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Blue Dart Express Complaints & Reviews

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Updated: Sep 26, 2026
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Blue Dart Express reviews & complaints page 75

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V
varaprasad9911
Dec 25, 2021
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My self Varaprasad l, I’m staying in Hyderabad. So many time this Bachupally blue dart team was rejected my orders with out my knowledge, they people are not contact with the customers and not visit to the customers address. There are mention they tracking form customers not at home, customers not letting the calls, etc…

Same again I’m facing the issue now, they are not contact but in tracker form showing customers not interested to exchange.
My tracker ID is : [protected]

Please take a action seriously or change the vendor.

Thank,
Varaprasad,
[protected]
Blue Dart Express customer support has been notified about the posted complaint.
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    S
    sarankumard
    from Mumbai, Maharashtra
    Dec 24, 2021
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    Address: Namakkal

    Way Bill No: [protected]

    Actually the shipment has been arrived Namakkal hub on 22 DEC 2021. It needs to be delivered on that same day. I called the blue dart courier guy name Karthik who usually delivers the courier to our address. He knew the location very well. He has delivered many shipments earlier as well. So I just called him he replied back he have the single parcel alone for our area and he told will deliver it on next day. But when I called him on the next day 23 DEC 2021 he told me like he have too many shipments today so he told when you come to namakkal town just give a call to him so that he will come and deliver. After reaching namakkal I called to his mobile he told he just now came from that area. But I told him will wait for sometime come and deliver the shipment. After few hours of waiting I tried his mobile number but he is not responded back to the call. The delivery status simply every day they are changing like Address unlocatable/landmark needed. But even other shipment like DTDC and all delivering the package without any hassle. Worst ever customer service . On the 23 DEC call I have informed to Karthik I will be out of station for a week. On 24 DEC 2021 after providing the review in Google the shop owner is responding and provide his comments in the Google review. Unfortunately most of the bank have a tie up with them to deliver their cards. I told the need of the ATM card delivery to the courier guy while I talked to him. Still he couldn't deliver it.
    Blue Dart Express customer support has been notified about the posted complaint.
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      R
      Rt3949
      Dec 24, 2021
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      For AWB [protected], I have received this update on the blue dart website

      Consignee'S Address Incomplete/Incorrect

      The address on the AWB is correct and I also provided a phone number to call the consignee. Please check with the delivery person in order to call the consignee to locate the address.

      Please handle this urgently
      Blue Dart Express customer support has been notified about the posted complaint.
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        I
        iamtaufii
        Dec 24, 2021
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        Waybill no. [protected]

        I had to call them twice for delivery but still haven’t received any update nor my product.
        Product status after tracking says the customer requested future delivery which I didn’t, they’re putting Whatever they want in the status and making the delay.
        This explains blue dart is lacking in professionalism.
        Blue Dart Express customer support has been notified about the posted complaint.
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          K
          Kalpi kumari
          Dec 23, 2021
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          On 8th of Dec 2021, blue dart was supposed to deliver my HDFC welcome kit with AWB no. [protected] at my permanent address but even after 9 days it was not delivered. On 17th of Dec 2021, they messaged me that my parcel is returned at origin. When I called the customer care service ..they told me that is was returned to Kolkata as the service is not available at my address . The courier boy didn't even bothered to call me. If he would have called me, I would have collected it personally with necessary ID proof ..or they could have returned it to HDFC BRANCH but they didn't.
          Even after re-attempt..till date I haven't received my parcel.. Because of this my account is blocked and I am facing many problems .so please solve my problem as soon as possible.
          Blue Dart Express customer support has been notified about the posted complaint.
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            R
            Rakesh kumar godara002
            from Sardulgarh, Punjab
            Dec 23, 2021
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            Website: Blue dart express

