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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Mar 17, 2026
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 59

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K
kshitij gupta
from Pune, Maharashtra
Jan 24, 2022
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AWB no. [protected]. Product was scheduled to deliver on 21/01/2022 but I got a message late in the evening at 7 PM that it was not delivered due to address related issue. I contacted your customer care on Saturday moriing to reclarify my address but sae process repeated on Saturday and Sunday.

On MOnday Morning i contatcted your customer care again as there is customer service on Sunday. But your customer service is highly pathetic.

You dont provide the contatct details of your delivery executive unlike other delivery service and your customer service is pathetic.
Highly pathetic service and no regards for customer.
Blue Dart Express customer support has been notified about the posted complaint.
Jan 25, 2022
Updated by kshitij gupta NO action taken and pathetic customer support...one of the worst customer service.
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    H
    Harshitta
    from Jabalpur, Madhya Pradesh
    Jan 24, 2022
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    I ordered some stuff from zara and the estimated delivery was 19 jan 2022 which was delayed. Later on even without receiving any call it was updated as delivery address unlocatable.
    Waybill no. [protected]
    Blue Dart Express customer support has been notified about the posted complaint.
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      V
      vivekramcg
      from bengaluru, Karnataka
      Jan 23, 2022
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      Website: bluedart.com

      Courier that i was supposed to receive from bank (check book) was delivered to wrong person without even contacting me or notifying me even though they had my contact information. its not not some grocery or other products. while delivering such important products they should take some responsibility any make sure that it is delivered to right person.
      Blue Dart Express customer support has been notified about the posted complaint.
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        ত
        তাপস মুনমুন দুয়ারী
        Jan 21, 2022
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        Address: Dakshin Jhapardah Domjur,Tiffin Corner,DOMJUR,West Bengal, India

        1

        return delivery
        order date 16 /01/2022
        Invoice no NP/7452558
        Flexvest=Rate 899.00
        Name TAPAS DUARY
        DAKSHIN JHAPARDA, DOMJUR, HOWRAH, 711405
        Mob. No.= [protected]
        Blue Dart Express customer support has been notified about the posted complaint.
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          V
          Vaishnavi as
          Jan 20, 2022
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          Hi Team,

          Below waybill no shipment dispatched from Mumbai to Chennai on 12th Jan and it reached the final destination(Redhills) on 15th Jan.

          Waybill No: [protected]
          It's been more than 5 days(today's date is 20th Jan), the order is not yet out for delivery.

          Kindly process this order and let me know when I would receive this order.
          Blue Dart Express customer support has been notified about the posted complaint.
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          Bluedart is not attempting any deliveries and just updating in their system that no such consignee is living in the address even though I regularly following up with the customer service. Didn’t receive any call from the delivery person if it’s hard for him to find out the address. But didn’t even once. Such a worst experience and service by Bluedart.
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            B
            Bethelipa
            from Coimbatore, Tamil Nadu
            Jan 20, 2022
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            Lost My Shipment

            I had shipped a carpet through Blue Dart on the 23rd December 2021. It was an amazon self-return shipment. I received a notification on the 30th of December that my shipment had been received.

            When I contacted the vendor with the confirmation they told me that they had not received my shipment. I even shared with them the name of the person who signed for the package and they told me no such person works there.
            br...
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            B
            Bhavik Raghuvanshi
            Jan 19, 2022
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            Credit card shipping address change

            My shipment id is [protected], I need to change the delivery address. Because i relocated from that delivery address. But i need that package. I cant able to come there and picked it up. Please help me out to send the package on below address, since the package is ready for delievery. Please take it as high priority and reschedule this to below address. Thanks in advance,

            Mantra insignia mundwa 411036
            Flat no 1205 wing...
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            S
            Simranmaan
            from Navi Mumbai, Maharashtra
            Jan 18, 2022
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            Pickup canceled without attempt

