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Blue Dart Express Complaints & Reviews

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Updated: May 2, 2026
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Blue Dart Express reviews & complaints page 73

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D
Dipti Kanchan
Sep 17, 2021
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1. Please refer Tracking ID no[protected].
The consignment was booked on 10 Sep however same has not been delivered thik date.
2. The delivery agent has called my guest on 15 Sep from his mobile no [protected] and insisted to come and collect the items from him. My guest asked to deliver the items to her door step as payment was made for door delivery. The agent has rudely replied that "APKO LENA HAI TO YAHAN AAKAR LO NAHI TO MAIN NAHI DOONGA". To this my guest firmly replied that as "payment has been made for door delivery hence same to be delivered to my house else I will complain" . The delievery agent rudely replied "AAPKO JAHAN COMPLAIN KARNI HO KARO ...AB AAPKO SAMAAN EK HAFTE SE PAHLE NAHI MILEGA". Now when I checked the online status of my delivery it shows failed delievery however no one has made any attempt to deliver.
3. Firstly I want my items to be delivered on utmost priority. And then I want action against the delivery agent. Actually this type of people wrongly portray bad image of your reputed company. This is my first worst experience of Blue dart. If my problem does not get solved I may have to opt for other options available with me which as of now I don't want. Hence, Please take strict action (other than routine sorry or as per our policy we have cautioned him) and intimate me.
Thanks
Blue Dart Express customer support has been notified about the posted complaint.
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    lindadante
    from Aizawl, Mizoram
    Sep 17, 2021
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    Address: blue dart

    I used to called up customer care in which i usually informed that my goods is in transit. some people told me it reaches Kona ware house Kolkata while other told me its in transit from Bangalore to Kolkata. It was despatch on 6/09/2021 from Bangalore in which nobody can inform me the consignment location till today i.e 17/09/2021. Iam so worried. Please help
    Blue Dart Express customer support has been notified about the posted complaint.
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      S
      Sajanpreet460
      Sep 16, 2021
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      Blue dart never deliver at doorstep as they claim. Staff is nonsense and put call on hold or block number. They return parcel and ask customers to come to city to pick parcels instead of deliver at proper address. Very poor service .
      Blue Dart Express customer support has been notified about the posted complaint.
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        Njrs Rakesh
        Sep 15, 2021
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        Hi Team,

        In my life one of worst experience in bluedart courier. Today morning I got one product. In that time parcel look like good. Once I opened the parcel. There only available in the product in that parcel without box and that product look like old(used product may I guess). So I called thought mobile and asked to that courier guy in that time he told one shocking news. I was sent wrong parcel to wrong customer. So that customer was opened your product and box is missed . So that's why I manually packed myself and then send back the product to you.

        This is the good way?? My parcel how can that courier guy packing manually?? It happens some time but when he sending the parcel to me just tell the truth for iam receiving time??
        Once he got money he went and then after I called to them in that time he told everything
        Actually it is big cheating

        I want full refund amount and want justice. How much soon it possible to resolve this issue.
        Could you please see the below photo how the product is received

        Delivery I'd No : [protected]
        Order I'd : [protected]
        Delivery Product received address : No 1/131 kuyavar street, Velliyur, Tiruvallur District, pin 601103, landmark : Velliyur Hospital
        Blue Dart Express customer support has been notified about the posted complaint.
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          G
          Ghanshyam4798
          from Chhota Udaipur, Gujarat
          Sep 15, 2021
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          Address: AT,PO.DEVALIYA. TA.DI.CHHOTAUDEPUR NISHAL FALIYA.391165

          Sir, when will my order be returned & refunded?
          Blue Dart Express customer support has been notified about the posted complaint.
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            S
            Sanu Jos
            Sep 14, 2021
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            Address: Mundanchery House, ARC 120,PHC road, Cheranalloor,Kerala ,India

            I have a grievance/ complaint against the COD related to the Waybill No [protected] which was delivered to me on Sep 14th, Noon.

            What I was expecting was an Educational Solar Power Robot Kit of Worth 1500 Rs.

            but to my agony, it was a robot car worth Rs. 300.

            When the vendor called me for the delivery address, they confirmed that there is a Return policy for a week .

            Could you please share the contact number of the vendor. I need to raise a complaint against blue dart to have a joint venture with some fraud vendors.
            Blue Dart Express customer support has been notified about the posted complaint.
            Sep 14, 2021
            Updated by Sanu Jos
            Please revert back. Its Urgent..

