I'm fed up now...
Never had such experience with an online purchase before
I purchased a by tocgwatches.in on 05/09/2024. They told that delivery will be completed within 3-5 days and for the same they booked a shipment via bluedart on 09/09/2024 the shipment was received by bluedart and was confirmed to me that my package will be delivered by 12/09/2024.
On the same day first the shipment got delayed in Delhi for some reasons idk why..
It reached Agra by 9:00 am and was out for delivery by 12:00.. I eagerly waited but at 16:00 I tracked the shipment and it said DELAYED BEYOND CONTROL
I was confused what is this and tried 100 times calling their costumer service number but they never picked the call
Now on 13/09/2024 by 15:00 I checked the shipment it said delayed delivery and by 15:20 it was out for delivery AGAIN...
I was relieved but it was a bit fishy as they don't deliver this late
Now I called their costumer service executive and this time they picked up ...
I was told my order is not on delivery even though it showed on the website...
They assured me to deliver it by the evening
I again called them they said the same
I waited the whole night and now at 22:30 I got whatsapp from bluedart that my delivery was unsuccessful because CONSIGNEE ADDRESS IS INCORRECT OR INCOMPLETE...!!
wtf...
The whole day they lied to me and now they blamed it all over me...
I'm fed up now
Just give me my package man
Consumer court help me please 😭🙏
They don't pick calls you can't track delivery boy it's just too much...
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