Blue Star India — complaint regarding free servicing

Address:Mallick bag colony, North 24 Parganas, West Bengal, 743134

My complaint is regarding my blue star air conditioner which i bought on 20th jun 2018. My father called consumer prompt centre on 16th jun 2019 (Screen shot attached with phone no) regarding free service provided by blue star. The representative named ranjita ([protected]) told that company technician will be at ur place within a week for free service and havn't provided any docket or complaint no.

After a week when my father again called her regarding service, she is annoying about the last call and as my ac is out of warranty right now, she is charging a paid service for the above said item.. Invoice and call details are att.
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Blue Star India customer support has been notified about the posted complaint.
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Dear Customer,

We regret the unpleasant experience you have had and have noted your complaint. Rest assured, we will connect with you at the earliest.

Regards,
Team Blue Star
Hi this is Rajesh from delhi recently I bought a brand new AC 2ton from vijay sales at faridabad 25 may 2019 but its not working I complained many times but I didn't get any call or response by u
I just want to exchange this [censored] product ok
Rajesh ([protected])
Exchange this immediately otherwise I take leegle step against u
Dear Rajesh,

We regret the unpleasant experience you have had and have noted your complaint. Rest assured, we will connect with you at the earliest.

Regards,
Team Blue Star

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