BMW India — complaint regarding door handles and tyres

Address:

Panipat, Haryana, 132103

Myself dr. Rajat garg using 320 d.. My complaint is regarding your door handles which got sticky to hold as its rubber is melting.. Such embarassing situation to get someone sit in my car.. I'd never seen this in any car even cheap to cheap brands.. For same i'd contact krishna automobiles and they sent me 24000 quotation for handle replacement saying after 50 % discount.. I will not pay for this at all and request you to get those handles replace foc, as i bought bmw for brand reputation and if this is the quality you people are providing that the rubber just melt off than you should better shut down... Sending you photographs of the same we are using handles with cloth wrapped on it.. My second complaint is i got two tyres replaced in 2018 from krishna automobiles and recently when i faced problem with those tyres i went to some car dealer in my city and they shiwed me that out of two tyres one is 2015 manufactured. Within 3 years even the tyre was not used but rubber got dry and causing problem within 5000 kms, so i want those tyres to be replaced..