            Expected: Educational Solar Power Robot kit of worth : 1499

            Actual : a toy car of Rs. 300 !!

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              Ghanshyam4798
              from Chhota Udaipur, Gujarat
              Sep 14, 2021
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              Address: AT,PO.DEVALIYA. TA.DI.CHHOTAUDEPUR NISHAL FALIYA.391165

              Accept my order return if I haven't found the item I saw in the photo
              Blue Dart Express customer support has been notified about the posted complaint.
              Pls immediately return my parcel & refund my money pls
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                R
                Raviupadhyay Chilkana
                Sep 13, 2021
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                Address: Saharanpur

                Saharanpur blue dart wale mujhse personal problem rakhte hai kyoki 11 September ko mera product delivered hona tha but unhone nahi kiya fir msg kiya ki 13 September ko kr dege fir nahi kiya fir raat mai msg aaya ki address complete nahi hai agar address complete nahi hai to pahle kaise product delivered kiye hai blue dart ne maine customer care mai call kiya unko wha par address confirm kraya to wo bole aaj working hours mai delivered ho jayega but nahi hua shipment number [protected] hai ab bol rahe hai ki apka product wapas bej dege ye kya baat hui agar nahi delivered krna hai to koi baat nahi mujhe hi bta do mai hi saharanpur khud jakar le luga bhai but ye service acchi nahi hai please help me.
                Blue Dart Express customer support has been notified about the posted complaint.
                Sep 13, 2021
                Updated by Raviupadhyay Chilkana
                Product not delivered
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                  Utkarsh Akash
                  from Dinhata, West Bengal
                  Sep 13, 2021
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                  Address: Ranchi, jharkhand

                  My package was due to be delivered on 11 sep but I did not get any call from the delivery boy, later the status showed that my address was incorrect even though I've provided the correct address. The next day i registered my complaint with CUSTOMER care and they assured me that by the end of the day, I'd receive my product. To my surprise, the delivery boy did not call even once and later updated the status as address incorrect. It seems the delivery of my order is subjected to whims and fancies of that ### delivery guy who thinks he is doing a favour by delivering a CUSTOMER's package. Why are you recruiting such a***les and why is my order getting delayed indefinitely?
                  Sep 14, 2021
                  Complaint marked as Resolved 
                  Blue Dart Express customer support has been notified about the posted complaint.
                  My product has not arrived for 11 days after it has reached the final destination. I have complaint in several platforms but nothing has been done since. The resolve keeps pending.
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                    Drupe
                    from Kochi, Kerala
                    Sep 13, 2021
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                    Resolved

                    Address: Aaswinam 57/3664, Rainbow Enclave, Chilavanoor Road, Elamkulam, Kadavanthra, Kochi -20
                    Website: www.bluedart.com

                    I ordered a product from POP IT OUT website, which was supposed to be delivered today, 13th Septemeber 2021, but has been delayed by giving the reason that the "CONSIGNEE'S ADDRESS UNLOCATABLE/LANDMARK NEEDED."

                    I gave the same address that I give to Amazon, Flipkart and other similar websites but I have never experienced this kind of issue.

                    My Blue Dart tracking id for the product is [protected].

                    I hope this message reaches Blue Dart and they act up on it asap, further I shall also give my address below.
                    Sep 15, 2021
                    Complaint marked as Resolved 
                    I had mailed Blue dart express directly regarding the issue and they have solved it. Brilliant work from their sode
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      R
                      reshminair75
                      from Mumbai, Maharashtra
                      Sep 12, 2021
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                      Status: Prohibited Area-Entry restricted for delivery

                      Address: Cochin, Kerala

                      Dear Sir/Ma’am,

                      My waybill no. is: [protected]

                      This is a 65inches TV to be delivered by 11th September, 2021. On tracking my shipment, I notice the status as “Prohibited area-Entry restricted for delivery “. This status usually doesn’t end up delivering the product to the customer. Its an extremely fragile and expensive TV and I would request you to please look into the status of this...
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                      aryan.snnn
                      Sep 11, 2021
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                      Website: bluedart.com

                      I have a parcel that was to be delivered today.. It was out for delivery since morning..
                      But was refused to be delivered at night around 8.45 by the delivery guy...
                      And he updated to reschedule by saying no one was available to take the order...
                      I then called the delivery guy ... He said come to some location to take the order from him
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        Prerna Bhardwaj
                        Sep 10, 2021
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                        Address: House no - 343 ,Ward no 7,Near Central Bank of India

