Blue Star India — New Split AC drain assembly broken - No response for a month now

Hi, I bought an bluestar split ac from flipkart on 13 th June, got delivered on 14th June. After many follow ups, bluestar channel partner in Noida sector 78 a n a refrigeration guys came n installed it. As soon as they left water started pouring from the front, we called the guys they didn’t come, they knew about the broken drain assembly still installed it just for the sake of their fee I think. Since then we are calling customer care, contact in bluestar, a n a every day for last 3 weeks now, no response at all, in the meanwhile another visit happened on 24th June, they took photos n videos of the water leakage. It’s a routine now to call 3 numbers a n a, bluestar customer care and contact person Anil in bluestar and all of them will say sorry.

No idea what’s the future of this newly bought AC.

Thanks,
Anurag Yadav
Mahagun moderne sector 78
Noida
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