9320
                    from Pune, Maharashtra
                    Mar 24, 2022
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                    Address: 177/746, Sant Tukaram Nagar, YCM, Pimpri

                    Waybill Reference No : [protected]
                    The status is showing that the consignee shifted from the given address, where as I am living at the same address. What is the issue? I didn't get a call for any such issue. Why should it change like that without my consent?
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      S
                      Syed Farhaan
                      Mar 24, 2022
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                      Resolved

                      Address: 24 Saiyedstreet Saiyed Street Juna Diva

                      Hello sir
                      My name is Mohammad Farhan saiyed and I sent a courier through bluedart on 26 th Feb to Delhi farnce embassy..There were all orignal papers in it and now embassy says they didn't get any courier while online it shows it delivered how's that possible.. I need clarification over this and I'm attaching courrier details please check it and reply me ASAP.. I'M so stressed so please help me .My way bill no is [protected]
                      Thank you
                      Mar 28, 2022
                      Complaint marked as Resolved 
                      My issue is resolved thanks for helping 😊
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        J
                        Jisika
                        from Diphu, Assam
                        Mar 23, 2022
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                        I have been waiting for my order it was showing out for shipment delivery but I didn't receive and when I check I saw my address was unlocatable or my landmark was needed although it was totally correct. I've tried to email several times but I didn't receive any response then I've to contact but it was showing busy and declined my call. Such a worst kind of service provided by BLUE DART EXPRESS
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          M
                          Mridul Dogra
                          Mar 22, 2022
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                          I have not yet received my parcel and the bluedart people are doing wrong updates that consignee not available without even contacting me ..please help me receive my parcel
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            S
                            Shreya Ranja
                            from Jaipur, Rajasthan
                            Mar 22, 2022
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                            Address: Barkat Nagar Jaipur Rajasthan 302015

                            I have requested a courier service for my parcel.I placed a book and pay method through blue dart.it request me to pay now, then I clicked on pay and then it give me option o[censored]PI payment method and I paid.it then told me that I'll recieve a payment confirmation mail on my registered email and I have to just show it to pickup boy and give him the parcel with address written on it.I asked pickup boy about it and he told me that blue dart don't accept online payment service.it only pickup courier and took cash pay for it.then I showed him mail and ss of my payment details.he told me to file complaint of blue dart service
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              A
                              Ashish Ramniwas
                              Mar 22, 2022
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                              I have recently ordered something my bluedart way no is [[protected], [protected]], it says consignee's address incomplete/incorrect. I have ordered on given location hundred of times. At least gave us delivery partner location we can communicate.
                              Given location was with pin, street building, landmark. Help me resolve this issue. I really need the product i ordered.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                Gourab Fouzder
                                from Dhubri, Assam
                                Mar 21, 2022
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                                Blue dart express Waybill no. [protected]

                                The courier service hasn't delivered the parcel to my address as it is "Out of Delivery Area" mentioned in their tracking status. But they didn't return the parcel to the sender whether they delivered at the Dhubri HDFC Bank as mentioned in their tracking status (not to me) without contacting me.

                                Please arrange for the return of the parcel to the sender if it is "out of delivery area" of courier service at the earliest. It's very urgent. Thank you.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  K
                                  kaushal subba
                                  Mar 21, 2022
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                                  I received two order from Adidas through bluedart on 12 January 2022. At first i tried to pay Rs.2799 through paytm but the transaction didn't go through at that time so i had to pay with cash. After 30 min i received a message from my bank that Rs.2799 was debited from my account. So i called the delivery boy and he told me to reach customer service. At first i reached Adidas customer service and they were very quick to get back to me. I tried to reach Bluedart customer service but everytime i tried to call them it says busy. It has been more than two months and i have not received a refund from the company.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    S
                                    from Gorakhpur, Uttar Pradesh
                                    Mar 20, 2022
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                                    I have paid 5614 rs money at blue dart shipment at 19 feb 2022 my way bill number is [protected] and it showed it delivered and I confirmed regarding same and it was fine but at 19 march 2022 again 5614 rs got deducted from my account, Why this amount has been deducted, So I need my 5614 rs and also without my card how my money deducted this also I need to know
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                                      Bonyy
                                      from Bangalore, Andhra Pradesh
                                      Mar 19, 2022
                                      Resolved
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                                      Resolved

                                      Address: Bangalore

                                      I was suposed to receive a product via bluedart which i ordered from van heusen and in the shipment status says it is delivered, the delivery person did not contacted me if he had any doubt on delivery address i had given my number also, in the evening i received a msg saying he failed to deliver the product so reattempt will be made and after 1 hour i got a msg saying the product is delivered, but i did not receive it, please do something on this, please!! And i am ready to collect it from where ever you say

                                      my product shipment no:[protected] and
                                      [protected]

                                      please help me out!
                                      Mar 20, 2022
                                      Complaint marked as Resolved 
                                      the delivery boy had delived it to my neighbour, sorry for the inconveniance caused by me, very sorry
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        Hanumanth M
                                        from Hyderabad, Telangana
                                        Mar 19, 2022
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                                        Blue Dart delivery team never call for address clarification and in tracking status they simply keep address is incomplete. This is the second time hapening with me. All other courier service have no problem with our address or they will amke calls for address.
                                        Blue Dart Express customer support has been notified about the posted complaint.
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