Board Of School Education Haryana — ordered and paid for product but not received the product

Hi,

The said company had given lucrative offer in its advertisement on facebook. Customers can make only prepaid orders. No cash orders were accepted by the company. Once you order, you will get proper message, mail and even a phone call by their representative to assure you that you will receive your order on that date. But when you try to open the site or call on the number provided by them after few days to know the status of your order, neither the site was opening nor the call was attended by someone. Moreover the number provided is continuously switched off. The only thing i got was that the number is of gujarat because the message that the number is switched off is in gujarati. I checked my bank account and the payment was passed through payment gateway [protected]@icici. It is really shameful in the current scenario where e-commerce is getting so prevalent, these kind of activities are happening. To protect the interest of consumers and trust on new businesses, please take strict action and help us in getting refunds. It is also dangerous because customers put their address and banking details which can be misused by such fraud company. Screenshots of the message, mail & payment are attached.

Please take strict actions and get our money back.

Regards,
Nidhi lakhotia