Blue Dart Express — damaged goods received from blue dart express | |||
Dear sir, We have received a shipment of goods at our mumbai h. O. From our warehouse in pondicherry. When the goods were shipped they were in perfect condition. When we received them at h. O. On the 11th august 2017, 79 products were damaged with a retail value of rs. 40, 000. The goods were marked as damaged on receipt and a blue dart representative even came to make an inspection later in the day. His name is rajesh maruti sanas and his job title is executive - security. His email is [protected]@bluedart.com The reference no. For the shipment is [protected] (See attached photo). The receipt slip with blue dart is marked as goods received but with damage. I have attached an image of the damaged goods where our products have either been totally crushed on one side, or the pumps have broken and the labels completely spoilt by leakages from bottles that were cracked open. When we received the shipment blue dart reps admitted that these goods were damaged in transit because they were dropped. Yet i have not received any further information and have not been given any service whatsoever. How i am going to recover the value of goods damaged? I have even prepared an excel file detailing which goods have been damaged and photographed them and sent them to blue dart ([protected]@bluedart.com) - but no response!!! What kind of service is this? Is this how you treat your customers?! I request a full refund for damaged goods. Kind regards Rakesh patni Naturma life llp Was this information helpful? | |||
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Blue Dart Express customer support has been notified about the posted complaint. | |||
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+91 79 6612 1212
Shalimar Co-Op Housing Society Ltd, Ashram Road, Ahmedabad, Gujarat, India - 380009
We have received a shipment of goods in Noida From my Office. When the goods were shipped there was two items. one laptop and one a beautiful Cup, Packet was looking damage, So I asked to open and show the Items.
that is in perfect condition inside the box,
I asked to open other then delivery buys denied and asked for provide the receiving I provided that.
then Delivery boy leave the place wile I started to open other packet.
I opened and Found Cup is in broken condition, which worth was Rs.300.
All happens today, date is 05-May-2022.
I request with the blue Dart team to pick up the broken Item and refund the money Rs 300.
Item was gifted to me, it would be more costly, I am very disappointed with BlueDart delivery system