                        Airway bill no - [protected]

                        After waiting for 72hours no one visited to collect the courier

                        From last 3 days, I am tracking with the same Airway bill no, Blue Dart Executive reschedule the same and after that he update his remarks that Request cancelled from customer End, but the Executive not visited to collect the same.
                        Please contact me..or resolve mine issue or I will going to tweet the same.
                        M- [protected]
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          S
                          sayani chowdhury
                          Sep 10, 2021
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                          As per their 9th September update my they attempted delivery of my product at 8.17 PM but my area is under restriction. Which is totally wrong information. I didn't receive any call also from them.
                          Why the hell bluedart take consignment delivery from brands when they have so cheap delivery service.
                          It's so irritating to see how they are working.
                          I need to know why the hell Bluedart made that comment.

                          It's just disgracing to courier service how bluedart work.

                          You have to get my order to deliver correctly to my address else I will be bound to go into further action from my end.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            V
                            Vineet Verma\
                            from Kolkata, West Bengal
                            Sep 10, 2021
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                            Website: www.bluedart.com

                            I had a shipment scheduled to be delivered from Bluedart with number shipment#[protected].

                            The current status of the shipment as marked by bluedart tracking is "Consignee'S Address Unlocatable/Landmark".

                            However, no one contacted or called me. My address is very clearly updated and I receive multiple parcels with the same updated address seamlessly with other courier service without any issue.

                            Even the company from where I ordered the parcel used ECOMEX for delivering my last two orders and I did not have any issue with it.

                            The issue only seems to be with Bluedart. I suggest them to hire appropriate staff who would actually try to locate the address and call the customer in case they have any issue locating the address instead o[censored]pdating the status like that.

                            I would like the bluedart to address my concern and deliver my parcel as soon as possible.

                            Regards,
                            Vineet Verma
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Hi,

                            Thanks to consumercomplaints the issue has been fixed.

                            Bluedart delivered the package yesterday.

                            Thanks,
                            Vineet Verma.
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                              B
                              bhakt mahakal 11
                              Sep 9, 2021
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                              Address: A 240 maharana partap nagar, kotra

                              Sir muje mera courier nhi mila h or Ajmer blue dart wale call attend nhi kr rhe h
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                SG P
                                Sep 8, 2021
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                                A courier letter sent from chennai to mumbai has not been delivered. altgough blue dart confirms delivery, the consignee has not received the same
                                Proof, Blue dart provided a pdf document which shows a different name of recepient and no relation or phone etc is mentioned
                                There is no signature to verify the recepient
                                This is an important government document
                                Blue dart has not initiated any actions to track the wrong delivery
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  R
                                  Raj_Risky_after_Whiskey
                                  Sep 7, 2021
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                                  The delivery agent doesn't try to call and locate the address of mine . my ATM card is in the parcel id [protected]
                                  no which is send by the bank
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    N
                                    nitesh.chaud
                                    from Noida, Uttar Pradesh
                                    Sep 6, 2021
                                    Resolved
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                                    Resolved

                                    I did not received my shipment which is having my Debit card. It shows it is delivered to Saumya but my name is Nitesh. Below is the message I received
                                    Thank you for cooperating in the contactless delivery of your shpt vide Blue Dart Awb#[protected] to SAUMYA. Please acknowledge delivery on https://bludrt.page.link/gW1iE

                                    I tried to call the call center but no response. I tried to send email to customer care but its showing this service is not available. Why my Debit card is handed over to wrong person and who will be responsible in case of fraud. Please update me ASAP.
                                    Sep 8, 2021
                                    Complaint marked as Resolved 
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      V
                                      Viveklogu123
                                      Sep 6, 2021
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                                      Hi Team,

                                      Today morning in have received a message from the delivery partner like the below as I will receive my delivery today, but when I have contacted them they haven't replied properly yet, I lost my trust in BlueDart. The issue is i have once I received this message from you I have told to my manager like I will receive my product today, so I will start working from tomorrow morning. But here still I haven't received my product yet. Please help on this matter as soon as possible.🙏🙏

                                      "We will deliver your shipment#[protected] today. Request support to our courier. Fraud Alert:- Kindly note we are reachable ONLY on[protected] or write to us on [protected]@bluedart.com."

                                      Thanks & Regards,
                                      Vivek.S
                                      +91-[protected]
                                      Blue Dart Express customer support has been notified about the posted complaint.
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