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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Nov 17, 2025
Complaints 10547
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942
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 97

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P
poonamrajdugu
from Delhi, Delhi
Feb 2, 2021
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Respected sir/Madam, My parcel AWB No. [protected] is not delivered at my home and none of my family member received this item till now. One sms has come to me showing that your item delivered on 22.01.2021. I approached to your customer care for the same. They told within 24 hours your problem will be resolved. But after almost 10 days no response has been taken by your company. This will also tarnish the image of your reputed company. Please take necessary action so that I can get my parcel immediately.
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    G
    G vijay chithra
    from Perani, Tamil Nadu
    Feb 1, 2021
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    Prohibited area - entry restricted for delivery

    My waybill no. Is [protected]. My parcel was out for delivery by 3.23 pm from Lucknow service center to CSIR-CDRI. The closing time of the institute is 5.30pm. Hence, their entry was restricted. Kindly deliver the parcel anywhere between 9.30 am to 4.00pm to the provided delivery location by tomorrow....
    +1 photos
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    S
    Sindhu Vs
    from Poonamalle, Tamil Nadu
    Feb 1, 2021
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    Waybill no: [protected] is not yet delivered. But the status shows delivered. whats happening??

    My mobile number: [protected]
    mail ID: Sindhu.[protected]@gmail.com
    Blue Dart Express customer support has been notified about the posted complaint.
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      A
      Anagha Sk
      from Thrissur, Kerala
      Feb 1, 2021
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      Resolved

      I haven't received my courier packages, but its showing delivered on the tracking page and the recipient is wrong. Waybill No - [protected].
      Kindly help, never expected this to happen, what a absent minded delivery service.
      +1 photos
      Feb 3, 2021
      Complaint marked as Resolved 
      It is resolved
      Blue Dart Express customer support has been notified about the posted complaint.
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        Simon Jamatia
        from Noida, Uttar Pradesh
        Feb 1, 2021
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        Address: Udaipur, Gomati Tripura-799120

        Hi! I am Simon Jamatia from Udaipur, Gomati Tripura-799114, Recently I recieved a call from Blue dart Courier boy Today (1st February 2021) He is warning me that if I won't pick up from their office They would cancel it, But how is that possible without our consent, This is not only first time, I am facing everytime whenever my percel arrived from Blue dart, I don't mean I dislike this company, I mean to say that, Courier office o[censored]daipur Tripura, Needs to be improved a little more, They should have delivered atleast at the mentioned address, They don't have enough courier boy, they would always asked for their customers to get at the office...I would like to request the admin to take serious on this matter...you can reach me at Phone: [protected] Whatsapp: [protected] email: [protected]@gmail.com
        Blue Dart Express customer support has been notified about the posted complaint.
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          T
          Thrinadh Ravuri
          Feb 1, 2021
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          Milton stainless steel lunch box 500ml show 3 box and bag in online in paytm but product received only one box, but not received remaining two and bag
          +2 photos
          Blue Dart Express customer support has been notified about the posted complaint.
          Feb 01, 2021
          Updated by Thrinadh Ravuri           Subject of Milton stainless steel lunch box 500ml, in online showing 3 Boxes with bag, but we received only one box but not received the two boxes with bag

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            A
            abhimittal342
            from New Delhi, Delhi
            Jan 31, 2021
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            T2101251730295613520512 First I have paid by upi throigh phone pe but delivery boy said it doesn't shown to me
            so I then give him cash of 449
            I have checked phonepe It shown You rev payment successfully
            Kindly revert my money ASAP
            +1 photos
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              D
              Deepak1616
              Jan 31, 2021
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              Address: e-OBC, Punjab National Bank 057810, Kachery Road, Uditnagar, Rourkela-769012

              AWB No. [protected]. Package not delivered at site but status showing it's delivered on[protected]. Please deliver at site ASAP.

              Regards,
              Mrs. Ekta Singh
              Punjab National Bank-057810
              Kachery Road, Uditnagar,
              Rourkela-769012
              Phone: +91 [protected]
              +1 photos
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                R
                [email protected]
                from Bengaluru, Karnataka
                Jan 29, 2021
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                Address: Navin Nayak & Associates, Chartered Accounts, # 43, 2nd Floor, VS Century Towers, HB Samaja Road, Basavanagudi, Bangalore - 560004, Karnataka

                To day I have received a confidential documents which was courier from my client vide No.: [protected] - Delivery address Navin Nayak & Associates, Basavanagudi. The delivery person has not handed over document to our office instead he throwed the document at ground floor gate itself where as our our office is situate at 3rd floor. On the document cover itself its clearly mentioned confidential. If some took over the document who will be hell responsible? After paying higher charges to delivery is this reckless service we can expect. When I checked status of delivery it says received by SELF. Is it not Blue Dart to have responsible to delivery the documents to concerned office/person? Can I get proper explanation on this please.
                You can reach me on mail - [protected]@kridha.in
                Blue Dart Express customer support has been notified about the posted complaint.
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                  L
                  Leoni Choudhury
                  from Delhi, Delhi
                  Jan 29, 2021
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                  Address: IIT Guwahati, Academib building, Core-4, Physics dept, North guwahati

                  I got a call at 11.50 am from Mr. Mahesh the blue dart delivery boy. i told him I am available at my given address. i can pay for the parcel by card or cash but he returned back without contacting me and later i got this message of the missed shipment ship.

