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Blue Dart Express Complaints & Reviews

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Updated: Mar 17, 2026
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 67

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J
Jayakrishnan175
from Coimbatore, Tamil Nadu
Nov 14, 2021
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Address: coimbatore

I am facing the same issue. Its been more than 8 days since the expected delivery date.
I don't know What to do, If they tell me where the package i will go get it.
I have mailed them about the urgency of the package several times.

Very disappointed with the service
Blue Dart Express customer support has been notified about the posted complaint.
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    M
    Monika2891
    Nov 14, 2021
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    My order from zivame having shipment no#[protected] had to be delivered today by bluedart courier but no one called me regarding the delivery of the shipment and updated false status that address un
    not locatable/landmark needed. If the address was non locatable than the mobile number of the consignee was always available for contacting and locating the address but the employees of blue dart are giving wrong reasons and not even trying for delivery. Kindly look into this matter as it is too disappointing and too unprofessional.
    Blue Dart Express customer support has been notified about the posted complaint.
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      K
      Kamal619
      Nov 13, 2021
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      Address: No.49, Ashtalakshmi Avenue, 6th cross street

      I ordered a product in Ektarfa and they have used Bluedart service to courier my product. This is Blue Dart tracking number: [protected].
      I didnt receive my product but I received SMS stating that it has been delivered.
      I emailed Bluedart customer service and they mentioned that it has been package was delivered on 12th November 2021 at 13:55 to me. I didnt receive any call from the delivery boy and I doubt they are really looting customers valuables. I expect a response from Bluedart to arrange a call with delivery boy and they havent shared it yet.
      Blue Dart Express customer support has been notified about the posted complaint.
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        D
        dharam agrawal
        Nov 13, 2021
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        As co. taking high charges for faster delivery but delivery was not made in given time but it was too delay and no one from BLUE DART take necessary action or responsibility for resolved it after several complaint.

        Who is responsible for delay delivery for which we suffering lots of issue.

        Take necessary action and compensate for delay delivery .
        Blue Dart Express customer support has been notified about the posted complaint.
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          N
          NikhilKangowkar
          from Bengaluru, Karnataka
          Nov 13, 2021
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          Address: BLUE DART EXPRESS LTD GROUND FLOOR, CONNECTION POINT, AIRPORT EXIT ROAD, BENGALURU-569999

          Date of incicent: 07th November 2021

          My way bill number from BlueDart is [protected]

          BlueDart claims that they have delivered my important original document to the concerned person by name "Yogesh Babu R" on 7th November 2021 in the evening, while none of them were at home on both 7th and 8th of November 2021.
          I am concerned as to know to whom did BlueDart deliver my document?

          I also raised a complaint via telephone with the BlueDart Customer care on 12th November 2021 and they promised me that they will trace and inform me within 24 Hours about the shipment. Apparently No action has been taken even when 24 hours has been past.

          Can you please help me trace my document and have it delivered to right person?
          Nov 15, 2021
          Complaint marked as Resolved 
          BlueDart delivered the shipment Today at the recipient address. Thanks for the support!
          Blue Dart Express customer support has been notified about the posted complaint.
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            H
            Himanshu Malhan
            from Thanesar, Haryana
            Nov 12, 2021
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            Address: subana, vpo subana, jhajjar

            Courier boy misbehaved with me saying I am not placing your order please take a stick action on it and re-delivery my order with new courier boy
            Blue Dart Express customer support has been notified about the posted complaint.
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              @
              @savvy
              Nov 11, 2021
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              Re: my courier waybill [protected] from mumbai on 8th november 2011 to dehradun..
              the shipment has reached dehradun on 10th morning and it is not being delivered.
              Blue Dart Express customer support has been notified about the posted complaint.
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                T
                tareen kumar
                Nov 11, 2021
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                He asked me to come down and he wasn't even at my place and then when i said i cant come cause of my leg pain, he refused to deliver my courier and left rudely. and i have called 100 times later he dint pick my call at all. is this kind of guys representing your company. Punith Reddy ( [protected])
                Shipment - #[protected]
                Blue Dart Express customer support has been notified about the posted complaint.
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                  S
                  Shiv125
                  from Jewar, Uttar Pradesh
                  Nov 11, 2021
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                  Dear sir,

                  My sbi credit card shipment tracking no. Awb#[protected] is return due to i'm not available in mentioned delivery address. Please delivered the above shipment no.in my office address. Kindly below address for your delivery purpose.
                  Address:
                  Shiv kumar Sharma
                  Jewar, Gautam Buddha Nagar
                  Near Janta Inter Collage Jewar
                  Uttar Pradesh
                  Pin 203135
                  Mob: [protected]
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    N
                    Nikhil. a
                    from Hisar, Haryana
                    Nov 11, 2021
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                    Address: Railway station road near idbi bank mandi road barwala(hisar)