            My parcel containing my credit card reached Sardulgarh on Saturday 18-12-21, but the delivery person is not delivering allegedly and denied delivery to my village. The delivery person is not receiving my calls since 18-12-21 . I have called him a lot of times but the parcel is still not delivered to me even after 6 days.
            Blue Dart Express customer support has been notified about the posted complaint.
            Dec 23, 2021
            Updated by Rakesh kumar godara002
            My shipment number is [protected]
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              A
              anmol12thakur
              Dec 23, 2021
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              Address: Near Indian herbs factory, Nawada road, Saharanpur 247001, Uttar pradesh, India

              Hi
              Good afternoon
              I am filling this complaint regarding the Blue dart Home delivery.
              During the application of my US VISA I opted for a Premium delivery charging 650 INR. So that my passport can be delivered directly at my home and so that I didn't have to take stress of visiting Blue Dart office.
              But today i. e 23/12/2021 i got a phone call from Blue Dart staff they said that you have to collect your passport from the office.
              If I still have to collect my passport from Blue dart courier service office and still have to pay 650 INR... Even after opting for your so called Premium delivery... Which means Door step delivery. Then what's the use of your premium delivery.

              Moreover when I visited Blue dart office for collecting my Passport and gently asked about what to do now do i still have to pay for it... Then one of the staff member misbehaved with me... Which is not at all tolerable.

              Its my request to you. Kindly look after this matter and if possible and applicable for a refund.
              Thank you
              Blue Dart Express customer support has been notified about the posted complaint.
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                M
                Monisha_s
                Dec 22, 2021
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                Address: 7/261,E GURUVAYURAPPAN NAGAR, 2ND STREET, PULUVAPATTI

                Way bill no [protected]. Following way bill no shipment not delivered to me. Expected delivery date is 16 Dec 2021. I have tracked my shipment they updated false update without attempt delivery.. how your delivery team update false update about my detail. I have made complaint in customer care. They are saying everyday u will get ur shipment today . But they updated again false statement in tracking.. they are playing with my order... Worst and poor service of bluedart. [censored] they are not come to my location. They simply updated the false statement about customer information.. in blue dart no one is working.. we are paying for courier.but they are not working for customer. Blue dart cheating the customer and earning money.. what a worst policy they have . Please ban blue dart. I need my delivery .. poor service.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  S
                  snehaa shankar
                  from Indore, Madhya Pradesh
                  Dec 22, 2021
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                  Website: [email protected]

                  I want you to notice that I received a payment of 1269.56/- Rupees through Blue dart on 09 November, 2021. I made an Online payment but due to some reason it was on pending . the delivery boy was in rush and he told that Blue Dart never accepts double payment and ask us to made another payment this time my friend made online payment and was succeeded. after that my pending payment had also been succeeded. I had waited for two working days for my refund but I did not get any amount. I had contacted to my bank but they said that the payment had already been debited. I called customer support of blue dart so many times but they had not responded to my compliant. Its been more than a month, I request you to please resolve my issue as I have some other important work too.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    2
                    2021 cent
                    Dec 22, 2021
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                    I have track the tracking id which is [protected]. The website shows that it has been delivered on 20th december, 2021 in Pithampur, Indore. But I have not received any SMS/ phone call about the delivery. I have not receive the parcel eventhough it shows that the shipment has been delivered. The payment for bluedart is very high compared to other post services but if the service is bad, the matter is to be taken to legal action. Please take this issue urgently.
                    Thank you.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      A
                      Akki@8954
                      from Delhi, Delhi
                      Dec 21, 2021
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                      Address: Agouta (Bulandshahr )
                      Website: Bluedart

                      Please return my order my order is local Watch in packet . So you change my product
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        M
                        manuvendra gunjele
                        Dec 20, 2021
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                        Address: Nimbuspost pvt ltd

                        I order G-Shock watch but delivery not g shock watch delivered local watch. Product not same in my order invoice no - NP/6884739 order number- [protected] plz return this product urgently and return my money and blue dart not full invoice in delivery order date dec 14 plz help me return it now only small slip in package 📦 plz blue dart return it now aur ya number be hai #APP1594SH and blue dart not help me, and call centre executives not in call ..
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          R
                          Rudrajit Biswas
                          Dec 19, 2021
                          Resolved
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                          Resolved

