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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
Complaints 10584
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943
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 66

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Y
yogendrasinh waghela
from Limbdi, Gujarat
Nov 16, 2021
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Address: E4 GEB colony near jamuna hotel Limbdi pin.363421

Your blue dart service very poor today morning your customer care executive telephonice talk my shipment dilevery today but your dilevery boy not dilevery attempt all cctv footage અવાઇલાબલે way bill number.[protected].
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    C
    Compliance Consulting
    Nov 16, 2021
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    I am waiting for the shipment since morning and the Sholinganallur blue dart has shamelessly lied that the consignee is not available ..this is a real case of fraud..worst behaviour from blue dart which was not expected
    Blue Dart Express customer support has been notified about the posted complaint.
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      A
      Avinash_123456
      Nov 16, 2021
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      Hi there,
      [protected]: this is my docket number.Last two days I am receiving a sms for out of delivery. But late in night your representative gives me a misscall for few seconds and when I call back he/she disconnect the call. Later I receive an sms saying delivery attempt failed. If you guys don't want to deliver properly why do you have this service. Attaching the call details of your delivery person. Let me know if you need more details else kindly sort out the issue.
      Plz stop making fool o[censored]s.
      +1 photos
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        N
        Nataraj Balakrishnan
        from Chennai, Tamil Nadu
        Nov 16, 2021
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        Shipment Redirected On Same Awb

        Hi,

        My waybill number is [protected] and it reached Chennai on Nov 13, 2021. Today it is November 16 and yet to reach my address. It goes to a hub near my house and returns back to the main hub everytime.

        When I see their tracking wrong pincode and they have returned it to the hub.

        This is not the first time I am seeing "Shipment Redirected On Same Awb" and they take two more days to deliver.br...
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        S
        sourabh gera
        Nov 16, 2021
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        Resolved

        Delivery boy called me for address confirmation on 4 days back to delivered my HDFC welcome Kit, after that we continuously tried to call him but he denied my every call .

        AWB is [protected]

        please reply on my email id [protected]@gmail.Com
        Nov 19, 2021
        Complaint marked as Resolved 
        There is not response from your side & you noted that this complaint is resolved!!! how??
        Blue Dart Express customer support has been notified about the posted complaint.
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        you ticked that this complaint is resolved, even no email recd from your side, i have not received any response
        Reply
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          V
          vinesh panicker
          Nov 16, 2021
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          Kindly update me about my shipment which is suppose to be delivered on 16th of November.
          Way bill no. [protected]
          Revert Asap
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            A
            AmtulNajeeb
            from Hyderabad, Andhra Pradesh
            Nov 16, 2021
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            Sir/madam
            I here by raise my complaint aftr facing same problem for 3-4 times…!!!

            Courrier boy is not contacting me and for 3-4 iam recieving a mssg saying we couldn’t reach you we couldn’t reach you and they are sending the product back …!!!

            And they were my prepaid orders…!!!

            Please please try to fix this attitude of your employees…!!!

            Being it a prepaid order wenever they contct me saying we will deliver today i need to drop all my plans and simply sit at home waiting for the parcel

            And this problem i faced for 3-4 times in same month…!!!

            Please fix this problem
            Blue Dart Express customer support has been notified about the posted complaint.
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              S
              Sanavdeep
              Nov 15, 2021
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              Dear sir the courier boy not delever the doc in my home and no any call for me. wrongly he say consignee address unlocable landmark needed .I am calling bt road courier branch but not pick up my phone. kindly request you to resend my doc.if any problem call me
              Blue Dart Express customer support has been notified about the posted complaint.
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                B
                Basudeb Singha
                Nov 15, 2021
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                Dear Sir/Madam,
                I would like to inform you that way Bill no [protected] still didn't receive . All my other items delivered no problem address but above way Bill no tracking shows address not found.
                My address is
                Basudeb Singha
                144/A/17 Haran Banerjee Lane
                P.O- Konnagar
                Dist- Hooghly
                Pin -712235
                West Bengal
                Near Master Agrani Club
                Phone [protected]
                Blue Dart Express customer support has been notified about the posted complaint.
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                  J
                  Jayakrishnan175
                  from Coimbatore, Tamil Nadu
                  Nov 14, 2021
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                  Address: coimbatore

                  I am facing the same issue. Its been more than 8 days since the expected delivery date.
                  I don't know What to do, If they tell me where the package i will go get it.
                  I have mailed them about the urgency of the package several times.

