Blue Dart Express — Regarding Amount refund

My order from Ajio was delivered on Dec 9th and amount was paid through RAZORPAY. But the delivery status was not updated in my Ajio app.Then I contacted the service person on dec 14th who delivered the parcel.He told to repay the amount to close the status and the previous amount will be credited within 10 days.so I paid again the amount on Dec 14th but its almost more than 10 days still I dint get the refund amount..please do the needful