                          Address: Ishwar vihar sunderwala raipur dehradun

                          Proper address was given, and many deliveries are done for the same address by Amazon and other sites, but it's shown that wrong addresse.
                          Dec 19, 2021
                          Complaint marked as Resolved 
                          They gave the delivery today. Thankyou very much
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            M
                            Manoj Kumar bundela
                            from Bengaluru, Karnataka
                            Dec 18, 2021
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                            Address: Bangalore

                            Parcel delivery delay
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              R
                              Rahulpatil2829
                              Dec 17, 2021
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                              It's regarding package with below tracking ID
                              AWB/Tracking ID: [protected]
                              When I check status of this package, it's showing delivered but I didn't receive it.
                              Kindly investigate in this matter and deliver this package to me ASAP.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                P
                                prwinkmr
                                from Kodarma, Jharkhand
                                Dec 16, 2021
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                                Resolved

                                I had to send my original degree certificate from Kodarma to Kolkata. Executive at Blue Dart office suggested me to book a courier under critical mode and he charged me accordingly. Today my courier got misrouted and when I asked customer care executive he told me that it is not booked under critical mode. I also checked for the cost on online portal of blue dart and found that I have been significantly overcharged. Upon searching on google I have found that there are number of people who have similar complains, While blue dart is advertised as safest courier and our company recommend using blue dart for all of these, I am afraid of consequences.

                                Note: I have a manual bill also where he has mentioned critical and amount paid.
                                Jan 8, 2022
                                Complaint marked as Resolved 
                                I got a apology mail and refund from booking Office.
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Jan 08, 2022
                                Updated by prwinkmr
                                To get your issue addressed send a mail to blue dart customer support.
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                                  C
                                  Chouhan123
                                  from Mhow, Madhya Pradesh
                                  Dec 16, 2021
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                                  Address: Delhi

                                  Mene jo product mangaya tha vo product nhi aya
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    R
                                    Riponborah
                                    from Duliajan, Assam
                                    Dec 15, 2021
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                                    Address: Ripon Borah, SAP 2023, Duliajan, Assam 786602

                                    My orer Tracking number #[protected] has reached destination on 12 December 2021. But the delivery boy namely MR UDIT DEB call me to collect the order from bluedart Duliajan centre. But I told him to deliver at home due to I was busy for my work. After that for last three days the order did not deliver to me and they placed incorrect information that consignee is out of station whereas I was at home . They have done this many times before.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      H
                                      hariteja vemuluri
                                      from Guntur, Andhra Pradesh
                                      Dec 14, 2021
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                                      Hey hie
                                      here is hariteja
                                      my contact address - [protected]
                                      my waybill no is [protected]. & product price is 32000/-
                                      the product is delivered on dec 11 2021.
                                      i have taken the parcel from your staff satish kumar at guntur branch. the parcel is very less weight. i already said the delivery guy i need to open infront of that shipper but he cant supposed to open infront of shipper.
                                      Product - i phone 12 pro (And its cant be working)
                                      here the main issue is i got fake product from bluedart courier. the product can't much more than 2000/-. How the bluedart guys fooling the customers and see 32000 is not a small amount.
                                      And i paid the amount to cash on delivery. for the last two days i was going daily to your bluedart courier (Guntur branch). so take the action on shipper.
                                      and how the bluedart guys dealing fake products.

                                      I am telling you hardly if you didnt take action any i would like to file a case on bluedart.
                                      NOTE : And i have all proofs with me. take the action fast and reply me soon. And i will wait till this day.

                                      And guys you come with me solution and dont tell any silly things. the product price is 32000/-
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        A
                                        Anshul Tale
                                        Dec 14, 2021
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                                        Address: Harda , madhya pradesh

                                        Bluedart never delivered to My home. The delivery person is calling from office and telling me to pick up from the office. I paid for home delivery so why would I come to office to pick My parcel. The delivery person was also behaving rude. Very bad service . I have also called customer service but my parcel has not yet delivered to my home.
                                        Blue Dart Express customer support has been notified about the posted complaint.
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