Blue Dart Express Complaints & Reviews

I have ordered nike shoes and I got road side shoes which is 100-150rupees only.

I have one parcel from Ludhiana and the parcel is still not delivered to me as the promise from blue dart was it will be delivered on 28/01/2022, parcel containing bank checks which was very important for me to clear on time but due to lazy service from bluedart service jammu it was still not delivered to me even I called customer care that if I can also collect it from your office but according to them they do not have any contact number of jammu team and surprise to check that they have updated wrong information on their portal that due to wrong pincode delivery can be delay.My area comer under satwari cantt which have the pin code of 180003 which is absolutely right, and my courier and posts come within the same pincode without any issue.You can yourself check the pincode of my area which is absolutely right. Now my payment will effect and penalty will be levied by my bank and whose responsible will be blue dart jammu and I want compensation so I want to make complaint to the consumer court for justice.Please find the attachment which blue dart shows wrong pincode to right one in tracking.
Thanks and regards,
Rajinder Singh
[protected]
Airway bill number [protected]

My company sended the shipment to me on 19 th jan it's expected delivery is on 28 th jan but I did not received. From 21 st it's status is showing out for delivery details awaited. I have called many times to customer care they always said the shipment is deliver to you in 24 hours. But I did not received till now. And today the status is showing assignes addree is incorrect or incomplete. They did not call me even once. If they had any problem to locate my address they had to call me but they did not. So why you take phone number?

I have been tracking my shipment from 21st Jan, when it was supposed to be delivered, instead I got a call saying that the delivery cannot be made on the mentioned location.
If the Pin Code doesn't fall under their location why the Shipment was taken in the first place.
Second thing the delivery boy was very rude, he said to pickup at unknown location from unknown hands.
He also did some internal setting to convey it to me that this doesn't fall under bluedarts location for delivery.
He said for one item I cannot deliver to this address.
Though I have received my passport and other items from other delivery services in that area.
The delivery boy was bossing to ask the bank to pick up the document in case if I was not able to pickup, I dont understand the logic here.

So in short they are not delivering neither returning the shipment.
This is local in Pune area, Near Talegaon, 410507 which falls under blue darts pin code.

The bluedart customer care, one day they said its deliverable to this location and other day they deny it.
I have logged several complaints through email and phone all are going unnoticed.

This was a very important document and I dont know what am I supposed to Do.

Dear sir the courier boy not delever the headphone in my home and no any call for me. wrongly he say consignee address unlocable landmark needed .I am calling manglam tower golghar gorakhpur courier branch but not pick up my phone. kindly request you to resend my headphone.if any problem call me [protected] .[protected]

My product of 10000 got picked up, but in tracking it's showing pickup cancelled, they stole my item

I was about to receive my delivery today the shipment was to be delivered by today itself and without any call on my register number they update the status as out of station kindly take the strict actions on the delivery man as I haven’t got call from him how can he update as consignee out of station. Not satisfied with the status update.kindly resolve it

I have a consignment that supposed to be delivered on 24th of Jan but unfortunately due to medical emergency I have rescheduled it to be delivered today for which I have also gotten the confirmation text from bluedart that the consignment will be delivered today. When I try to reach out the courier guy who contact me on 24th Jan in order to check whether the consignment will be delivered today, he was so rude and disrespectful in his response which I really don't expect from one of the trustworthy delivery partners like you. As I questioned him that I have already rescheduled the delivery online to today, the reply from him was so arrogant which was extremely surprising and unacceptable. He responded me saying " if you rescheduled online then ask the online guy to deliver you... I can't deliver..." which is unethical. He was literally shouting at me like I'm his servent and abruptly disconnecting my call. I would like to have the consignment to be delivered today before the end of the day. I also attach the confirmation text from bluedart in this mail for your reference.

My credit card shipment awb - [protected] has reached Ottapalam on 24th January 2022 morning. My address is around 3km from their office. But they are not taking any actions to deliver the package to my home.
No communication was done from their end on the delay.

