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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
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Blue Dart Express reviews & complaints page 58

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T
truptiW12
Jan 28, 2022
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Address: Pune

I have been tracking my shipment from 21st Jan, when it was supposed to be delivered, instead I got a call saying that the delivery cannot be made on the mentioned location.
If the Pin Code doesn't fall under their location why the Shipment was taken in the first place.
Second thing the delivery boy was very rude, he said to pickup at unknown location from unknown hands.
He also did some internal setting to convey it to me that this doesn't fall under bluedarts location for delivery.
He said for one item I cannot deliver to this address.
Though I have received my passport and other items from other delivery services in that area.
The delivery boy was bossing to ask the bank to pick up the document in case if I was not able to pickup, I dont understand the logic here.

So in short they are not delivering neither returning the shipment.
This is local in Pune area, Near Talegaon, 410507 which falls under blue darts pin code.

The bluedart customer care, one day they said its deliverable to this location and other day they deny it.
I have logged several complaints through email and phone all are going unnoticed.

This was a very important document and I dont know what am I supposed to Do.
Blue Dart Express customer support has been notified about the posted complaint.
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    A
    Abhiii_gupta
    from Gorakhpur, Uttar Pradesh
    Jan 28, 2022
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    Address: Manglam tower gholghar gorakhpur

    Dear sir the courier boy not delever the headphone in my home and no any call for me. wrongly he say consignee address unlocable landmark needed .I am calling manglam tower golghar gorakhpur courier branch but not pick up my phone. kindly request you to resend my headphone.if any problem call me [protected] .[protected]
    Blue Dart Express customer support has been notified about the posted complaint.
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      T
      TSHIRT AND Jeesey
      Jan 28, 2022
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      Website: Bluedart.com

      My product of 10000 got picked up, but in tracking it's showing pickup cancelled, they stole my item
      Blue Dart Express customer support has been notified about the posted complaint.
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        S
        Sangeetha purohit
        Jan 27, 2022
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        I was about to receive my delivery today the shipment was to be delivered by today itself and without any call on my register number they update the status as out of station kindly take the strict actions on the delivery man as I haven’t got call from him how can he update as consignee out of station. Not satisfied with the status update.kindly resolve it
        Blue Dart Express customer support has been notified about the posted complaint.
        Jan 27, 2022
        Updated by Sangeetha purohit
        I want my product to be delivered on time which was not done and wrong update in status was given by delivery man as out of station without even calling on my phone number how could he himsel[censored]pdate wrong status .kindly take strict action and help me get my product on Time.
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          D
          DhivyalakshmiMani
          Jan 27, 2022
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          Address: Blue dart express, Gobichettipalayam

          I have a consignment that supposed to be delivered on 24th of Jan but unfortunately due to medical emergency I have rescheduled it to be delivered today for which I have also gotten the confirmation text from bluedart that the consignment will be delivered today. When I try to reach out the courier guy who contact me on 24th Jan in order to check whether the consignment will be delivered today, he was so rude and disrespectful in his response which I really don't expect from one of the trustworthy delivery partners like you. As I questioned him that I have already rescheduled the delivery online to today, the reply from him was so arrogant which was extremely surprising and unacceptable. He responded me saying " if you rescheduled online then ask the online guy to deliver you... I can't deliver..." which is unethical. He was literally shouting at me like I'm his servent and abruptly disconnecting my call. I would like to have the consignment to be delivered today before the end of the day. I also attach the confirmation text from bluedart in this mail for your reference.
          Blue Dart Express customer support has been notified about the posted complaint.
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            K
            Krishnanandgecskp
            Jan 27, 2022
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            Address: Ottapalam, Kerala

            My credit card shipment awb - [protected] has reached Ottapalam on 24th January 2022 morning. My address is around 3km from their office. But they are not taking any actions to deliver the package to my home.
            No communication was done from their end on the delay.

            Called a couple of times to customer service but no useful action taken
            Blue Dart Express customer support has been notified about the posted complaint.
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              A
              Aryan R
              from Noida, Uttar Pradesh
              Jan 27, 2022
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              Resolved

              My expected delivery date is 21 january and today is 27 curior yet not delivered CUSTOMER care fooling me and nobody can provide help i will put penalty on Blue dart company for this ### service my waybill number is [protected]
              Please deliver my curior Today at any cost
              Jan 28, 2022
              Complaint marked as Resolved 
              Now product is out for delivery
              Blue Dart Express customer support has been notified about the posted complaint.
              Jan 27, 2022
              Updated by Aryan R
              Not yet resolved
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                E
                Esakki Inbaraja
                from Chennai, Tamil Nadu
                Jan 26, 2022
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                My awb no: [protected]

                Most bad experience...

                As per schedule, my credit card should be delivered yesterday itself, they did not come to my home, not even make a single call to me, but they blamed me as "Consignee Not Available". Does this make any sense? Or are they playing us fools. Lying everytime and most of the time not responding.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  V
                  Vrishabh Mahajan
                  Jan 25, 2022
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                  Address: BLUE DART EXPRESS LTD HOTEL AVION, OPP. DOMESTIC 1A TERMINAL, NEHRU ROAD, VILE PARLE (EAST).
                  Website: www.bluedart.com/web/guest

                  Tracking Status for the Courier is showing "C'Nee Shifted From The Given Address".
                  I'm the recepient and I can tell that the address mentioned on the parcel is my work address (A Manufacturing Ind.) which is located near almost 4-5 Landmarks at the same time.
                  This is completely a matter of negligence from the Courier Express that they're not able handle so many customer complaints resulting in very poor service.