                  Please look after the matter as tomorrow and day after tomorrow I will be out of station
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    C
                    Campus Manager
                    Jan 29, 2021
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                    Address: Perfact Inve & Personnel Services Pvt Ltd, C/O INDIAN INSTITUTE OF INFORMATION TECHNOLOGI , BLOCK 9 IITV, GOVERNMENT ENGINEERING COLLEGE SECTOR-28 GANDHINAGAR (M) 8055105924

                    I Gohil Bhupendra Sinh my Shipment No [protected] last 3 days continue call but not deliver by credit cared Mr Amit Kumar Shunkle is miss behave with me he saying that " AAPKO JO KARNA VO KARDENA"
                    i am not satisfied this your Blue Dart service, Please Now my shipment send with my office Adress Gandhinagar Gujarat
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      B
                      BANSAL ASSOCIATES
                      from Mansa, Punjab
                      Jan 28, 2021
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                      Address: HONE PHOTOSTAT, OPP SAW MILL , NEAR OLD INCOME TAX OFFICE, MANSA

                      My shipment no. [protected] and no. [protected], and no. [protected]. I had not recieved my parcel from blue dart till date. But blue dart send me msg that your parcel delivered on[protected]. I compalint regarding this to blue dart helpline no. On[protected] again compaint on[protected] evening and again complaint[protected] and again complaint[protected] and again complaint[protected]. But no further action taken by blue dart. In there parcel my very urgnet documents. Plz action on this behavior and provide my parcel because i have very urgnet need of this parcels. My mobile no. - [protected]
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Feb 01, 2021
                      Updated by BANSAL ASSOCIATES                       but now this i have not reciveed parcel. what i do. now. plz help and sent my parcel
                      Mar 30, 2021
                      Updated by BANSAL ASSOCIATES                       i think i was complain on wrong site because ther eis no action taken and no solution.
                      i am soory to complaint on consumercomplaint.
                      Apr 17, 2021
                      Updated by BANSAL ASSOCIATES                       this is useless portal for any complaint
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                        S
                        Shar ron
                        Jan 28, 2021
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                        Website: Bluedart

                        I've been waiting for my product since it's arrival. I got a message two times saying it's out for delivery but I did not receive the parcel both times. I understand the first situation was due to unforeseen circumstances but I don't see why the product has failed to reach me the second time. Please look into this issue and reach back as soon as possible.
                        +2 photos
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                          B
                          bornkira
                          Jan 28, 2021
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                          Address: 58, extension 2, Sainik Colony, Jammu

                          Hi,

                          My parcel was delivered without my awareness to someone I don't know. It was of high security item which was delivered.

                          I was never called or told, never did i share my OTP to deliver the parcel.

                          I want you to please look into it on high priority.

                          Waybill no - [protected]
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                            V
                            vineeth kagitha
                            from Nellore, Andhra Pradesh
                            Jan 26, 2021
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                            Website: www.bluedart.com

                            Hello Team

                            I have sent a laptop trough Bluedart from Machilipatnam(521001) to klllapur(509102) on 23rd Jan. My laptop got delivered to kavya on 25th Jan with major damage in the transit. I have immediately called the bluedart office. They are not responding properly.So I can't claim the product money . The package got crumbled in one corner. If a product package is crumbled is that not considered as damage the laptop is not even switching on as the battery compartment is out of shape. I m looking forward to hearing from you.

                            Waybill no:[protected]
                            +1 photos
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                              P
                              Par_neet
                              Jan 26, 2021
                              Resolved
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                              Resolved

                              AWB-[protected]
                              25 Jan was the expected delivery date for my order and I was at home for whole day .but at 9:30pm I got sms that we will deliver your shipment and suddenly at 9:48pm I got msg that sorry we missed u.but I haven't recieved any call from delivery boy, and I check my shipment status it was updated that delivery attempted premise closed.pls help me out of it ASAP
                              Thanku
                              +2 photos
                              Jan 26, 2021
                              Complaint marked as Resolved 
                              So my problem has resolved within 2 hours as I got msg from company that they had informed to service centre of my location and I received my parcel as well.i must say that bluedart is very supportive to its customers Thanku
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                S
                                Shafia Hassan
                                from Bengaluru, Karnataka
                                Jan 26, 2021
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                                Address: #6 jp nagar 5th phase 4th cross 22nd main vinayaka nagar bangalore

                                This is my AWB no [protected]
                                which is pending and your delivery executive call me for delivery but he refused to deliver..he simply called for formality..kindly check and reschedule the delivery o that...
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  A
                                  Ajaykumarvinnakota
                                  Jan 26, 2021
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                                  Address: Ongole

                                  Waybill no :[protected] .I am available in this address but they will update as no such consignee at the given address. They do not call me for guide the direction or what's another problem. Worst service. Please forward this to bluedart courier service for doing some action. I saw first time this type of service worst service in my life
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                                    S
                                    Siddhãarth
                                    Jan 25, 2021
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                                    I need to return my package because which your delivered my item car and bike accessories (whistle) is not a same this is different I m purchase another thing so I need to return this product and return my money
                                    I m reach to your customer care service to talk about my package but your site no response and no any contact number so please solve my problm if you not
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      S
                                      shamshad1
                                      from Bengaluru, Karnataka
                                      Jan 25, 2021
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                                      Address: BAREILLY

                                      My shipment you send by blue dart courier is not delivered to me as he said that my adressed is incorrect while my adressed you mentioned is correct. But you not mentioned my contact no:-[protected]-so please mentioned my contact no.So that i received my shipment. The blue dart customer care service boy suggest me to do this . So please contact to blue dart courier to mentioned my contact no on shipment
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