            Website: bluedart.com

            The worst service ever !!
            Worst company to rely on !!!
            Through VFS I was asked to book a pickup for my passport submission which I did on 11th Jan and since then I am eagerly waiting like a child for the pick up. Even after a week when no one turned up I thought of checking the status on bluedart and surprisingly it says I canceled it !!! Nonsense !!!
            I was all time available at home waiting for the person to pick my...
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            K
            kgulshan
            Jan 18, 2022
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            AWB -[protected] courier is not delivered to me and returned back without intimating me. without contacting me. Please return it back to me. No one contacted me .why it is returned back.
            Blue Dart Express customer support has been notified about the posted complaint.
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              A
              adityapr.sahu
              Jan 18, 2022
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              Address: MSP ROYAL RESIDNECY PHASE02,KITHAGANUR,KRPURAM,BANGALORE,560036

              This is Aditya here. AWB :[protected]
              PFA-The Status is showing as Delivered but still it's not delivered to me.
              I've even tried to connect through Phone service. It always says Busy.
              I've mail to [protected]@bluedart.com but they won't responds to my mail.
              It's important document, Please let me know, where my Blue Dart courier is?

              Regards,
              Aditya
              Blue Dart Express customer support has been notified about the posted complaint.
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                U
                Udai025
                from Namakkal, Tamil Nadu
                Jan 18, 2022
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                Resolved

                I have ordered a product from Paytm. Expected to be delivered by 19.01.22. but i got a notification that your product is going to deliver by today that is 18.01.22. but without even making a call they updated as address incorrect in the delivery status. How can you guy's be irresponsible like this. Not even a single call made to my number.
                Atleast provide some delivery executive number like other food delivery applications do. kindly resolve this issue. And revert me when iam going to get my package. Very worst delivery agency
                Jan 19, 2022
                Complaint marked as Resolved 
                Blue Dart Express customer support has been notified about the posted complaint.
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                  N
                  Nadia1916
                  Jan 18, 2022
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                  AWB [protected]

                  I made payment for the order (₹2999) through UPID to Bluedart. The delivery executive rejected the payment since it was not made through the link provided, but directly to the Bluedart account and he said that the payment would be refunded within 1 day. Request you to please refund by today
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    S
                    saket barak
                    Jan 18, 2022
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                    Address: House 160 sector 4 rohtak Haryana

                    My track number is [protected] It shows delay.wen I will get my order?
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      P
                      Prasanna_J
                      Jan 17, 2022
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                      I got message that my important parcel with AWB#[protected] is delivered on 14 January 2022. But I have not received it.

                      When I tracked on blue dart website, it shows that it's delivered to another city and not to my address.

                      Please take immediate necessary actions to bring it to me
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        R
                        Raasan
                        Jan 17, 2022
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                        The waybill no: [protected] has not been delivered to me so far. I has been 5 days already. The customer agent didn't called me so far. I contacted customer care multiple times. No use. Can you please deliver the my shipment asap?.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          S
                          Suvigya Sharma
                          Jan 17, 2022
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                          Address: Jammu

                          Poor delivery from blue dart. They don't pick up calls. They are tracking order status is always wrong. Xiaomi India please never use blue dart to deliver your products
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            S
                            Soniya Tomar
                            Jan 16, 2022
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                            Address: Chhaproli chungi, Near idgah k samne

                            Please refund my product because this is damaged product my contact numbr [protected] my product numbr [protected]
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              S
                              Shwetambari Waghmare
                              Jan 15, 2022
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                              Address: hi-line park, bld-b, flat no-103, ramwadi, Pune-411014

                              Hi my courier number is [protected] still I didn't receive it from 12 Jan 2022 I'm rescheduling it every day and it gets cancelled.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                A
                                Anamika vairagi
                                Jan 14, 2022
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                                Address: 32,Shree Nath Colony, Debari , Udaipur

                                Waybill no. [protected] yet not delivered... the expected delivery date was on 8th Jan. 2022, If not delivered in next 1 day, i'll sue u in consumer court because the excuse for not delivering our product is not justified...
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  A
                                  Aimbridge Education
                                  Jan 14, 2022
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                                  Waiting since 1 hour to Courier at Calicut Pantheerankavu

                                  Nobody to receive my critical courier at Kozhikode Pantheerankavu branch,
                                  Im a regular customer
                                  Waiting since one hour in reception...
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