                  P.S.: I tried every single contact including the toll free no. & it doesn't help in finding even a solution let aside finding the courier itself.
                  +1 photos
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                    K
                    kshitij gupta
                    from Pune, Maharashtra
                    Jan 24, 2022
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                    AWB no. [protected]. Product was scheduled to deliver on 21/01/2022 but I got a message late in the evening at 7 PM that it was not delivered due to address related issue. I contacted your customer care on Saturday moriing to reclarify my address but sae process repeated on Saturday and Sunday.

                    On MOnday Morning i contatcted your customer care again as there is customer service on Sunday. But your customer service is highly pathetic.

                    You dont provide the contatct details of your delivery executive unlike other delivery service and your customer service is pathetic.
                    Highly pathetic service and no regards for customer.
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Jan 25, 2022
                    Updated by kshitij gupta
                    NO action taken and pathetic customer support...one of the worst customer service.
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                      H
                      Harshitta
                      from Jabalpur, Madhya Pradesh
                      Jan 24, 2022
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                      I ordered some stuff from zara and the estimated delivery was 19 jan 2022 which was delayed. Later on even without receiving any call it was updated as delivery address unlocatable.
                      Waybill no. [protected]
                      +2 photos
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                        V
                        vivekramcg
                        from bengaluru, Karnataka
                        Jan 23, 2022
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                        Website: bluedart.com

                        Courier that i was supposed to receive from bank (check book) was delivered to wrong person without even contacting me or notifying me even though they had my contact information. its not not some grocery or other products. while delivering such important products they should take some responsibility any make sure that it is delivered to right person.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          তাপস মুনমুন দুয়ারী
                          Jan 21, 2022
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                          Address: Dakshin Jhapardah Domjur,Tiffin Corner,DOMJUR,West Bengal, India

                          1

                          return delivery
                          order date 16 /01/2022
                          Invoice no NP/7452558
                          Flexvest=Rate 899.00
                          Name TAPAS DUARY
                          DAKSHIN JHAPARDA, DOMJUR, HOWRAH, 711405
                          Mob. No.= [protected]
                          +1 photos
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                            V
                            Vaishnavi as
                            Jan 20, 2022
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                            Hi Team,

                            Below waybill no shipment dispatched from Mumbai to Chennai on 12th Jan and it reached the final destination(Redhills) on 15th Jan.

                            Waybill No: [protected]
                            It's been more than 5 days(today's date is 20th Jan), the order is not yet out for delivery.

                            Kindly process this order and let me know when I would receive this order.
                            +1 photos
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Bluedart is not attempting any deliveries and just updating in their system that no such consignee is living in the address even though I regularly following up with the customer service. Didn’t receive any call from the delivery person if it’s hard for him to find out the address. But didn’t even once. Such a worst experience and service by Bluedart.

                            Delivery not yet received - Comment #3947172 - Image #0
                            Delivery not yet received - Comment #3947172 - Image #1
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                              B
                              Bethelipa
                              from Coimbatore, Tamil Nadu
                              Jan 20, 2022
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                              Lost My Shipment

                              I had shipped a carpet through Blue Dart on the 23rd December 2021. It was an amazon self-return shipment. I received a notification on the 30th of December that my shipment had been received.

                              When I contacted the vendor with the confirmation they told me that they had not received my shipment. I even shared with them the name of the person who signed for the package and they told me no such person works there.
                              br...
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                              Bhavik Raghuvanshi
                              Jan 19, 2022
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                              Credit card shipping address change

                              My shipment id is [protected], I need to change the delivery address. Because i relocated from that delivery address. But i need that package. I cant able to come there and picked it up. Please help me out to send the package on below address, since the package is ready for delievery. Please take it as high priority and reschedule this to below address. Thanks in advance,

                              Mantra insignia mundwa 411036
                              Flat no 1205 wing...
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                              Simranmaan
                              from Navi Mumbai, Maharashtra
                              Jan 18, 2022
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                              Pickup canceled without attempt

                              Website: bluedart.com

                              The worst service ever !!
                              Worst company to rely on !!!
                              Through VFS I was asked to book a pickup for my passport submission which I did on 11th Jan and since then I am eagerly waiting like a child for the pick up. Even after a week when no one turned up I thought of checking the status on bluedart and surprisingly it says I canceled it !!! Nonsense !!!
                              I was all time available at home waiting for the person to pick my...
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                              K
                              kgulshan
                              Jan 18, 2022
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                              AWB -[protected] courier is not delivered to me and returned back without intimating me. without contacting me. Please return it back to me. No one contacted me .why it is returned back.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                A
                                adityapr.sahu
                                Jan 18, 2022
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                                Address: MSP ROYAL RESIDNECY PHASE02,KITHAGANUR,KRPURAM,BANGALORE,560036

                                This is Aditya here. AWB :[protected]
                                PFA-The Status is showing as Delivered but still it's not delivered to me.
                                I've even tried to connect through Phone service. It always says Busy.
                                I've mail to [protected]@bluedart.com but they won't responds to my mail.
                                It's important document, Please let me know, where my Blue Dart courier is?

                                Regards,
                                Aditya
                                +1 photos
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                                  U
                                  Udai025
                                  from Namakkal, Tamil Nadu
                                  Jan 18, 2022
                                  Resolved
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                                  Resolved

                                  I have ordered a product from Paytm. Expected to be delivered by 19.01.22. but i got a notification that your product is going to deliver by today that is 18.01.22. but without even making a call they updated as address incorrect in the delivery status. How can you guy's be irresponsible like this. Not even a single call made to my number.
                                  Atleast provide some delivery executive number like other food delivery applications do. kindly resolve this issue. And revert me when iam going to get my package. Very worst delivery agency
                                  +1 photos
                                  Jan 19, 2022
                                  Complaint marked as Resolved 
                                  Blue Dart Express customer support has been notified about the posted complaint.
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