[Resolved] Blue Star India — Installation of AC | |||
Hey Dear, I bought Bluestar 1.5 tone split AC from your authorised dealer located in Ismailabad, Kurukshetra, Haryana. First of all, they said installers are coming 30/July/2021. I waited all day for installers but they never turned up, next day I rang again and they came around 10:30 in the morning I postponed my appointment because they said it will take approximated 2 hours and its 5:30pm and i am still waiting and I don’t know what times they going to finish this job. I wonder how a well reputed company hold unprofessional engineers. They put the coper pipe from top of the building and don’t know why they push it back and leave all sleeves inside the building pipe. All sleeves stuck inside the building pipe. Please have a look I attached some photos, i need to fix all the walls now what a wastage of hard earning money and time. Really bad day, because of bad service, further i am planning to take action against you after discussing with professional team. Thanks Regards Sandeep Was this information helpful? | |||
Sep 4, 2021 Complaint marked as Resolved Blue Star India customer support has been notified about the posted complaint. Verified Support Aug 02, 2021 Blue Star India Customer Care's response Dear Sir, Greetings from Blue Star Limited ! We have received your email and noted its contents. To take this matter up with the Area Manager, please help us with below details and email it to [protected]@bluestarindia.com • Complete Name and Number • Complete Address with pincode • Model Number • Date of Purchase We look forward to help you and assure you of our best services at all times. Please Note: The world is in the a midst of a medical crisis, and all o[censored]s in India have also been affected. In order to curtail the spread of Covid-19 pandemic, the Government of India & State Administrations have issued various guidelines / orders & restrictions. This situation is changing every day, and therefore you may experience a delay in our service offerings including call centre operations. We thank you for your understanding and cooperation, and be rest assured that we will get back to you at the earliest to solve your concerns. Till then, stay safe. | |||
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