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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
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Blue Dart Express reviews & complaints page 71

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J
Jahnavi ram
from Greater Noida, Uttar Pradesh
Oct 10, 2021
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The parcel was supposed to delivered on 8th October. Instead the status changed to held at location with tag - prohibited area/ entry restricted for delivery

Not sure how it happened as i did not receive any call from the blue dart guys when they came to deliver nor any text.

Please help me get my parcel asap. Am not sure where to directly contact the people responsible. There is not direct contact number provided for the held location nor the address and the generic helpline is non-responsive.
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    G
    guna panagar
    Oct 9, 2021
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    Hello Blue Dart,
    my tracking code is [protected].
    estimated delivery date was on 8th October 2021. In website they have updated as "delivery attempted premise was closed", truth was no person was contacted me whole day i was in home. so then i called to customer service on 9th of October[protected], they told me that they will deliver product today EOD. but i have received no call from blue dart.
    but in website updated as "shipment out for delivery" at 19:19 of 9th October 2021 and then at 21:00 of 9th October 2021 updated as "consignee out of station". i was waiting whole day for service.
    they are simply updating status without making attempt to deliver and that to in non working hours simply updating status as out for delivery.
    I would like to request blue dart to consider the issue seriously and do the needful.
    i hope will get my product ASAP.
    Blue Dart Express customer support has been notified about the posted complaint.
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      A
      ApexPrasy
      from PALGHAR, Maharashtra
      Oct 9, 2021
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      Address: 102, Tarangan Apartment, Astavinayak Complex,Tembhode road

      I would like to inform blue dart that your delivery person Mr. Praful Vanmali firstly asked me to come to Blue dart's office and collect my checkbook which was to be delivered to my home. When I refused to come to the blue dart's office then he came down to my building and throwed the checkbook from ground floor towards me on first floor. What a careless activity blue dart. He don't even came till house. Such a lazy person.
      Blue Dart Express customer support has been notified about the posted complaint.
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        V
        Vishal Dhore
        Oct 8, 2021
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        Address: Arvi

        My parcel is tuck from 3 days at City which only 60km from my place What the pathetic service is that. BLUEDART has no customer care number or poll where we can resolve issues, basically it's a uniway service by which they don't take care of customer view.
        Blue Dart Express customer support has been notified about the posted complaint.
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          @Richa_Sharma
          Oct 7, 2021
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          A government document parcel was to be delivered to me at the residential address. But at the time no one was available at that address. The guy delivered it to someone else without even checking the identity proof. I asked them to get back my parcel but they didn't do it. Now I have lost my Parcel.
          Blue Dart Express customer support has been notified about the posted complaint.
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            N
            nehabluedartram
            Oct 7, 2021
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            My shipment is [protected]
            I was suppose to receive my shipment by today as per what I had received through an SMS by Blue Dart. I was waiting at the given address for the shipment to be received the entire day however to my surprise when I tracked my shipment at 3:30 PM the status reflected no consignee available at the given address so my shipment has returned. Now the question is neither I received any call nor did I leave my house for a fraction of a second. Upon calling there customer service first the lines were busy and then I was asked to recharge my phone number for there xyz charges per second. I recharged my phone and the money also got detucted as per the call rate but I could not reach any one. Such unprofessional fraud company should be banned from being in the market.
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              A
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              My credit card was send from bank to my parmanent address in village. But when delivery person contacted me. He said there is no service to my given location. So I asked him to deliver to another address which was in serviceable area. He said he has to ask in office and get back to me. 2 days after I got sms that delivery was made but I was not there. So help me resolve this issue. Ref no.[protected]
              Blue Dart Express customer support has been notified about the posted complaint.
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                A
                AshwiniSiddarth
                from Davangere, Karnataka
                Oct 6, 2021
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                Website: Prince49 A DDA flats Gulabi Bagh Near Shastri Nagar metro station new delhi 10007 North Delhi,Delhi 110007

                The product is not upto the mark, demo showed 4 number of books and pen and eraser duster type, but we getting only 2 books and not getting pen and duster
                Blue Dart Express customer support has been notified about the posted complaint.
                Oct 06, 2021
                Updated by AshwiniSiddarth
                Please retake your product
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                  R
                  rakesharya101
                  from bhopal, Madhya Pradesh
                  Oct 5, 2021
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                  Address: Shalimar Co-Op Housing Society Ltd, Ashram Road, Ahmedabad, Gujarat, India - 380009
                  Website: www.bluedart.com

                  Dear Sir
                  Tracking no. [protected]
                  I have not received my chequebook for my canara bank account.
                  The courier person called me on 2nd October and told that he deliver the next day. The shipment status showing Out for delivery from last 4 days. Also call is not connecting to customercare [protected].
                  Today, the person again called and told it will b delivered tomorrow.
                  Everyday call coming from BlueDart but no one is delivering the product. I wrote to the bank and bluedart. They are also not taking it seriously.
                  Please deliver the chequebook courier as soon as possible to the following address mentioned in my KYC.

