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Boat — after receiving the faulty product to the service center they are not responding

Address:c/o chhote singh, gaytri nagar, East Champaran, Bihar, 845401

I have an issue with my a earphone model Boat 220 .My complaint ticket no. Is 363965. My damaged product has been delivered to the service center on 16th july 2019, they said that it will take 4 days for replacement . But they have not replaced it . And not even providing any update regarding it. Neither They answer the phone call nor reply through any mail.
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Comments

Hey boAthead,

Terribly sorry for any inconvenience you might have faced but we have escalated your issue and will resolve this asap.
If you have any other queries, you can write to us at [protected]@imaginemarketingindia.com, we are always available to help you out!!

Regards,
BoAt Crew
Reply
boat service is not good at all i have been trying to get my replacement from 2 months but they misguided me and after that they gave me a wrong product in replacement.
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