Blue Dart Express — haven't received my shipment since 3 days

sumbhatt11

from Pune, Maharashtra

Address:

Akshar Elementa Tathawade Pune, 411033

This is regarding my shipment #[protected].

Since 3 days i have seen my shipment status to "out for delivery" and then "customer requested future delivery" when the delivery guy have never called me even once. The delivery personal never confirmed me for future delivery. What kind of professional behaviour is this.
Especially today i had taken leave to be able to receive my shipment at my home address and yet received no communication from them.
They have updated my status to "out for delivery" to "need department name/extention number" which is required for office address and haven't delivered my shipment yet.
I mean why do you need department name/extention number for a residential address, this is absurd and highly professional.
Please look into this matter as soon as possible and deliver my shipment as it have some urgent items i need for work.

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Blue Dart Express customer support has been notified about the posted complaint.

May 18, 2019

Updated by sumbhatt11 Since 3 days I have seen my shipment status to "Out for Delivery" and then "Customer Requested Future Delivery" when the delivery guy have never called me even once. The delivery personal never confirmed me for future delivery. What kind of professional behaviour is this.
Especially today I had taken leave to be able to receive my shipment at my home address and yet received no communication from them.
They have updated my status to "Out for delivery" to "Need Department Name/Extention Number" which is required for office address and haven't delivered my shipment yet.
I mean why do you need Department Name/Extention Number for a Residential address, this is absurd and highly unprofessional.
Please look into this matter as soon as possible and deliver my shipment as it have some urgent items I need for work.