                  Please do the needful.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    J
                    Jugal Mahanta
                    Oct 5, 2021
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                    Reference number DC[protected].
                    I have never got anything delivered and so is the case with many of my friends and colleagues in Northeast.

                    We normally request not to send via BlueDart.But some company have tie up and they send the item
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      R
                      Ruben Stanley
                      Oct 4, 2021
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                      Address: Hubli Bluedart office. Renuka Nagar

                      My mailed dated 1st October below to Bluedart:
                      My waybill no:[protected] reached at the delivery location on 1st october 2021. I reached the hubli bluedart office to enquire on the same with my exchange product. The executive told me that the concerned executive who is supposed to check exchange is absent and asked me come next day. And now when I check the status its updated as "Customer not ready with exchange". First of all no delivery attempt happend and secondly I reached the bluedart office with exchange product and in return the current blames the customer. Is this the ethical practice. This is 3rd time I am facing such inevident status update by Bluedart. Any idea of improving customer service?

                      After the above mail they replied saying that the they resolve the issue and again on 5th October they did they the same thing, My mail to bluedart on 5th October below.:

                      Again the same update by the bluedart office. Wrong status update. They didnt even call me and blaming on me.
                      I dont want this order to be delivered. Kindly return it to the sender. I am no more accepting pathetic bluedart service. Let me post about this is public forum.

                      Kind request to everyone never ever opt for fraudulent and pathetic bluedart. Such an unethical behaviour
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Bluedart service is not what a customer is expecting. The product was to be delivered was marked out for delivery twice and blaming customer is not ready with exchange status. I got a mail stating that address is not serviceable even when I saw bluedart guy delivering in my society. If address is not serviceable then I please request bluedart to take up the delivery orders and blame the customers for their fault.
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                        B
                        blazeez
                        Oct 4, 2021
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                        Hi, My order was marked delivered in the morning while it was not even delivered, I wasn't even contacted for order delivery and it's been completed.

                        BlueDart Order - [protected]
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          A
                          Aryan Sarang
                          Oct 2, 2021
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                          Shipment redirected on same awb,wrong pin code

                          After my order came only 100km far it shows "Shipment redirected on same AWB".
                          Even after i gave the correct pincode which i use everytime.
                          Tracking id #[protected]...
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                          C
                          chotachaku
                          from Delhi, Delhi
                          Oct 1, 2021
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                          My waybill no. is [protected].
                          Delivery boy not delivered my product and not initiated with me before come to my place when i live alone and i was not at my house due to my court work.
                          Now he is denying to deliver my product.
                          Please help
                          Thanks,
                          Mayank bansal
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            A
                            amittagore
                            from Tezpur, Assam
                            Sep 30, 2021
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                            My consignment with way bill number- [protected] has no update after 20th september. I called many times to customer service, they told that they will respond and give update for my consignment but got no response. They simply registered my complaint with number- 790738, and take no action.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Got no reply yet for my important consignment..
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                              D
                              Deepika Priyadarshini1
                              from Lucknow, Uttar Pradesh
                              Sep 30, 2021
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                              Hi
                              It's has been 1.5 years till now package is not delivered.to the location and it's not returned to me as well
                              There is no response from the blue dart team
                              +1 photos
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Sep 30, 2021
                              Updated by Deepika Priyadarshini1
                              Can I have any status on the same?
                              Sep 30, 2021
                              Updated by Deepika Priyadarshini1
                              @bluedart express

                              Please return my package
                              Refund my money
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                                K
                                Kamal Sultania
                                Sep 29, 2021
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                                Address: 69 ruchipura Rajiv Juyal Marge niranjanpur Dehradun road no 12

                                Pod no [protected] not delivered.important dox and booked for fast delivery?
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  Karan Pujari
                                  Sep 28, 2021
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                                  Address: A 504 Ellina, Kurla Andheri road, Mehara compound, Sakina ka , Kurla 400072

                                  Dear Sir/ Madam
                                  As per massage from Blue dart parcel having AWB#[protected] is delivered to Pujjari on 28/09/2021 about 2pm.
                                  But I have not received any parcel from blue dart on above said date and time.
                                  Please let me know whom you have delivered it what is his contact number.
                                  Hopping you will solve this issue ASAP.
                                  Thand and regards
                                  Pujari Karansingh
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    Blue Dart Delivery Agent Vikas (as per true caller) called me on Wednesday 22, Sep 2021 late evening for the address details and according to him he is new to that area so he told he will come next day, but next day instead of delivering the package he marked it as "Consignee Not Available" and when I called him he told it is raining here so he will come tomorrow.
                                    But today is 25 Sep 2021 and my package is still not delivered. br...
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                                    D
                                    Dharmendar Mehra
                                    Sep 23, 2021
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                                    Address: Room no 548 near harikrishna school nalpada tulsidham post apana bazaar thane west

                                    The product has been not been delivered at the address it has not been visited and been said that the address is not proper from last 4 times I have to visit to the office to take the product
                                    Blue Dart Express customer support has been notified about the posted complaint.
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