                    I had ordered a samsung m32 phone on samsung phone app. My phone is out of delivary now. But the delivary boy of bluedart is a very rudely behaviour. Not deliver phone on my address.he starting abuseing me. .. The delivary boy said come to my office then receive the parcel . But i said this is your responsibility to deliver a parcel.. Bluedart boy cancel my order. Pls take a strict action against barwala(hisar) bluedart. I need my parcel as my address.. Pls quickly take action. Pincode-125121
                    Also cancel the franchise of barwala blue dart and gave to other person. A lot of rude person sit in barwala blue dart office
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      A
                      Advocate Atul
                      Nov 11, 2021
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                      The mentioned Waybill No. courier i.e. [protected] was dispatched on 28.09.2021 from Neo Growth Credit Pvt Ltd. (Add- Unit No. 802, 8th Floor Tower A, Peninsula Buisness Park, G.K. Marg Lower Parel (West) Mumbai on the name Atul Goyal i.e. undersigned at 3rd Floor, Plot No. 7-B, Pusa Road, Rajendra Park, New Delhi- 110060. The status for the said shipment is showing delivered to a recipient Mr. Dharmesh on 29.09.2021 at 09:37 a.m. But this is to inform that I didn't received the said courier nor received any call from Blue Dart delivery person and without handing over the said courier to me they are showing thr status delivered. Further to inform that the said courier was important which Blue Dart didn't delivered me yet not the sender received it back at Mumbai.
                      Kindly track and delivered the said courier on most priority to the undersigned or back to the sender at Mumbai.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        A
                        Anwesha Bhuiya
                        Nov 10, 2021
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                        Address: Jadavpur

                        Https://www.consumercomplaints.in/blue-dart-express-b100070#get-cl3035342
                        i am not getting any response for my above mention complain.They did not contact with me.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          A
                          Anishmltr
                          from Panaji, Goa
                          Nov 10, 2021
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                          Address: Anish Antony, TERI-Goa, Vasudha Colony, Santa cruz, Goa

                          I sent a courier on 27/10/2021 from Goa to UPES university Dehradun with way bill No:[protected]. The parcel supposed to reach with in 3-4 days but even after 15 days its not delivered. I given complaint by email with complaint No: [protected] and called customer care and registered complaint on 08/11/2021 with complaint No:802336. even after my parcel not delivered. Due to this issue I cannot appear for my exam and could not complete my course in time.

                          I paid ₹600 for sending courier, ₹1000 for document printing, and may need to pay my semester fee again due to mismanagement of blue Dart Express Courier.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            P
                            Paniccc
                            Nov 9, 2021
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                            Address: Gauripur

                            Hi..my waybill number is [protected]
                            My package was supposed to be delivered today but it showed cne shifted to new address and when I contacted the delivery boy he said package will not be delivered for 5 days as no staff in office and when I started asking then why did truecaller show notification of he clling, he said he didn't and he had just typed code. When I started asking questions for not being too clear, he started abusing me then cut the call and blocked me. Next moment I see a customer refused to accept notification in my bluedart tracking and I got an otp too. This is totally unacceptable . How can bluedart provide such poor service?
                            Delivery boy's name is Kunal Roy. Phone number
                            [protected]
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              I
                              Isha Dada
                              Nov 9, 2021
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                              I had ordered a product through noise smartwatch and it was suppose to be received on 08/11/2021 but still not received and on tracking first it shows the pincode is incorrect and now it shows delay in delivery due to pandemic situation. Let me inform you that with the same pincode i had ordered products after the order i placed for this watch have been received and now pandemic should be affected to all the delivery agents not just to bluedart. Customer care agents do not answer call till 6 and after that time if my call gets connected there are no executives available. I seriously want to sue bluedart who under the veil of all high and mighty is totally a bogus company
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                A
                                Apoorn Kumar
                                Nov 9, 2021
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                                Parcel not delivered yet by this courier company but message was to deliver the parcel by 6/11/2021

                                ABW# [protected]

                                Tracking also but no contact details of delivery man, neither any guy contacted me till now

                                Given contact details of customer care (Blue dart) does not respond[protected]
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  A
                                  Anwesha Bhuiya
                                  Nov 9, 2021
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                                  Address: Jadavpur Hub of blue dart

                                  My order id is [protected]
                                  they hold my order at their hub which is just 2km away from my home. But they did not deliver it to my home. They called me to deliver my order but did not came. I am unable to contact with them.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    K
                                    kamalg31
                                    Nov 8, 2021
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                                    Dear sir the courier boy did not delever the parcel in my home and did not give any call to me. wrongly he say consignee address unlocable landmark needed .I am calling but road courier branch but no one picked up my phone. kindly request you to resend my parcel.if any problem call me. [protected]
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      H
                                      HoraPriyanka555
                                      from Jaipur, Rajasthan
                                      Nov 8, 2021
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                                      Address: Bluedart express MI ROAD BRANCH NEAR GANPATI PLAZZA

                                      Bluedart courier jaipur m I road branch failed to deliver my package., on tracking it is showing that parcel has reached mi road branch of bluedart express from Gurgaon on[protected] but it is now only showing consignee not available i don't have received any calls, sms, emails from any delivery person, but status is showing " consigee not available since two days only they are text messaging me that your delivery has been failed kindly reschedule it however no delivery person has contacted me, the disappointment level is too high and i would expect this to resolve soon. I need help very soon. Thank u..
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        J
                                        Jo butler
                                        Nov 8, 2021
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                                        Address: Sri sakthi Vijayalakshmi nagar 1st Street, Velachery, ch-42

                                        I'm working blue dart courier vel branch
                                        I'm not staff I work with a vendor
                                        My vendor does not pay me the right salary
                                        But there are many vendors in our branch
                                        They pay good salaries to those who work for them
                                        I know now that my Vander is ours
                                        I do not know who to tell this to It seems to me that both Vendor and Managar are partners so I don't know if we can find a solution if we tell this to anyone.
                                        Blue Dart Express customer support has been notified about the posted complaint.
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