Blue Dart Express — Blue Dart Express: Gurgaon Cpc, SAFDARJUNG ENCLAVE 12 DDA COMMERCIAL CENTRE NEXT TO JET AIRWAYS YUSUF SARAI NEW DELHI-110016

Address: Blue Dart Express: Gurgaon Cpc, SAFDARJUNG ENCLAVE 12 DDA COMMERCIAL CENTRE NEXT TO JET AIRWAYS YUSUF SARAI NEW DELHI-110016

Website: www.bluedart.com

This is refers to complain against Non- Delivery of Courier through “Blue Dart” AWB No. [protected]”. I would like to inform you that I have a very urgent Courier, which was courier by MeNMoms.

I had placed order for 02 products from MeNMoms official website on 12/10/2024 and full payment was done for both products. Since then I was notified through official website of MeNMoms, that the order will be delivered through “Blue Dart” courier with AWB No [protected]”.

But after few days when I tried to track my order from “Blue Dart” website using AWB NO [protected] : https://www.bluedart.com/
I found that order is not getting processed only since 12/10/2024 till date. The order is not getting shipped and everytime pickup is getting cancelled by call from “Gurgaon Cpc”.

Hence current status of the package is Pickup Cancelled By Call since 15 Oct 2024 till date. This is very bad service as I am not even informed about this big delay in delivery of my order. The order is not getting processed from Pickup Cancelled By Call status further since 15/10/2024 till date.
I have attached below ShipmentDetails, Status, Map details for your reference.

I have tried calling Customer Care Call Centre No. of “Blue Dart” many times but I am unable to reach out to the support team. On the official Blue Dart website, on TrackDart: Tracking Details page I have sent written concern to you but there is no response from your side.
Kindly respond to my query and contact me from details of AWB NO asap. If the order cannot be fulfilled, kindly arrange for full refund to me in coordination with “MeNMoms” urgently.