Called a couple of times to customer service but no useful action taken

My expected delivery date is 21 january and today is 27 curior yet not delivered CUSTOMER care fooling me and nobody can provide help i will put penalty on Blue dart company for this ### service my waybill number is [protected]
Please deliver my curior Today at any cost

My awb no: [protected]

Most bad experience...

As per schedule, my credit card should be delivered yesterday itself, they did not come to my home, not even make a single call to me, but they blamed me as "Consignee Not Available". Does this make any sense? Or are they playing us fools. Lying everytime and most of the time not responding.

Tracking Status for the Courier is showing "C'Nee Shifted From The Given Address".
I'm the recepient and I can tell that the address mentioned on the parcel is my work address (A Manufacturing Ind.) which is located near almost 4-5 Landmarks at the same time.
This is completely a matter of negligence from the Courier Express that they're not able handle so many customer complaints resulting in very poor service.

P.S.: I tried every single contact including the toll free no. & it doesn't help in finding even a solution let aside finding the courier itself.

AWB no. [protected]. Product was scheduled to deliver on 21/01/2022 but I got a message late in the evening at 7 PM that it was not delivered due to address related issue. I contacted your customer care on Saturday moriing to reclarify my address but sae process repeated on Saturday and Sunday.

On MOnday Morning i contatcted your customer care again as there is customer service on Sunday. But your customer service is highly pathetic.

You dont provide the contatct details of your delivery executive unlike other delivery service and your customer service is pathetic.
Highly pathetic service and no regards for customer.

I ordered some stuff from zara and the estimated delivery was 19 jan 2022 which was delayed. Later on even without receiving any call it was updated as delivery address unlocatable.
Waybill no. [protected]

Courier that i was supposed to receive from bank (check book) was delivered to wrong person without even contacting me or notifying me even though they had my contact information. its not not some grocery or other products. while delivering such important products they should take some responsibility any make sure that it is delivered to right person.

1

return delivery
order date 16 /01/2022
Invoice no NP/7452558
Flexvest=Rate 899.00
Name TAPAS DUARY
DAKSHIN JHAPARDA, DOMJUR, HOWRAH, 711405
Mob. No.= [protected]

Hi Team,

Below waybill no shipment dispatched from Mumbai to Chennai on 12th Jan and it reached the final destination(Redhills) on 15th Jan.

Waybill No: [protected]
It's been more than 5 days(today's date is 20th Jan), the order is not yet out for delivery.

Kindly process this order and let me know when I would receive this order.

I had shipped a carpet through Blue Dart on the 23rd December 2021. It was an amazon self-return shipment. I received a notification on the 30th of December that my shipment had been received.

When I contacted the vendor with the confirmation they told me that they had not received my shipment. I even shared with them the name of the person who signed for the package and they told me no such person works there.

Immediately I contacted Blue Dart about it and they said they will investigate the matter. They even gave me a reference number M[protected] Its been almost three weeks and no clear answer.

What is the course of action I need to take to help resolve this issue. Any suggestions or ideas are appreciated.

My shipment id is [protected], I need to change the delivery address. Because i relocated from that delivery address. But i need that package. I cant able to come there and picked it up. Please help me out to send the package on below address, since the package is ready for delievery. Please take it as high priority and reschedule this to below address. Thanks in advance,

Mantra insignia mundwa 411036
Flat no 1205 wing A

The worst service ever !!
Worst company to rely on !!!
Through VFS I was asked to book a pickup for my passport submission which I did on 11th Jan and since then I am eagerly waiting like a child for the pick up. Even after a week when no one turned up I thought of checking the status on bluedart and surprisingly it says I canceled it !!! Nonsense !!!
I was all time available at home waiting for the person to pick my order up and get this done and it shows that it has been canceled by me !!! I have cameras in my building ! What nonsense is this ! I want immediate action on this !!! My Airway Bill Number (AWB) is [protected] I have emailed to you people as well ! Paid extra so that u intimate me all the details but still this is the way you people are harassing me

Passport submission is utmost important to me why on earth will I cancel it ? Your pick up agent are lazy and useless just trying to avoid work and accusing the customer for the same who has actually paid 1700 for the pickup. Horrible Company!!!