Blue Dart Express — Subject: Consumer Complaint Against Blue Dart Undelivered Vehicle Shipment (Delivery Due on 3rd June 2025)

Address: WPW7+V6F, Manjunatha Layout, Thubarahalli, Munnekollal, Bengaluru, Karnataka 560066] Date: 6 June 2025

Subject: Consumer Complaint Against Blue Dart – Undelivered Vehicle Shipment (Delivery Due on 3rd June 2025)
To
The Consumer Grievance Officer / Concerned Authority,
Blue Dart Express Ltd.
Dear Sir/Madam,
I am lodging this complaint against Blue Dart Express Ltd. for failing to deliver my vehicle within the promised timeframe and for providing an extremely poor level of service and customer support.
Details of the Issue:
• Consignment/Tracking Number: [[protected]]
• Vehicle Description: [Mention vehicle type, model –Honda Shine 125, black model number-JC36E9279305]
• Promised Delivery Date: 3rd June 2025
• Current Date: 6th June 2025
• Delivery Status: Undelivered
• Pickup Location: [Radha Shanti Palace, FV94+6QW, Deulasahi Rd, Chandini Chowk, Cuttack, Odisha 753002]
• Destination: [WPW7+V6F, Manjunatha Layout, Thubarahalli, Munnekollal, Bengaluru, Karnataka 560066]
Despite the assurance of timely delivery, the vehicle has still not been delivered. What’s even more concerning is the complete lack of communication or support from Blue Dart’s customer care. I have made multiple follow-ups, but no proper response or resolution has been provided.
This is a serious breach of trust and service failure. I expected a reputed company like Blue Dart to handle high-value shipments with professionalism, but this experience has caused me mental stress, inconvenience, and financial loss.
Relief Sought:
1. Immediate delivery of my vehicle without any further delay.
2. A formal written apology for the delay and poor service.
3. Compensation for the inconvenience and mental distress caused.
4. Assurance that such service lapses will not occur again in future.
I am also planning to escalate this complaint to the National Consumer Helpline and other regulatory platforms if I do not receive a timely and satisfactory response.
Kindly consider this as a formal complaint and take prompt action.
Sincerely,
[Sujit Kumar Debta]
Contact Number: [[protected]]
Email ID: [sujitdebta2025]
Address: [WPW7+V6F, Manjunatha Layout, Thubarahalli, Munnekollal, Bengaluru, Karnataka 560066]
Date: 6 June 2025