Claimed

boAt Complaints & Reviews

1
Last updated Sep 24, 2023
Complaints 5654
Resolved
419
Unresolved
5235
Quick Links
Statistics
Share
Contacts

File a complaint to boAt

Having problems with boAt?

File a complaint and get it resolved by boAt customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
boAt
Customer Service Contacts

boAt Phone Numbers

Phone
+91 22 4946 1882
1371
1478
View all boAt contacts

boAt Head Office Address

C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon
Mumbai
Mumbai City District
Maharashtra
India
400063

boAt reviews & complaints(5654)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
r_a_k_e_s_h88
from Patna, Bihar
Sep 24, 2023
Report
Copy

I request warranty Claim against Boat Stone Grenade Speaker on 20th Sep. But did not receive any notifications yet. It shows that it will take only 2 days to solve any Request, but there are 4 days gone, and I did not receive any such responses. As I need this product in emergency, i here request for it. My ticket ID is 39029306.
boAt customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    kivuohs
    from Kolkata, West Bengal
    Sep 22, 2023
    Report
    Copy

    I have bought this headphones on July and it has been just 2 months that the earbuds are not charging properly. The earbuds are not getting charged while the charging case is fully charged. Also the colour of the pogo pin got faded.
    boAt customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      Gyani rajbhar
      from Naihati, West Bengal
      Sep 20, 2023
      Report
      Copy

      Address:North 24pgs ,Kolkata, wb
      Website:Boatlifestyle.com

      When i reach boat complain register page, and i fill all detail for register my complain..and i shaw screen shows complain limit exceeded...but i purchased my eardopes last 6-7 month ago..and i cant claim my warranty so plz help me😌
      boAt customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sheetal Khanna
        Sep 6, 2023
        Report
        Copy

        Boat airdopes missing in parcel

        Address:Sd 479, tower appartment, pitampura,Delhi 34

        Dear Sir,

        I am writing to express my deep disappointment regarding my recent order, #5325950, for the Airdopes 161 Pro, placed on September 1st, 2023.

        Despite receiving confirmation emails on September 2nd that my order had been packed, I discovered upon opening the package on September 5th at 8:15 PM that it was EMPTY. There were NO AIRDOPES INSIDE, only the charging cable, warranty card, and stickers.
        br...
        +1 videos
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        M
        Mak$$77
        Sep 4, 2023
        Report
        Copy

        Order id - 5253462EX1

        My replacement product is not getting delivered even after the defective product was picked up 12 days back . Talked 3 times on customer care and didn't get satisfaction..
        boAt customer support has been notified about the posted complaint.
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mak$$77
          Sep 4, 2023
          Report
          Copy

          Website:boat-lifestyle.com

          I had ordered boat airdopes 131 on 15h august 2023 but they came defective. I filed for replacement and the defective product got picked up on 24th august 2023 . But till now I have not received the order yet and it's 12th day today . I have talked to the customer care service 3 times but theere has not been aby update ..I can't even track the product and I can't cancel it .. It's nearly one month since I placed my order ..

          Order id[protected]EX1
          boAt customer support has been notified about the posted complaint.
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Param00
            from Faridkot, Punjab
            Sep 4, 2023
            Report
            Copy

            Right side of my airdope161 was not working so i claimed for warranty. They picked the product accepted claim, repaired, and delivered back but the product was not repaired so i have to send again but this time there was no update for 7 days. After 7 days says your product is damged and don't accept any claim. Ticket id 37799652
            boAt customer support has been notified about the posted complaint.
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              Dr Arpita mukherjee
              Sep 2, 2023
              Report
              Copy

              When I register warranty claim on the website I received e-mail from the team that our blue dart partner is pick up your product and inspection done.After some the courier partner arrived at my home and showing my product which was not physically damage and now when my product arrive at the company I got a email that product is physically damage and warranty claim is rejected .
              I brought the speaker from Amazon and if it was damaged i would have returned the product back to Amazon and not use it for a month. Who knows if the boat company doesnt want to replace it and instead is now rejecting the claim because they dont want to replace the product. At the first place if the product is damaged then the courier company would not receive it.
              Liers.. boat.. because of this u will loose the market and valueable customers also.
              My ticket number is 37637474. Resolve this problem
              boAt customer support has been notified about the posted complaint.
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Dr Arpita mukherjee
                Sep 2, 2023
                Report
                Copy

                When I register warranty claim on the website I received e-mail from the team that our blue dart partner is pick up your product and inspection done.After some the courier partner arrived at my home and showing my product which was not physically damage and now when my product arrive at the company I got a email that product is physically damage and warranty claim is rejected .
                I brought the speaker from Amazon and if it was damaged i would have returned the product back to Amazon and not use it for a month. Who knows if the boat company doesnt want to replace it and instead is now rejecting the claim because they dont want to replace the product.
                Liers.. boat.. because of this u will loose the market and valueable customers also.
                My ticket number is 37637474.
                boAt customer support has been notified about the posted complaint.
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Aakash Sharma 07
                  from New Delhi, Delhi
                  Aug 29, 2023
                  Report
                  Copy

                  My boat rockers 450 pro black in colour has been broken due to bad manufacturing quality of the product, i have been using it from past 6-7 months and have cared for it a lot it has been broken without any external pressure applied on it. it has a crack on slider due to bad manufacturing quality of the product and i want the spare slider of the product as soon as possibel
                  boAt customer support has been notified about the posted complaint.
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Nikhil saini22
                    from Baghpat, Uttar Pradesh
                    Aug 21, 2023
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                    Report
                    Copy
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Replacement of the defective product is not shipped after 48 hrs of verifying the defective product.