                  Very disappointed with the service
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    M
                    Monika2891
                    Nov 14, 2021
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                    My order from zivame having shipment no#[protected] had to be delivered today by bluedart courier but no one called me regarding the delivery of the shipment and updated false status that address un
                    not locatable/landmark needed. If the address was non locatable than the mobile number of the consignee was always available for contacting and locating the address but the employees of blue dart are giving wrong reasons and not even trying for delivery. Kindly look into this matter as it is too disappointing and too unprofessional.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      K
                      Kamal619
                      Nov 13, 2021
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                      Address: No.49, Ashtalakshmi Avenue, 6th cross street

                      I ordered a product in Ektarfa and they have used Bluedart service to courier my product. This is Blue Dart tracking number: [protected].
                      I didnt receive my product but I received SMS stating that it has been delivered.
                      I emailed Bluedart customer service and they mentioned that it has been package was delivered on 12th November 2021 at 13:55 to me. I didnt receive any call from the delivery boy and I doubt they are really looting customers valuables. I expect a response from Bluedart to arrange a call with delivery boy and they havent shared it yet.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        D
                        dharam agrawal
                        Nov 13, 2021
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                        As co. taking high charges for faster delivery but delivery was not made in given time but it was too delay and no one from BLUE DART take necessary action or responsibility for resolved it after several complaint.

                        Who is responsible for delay delivery for which we suffering lots of issue.

                        Take necessary action and compensate for delay delivery .
                        +1 photos
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                          N
                          NikhilKangowkar
                          from Bengaluru, Karnataka
                          Nov 13, 2021
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                          Address: BLUE DART EXPRESS LTD GROUND FLOOR, CONNECTION POINT, AIRPORT EXIT ROAD, BENGALURU-569999

                          Date of incicent: 07th November 2021

                          My way bill number from BlueDart is [protected]

                          BlueDart claims that they have delivered my important original document to the concerned person by name "Yogesh Babu R" on 7th November 2021 in the evening, while none of them were at home on both 7th and 8th of November 2021.
                          I am concerned as to know to whom did BlueDart deliver my document?

                          I also raised a complaint via telephone with the BlueDart Customer care on 12th November 2021 and they promised me that they will trace and inform me within 24 Hours about the shipment. Apparently No action has been taken even when 24 hours has been past.

                          Can you please help me trace my document and have it delivered to right person?
                          Nov 15, 2021
                          Complaint marked as Resolved 
                          BlueDart delivered the shipment Today at the recipient address. Thanks for the support!
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            H
                            Himanshu Malhan
                            from Thanesar, Haryana
                            Nov 12, 2021
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                            Address: subana, vpo subana, jhajjar

                            Courier boy misbehaved with me saying I am not placing your order please take a stick action on it and re-delivery my order with new courier boy
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              @
                              @savvy
                              Nov 11, 2021
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                              Re: my courier waybill [protected] from mumbai on 8th november 2011 to dehradun..
                              the shipment has reached dehradun on 10th morning and it is not being delivered.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                T
                                tareen kumar
                                Nov 11, 2021
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                                He asked me to come down and he wasn't even at my place and then when i said i cant come cause of my leg pain, he refused to deliver my courier and left rudely. and i have called 100 times later he dint pick my call at all. is this kind of guys representing your company. Punith Reddy ( [protected])
                                Shipment - #[protected]
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  S
                                  Shiv125
                                  from Jewar, Uttar Pradesh
                                  Nov 11, 2021
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                                  Dear sir,

                                  My sbi credit card shipment tracking no. Awb#[protected] is return due to i'm not available in mentioned delivery address. Please delivered the above shipment no.in my office address. Kindly below address for your delivery purpose.
                                  Address:
                                  Shiv kumar Sharma
                                  Jewar, Gautam Buddha Nagar
                                  Near Janta Inter Collage Jewar
                                  Uttar Pradesh
                                  Pin 203135
                                  Mob: [protected]
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    N
                                    Nikhil. a
                                    from Hisar, Haryana
                                    Nov 11, 2021
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                                    Address: Railway station road near idbi bank mandi road barwala(hisar)

                                    I had ordered a samsung m32 phone on samsung phone app. My phone is out of delivary now. But the delivary boy of bluedart is a very rudely behaviour. Not deliver phone on my address.he starting abuseing me. .. The delivary boy said come to my office then receive the parcel . But i said this is your responsibility to deliver a parcel.. Bluedart boy cancel my order. Pls take a strict action against barwala(hisar) bluedart. I need my parcel as my address.. Pls quickly take action. Pincode-125121
                                    Also cancel the franchise of barwala blue dart and gave to other person. A lot of rude person sit in barwala blue dart office
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      A
                                      Advocate Atul
                                      Nov 11, 2021
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                                      The mentioned Waybill No. courier i.e. [protected] was dispatched on 28.09.2021 from Neo Growth Credit Pvt Ltd. (Add- Unit No. 802, 8th Floor Tower A, Peninsula Buisness Park, G.K. Marg Lower Parel (West) Mumbai on the name Atul Goyal i.e. undersigned at 3rd Floor, Plot No. 7-B, Pusa Road, Rajendra Park, New Delhi- 110060. The status for the said shipment is showing delivered to a recipient Mr. Dharmesh on 29.09.2021 at 09:37 a.m. But this is to inform that I didn't received the said courier nor received any call from Blue Dart delivery person and without handing over the said courier to me they are showing thr status delivered. Further to inform that the said courier was important which Blue Dart didn't delivered me yet not the sender received it back at Mumbai.
                                      Kindly track and delivered the said courier on most priority to the undersigned or back to the sender at Mumbai.
                                      Blue Dart Express customer support has been notified about the posted complaint.
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