                    I have purchased Boat Airdopes alpha swedish white earbuds on 5 July 2023.
                    After one month o[censored]se i am getting issue in the product & i registered a complaint to claim the warranty of the product on 5 August ( ticket no[protected] but there is no pickup of the product & they cancelled the pickup two times and closed the ticket.

                    Then, I registered a complaint again just after the ticket closed on 11 August (ticket...
                    +6 photos
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    I have purchsed BoAT Airdopes 131 through BoAT webiste on[protected]Order no:3993906) . But due non funcionality of the Ear-phones I have claimed warranty on[protected] through the authorized service centre of BoAT company by submitting my original BoAT product. Ticket ID of the warranty claim is 35147329. Later I have received confirmation letter by BoAT that my product replacement claim is accepted and it will be send to the same address...
                    +10 photos
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    L
                    Lokesh Chandra Jha
                    from Motihari, Bihar
                    Aug 17, 2023
                    Aug 22, 2023
                    This thread was updated on Aug 22, 2023
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                    Report
                    Copy
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Dear sir/mam
                    I bought boat's airbuds on 9/4/23 there was problem in it I complained it is not making my stuff and not giving it help me.
                    Not even returning Ticket id 36563544
                    +1 photos
                    Aug 25, 2023
                    Complaint marked as Resolved 
                    My problem is not solved and my earbuds not returned
                    boAt customer support has been notified about the posted complaint.
                    I'm not satisfied with the answer
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      Bipyogendra
                      Aug 16, 2023
                      Report
                      Copy

                      Website:Boat lifestyle

                      When I resister warranty claim on the website I received e-mail from the team that our blue dart partner is pick up your product and inspection done.After some the courier partner arrived at my home and showing my product which is not physically damage and now when my product arrive at the company he tolde that product is physically damage and we do replace this.And I share my prove that company accepts the product on 16 August 2023 17:27 and physical test time is 16 August 17:26, how is this possible.My complaint ticket number is 36836687
                      boAt customer support has been notified about the posted complaint.
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        Nilendu Datta Choudhuri
                        Aug 14, 2023
                        Report
                        Copy

                        Address:Simvo Apartment Below Westside Mall Gangtok Sikkim 737101

                        I had purchased Boat Partypal 208 through Amazon on 21st July, 2023, however, recently two days back, the battery stopped charging and now the device is not functioning. Further, when I am trying to lodge a warranty complaint the site keeps rejecting my invoice stating that it is ineligible and now i have been blocked from the complaint site stating claim exceeded
                        +1 photos
                        boAt customer support has been notified about the posted complaint.
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Rioriorio
                          from Chennai, Tamil Nadu
                          Aug 13, 2023
                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                          Report
                          Copy
                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          Warranty I got wrong product

                          Address:No.9 Ganesh nagar kolathur chennai - 600099
                          Website:www.boat-lifestyle.com

                          Hi team,

                          I have purchased the boat airdopes 141 on 12 Feb 2023 in offline shop

                          My airdopes stopped working on right side so i raised the support case to replace warranty the product ticket number[protected] today i rieceved the product but the product i got was get boat wired earphone boat earphone, not the product i claimed warranty for.

                          I want my boat airdopes 141 same as I bought
                          br...
                          +2 photos
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          I
                          imp78
                          Aug 13, 2023
                          Report
                          Copy

                          Address:68,Akshar Green, Kanjari Road,Halol

                          My Boat bassheads 225 indie lime is jack issue
                          i want cliam warranty they want invoice of product and i am downloading from their website but there is error and coming is please try again every time
                          boAt customer support has been notified about the posted complaint.
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Adi0603
                            from Patna, Bihar
                            Aug 11, 2023
                            Report
                            Copy

                            I have claimed warranty for BLACK AIRDOPES 190, as it was having audible problem, i returned it on 25th juky whose ticket number was 35880214, today i rieceved the product but the product i got was some boat earphone, not the product i claimed warranty for.
                            +4 photos
                            +1 videos
                            boAt customer support has been notified about the posted complaint.
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              Cs Ankit Goyal
                              from New Delhi, Delhi
                              Aug 9, 2023
                              Report
                              Copy

                              My Name is Ankit and my warranty claim ticket no. is 36094938.
                              I handed over my boat 161-Peppel Black in good condition to boat's pickup agent, there was no physical damage on that product. But yesterday i received mail from boat that my product was physically damaged. It is clearly mentioned in the previous mail that boat's agent will inspect the product before pickup.
                              +1 photos
                              boAt customer support has been notified about the posted complaint.
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Soumya8917
                                Aug 8, 2023
                                Report
                                Copy

                                My complaint number is 36557724 Which I had raised on August 6 and my product was also picked up on the same day. Those who came to pick up the product had seen the product. There was no damage in product that time otherwise the pickup person deny to receive the product. Now the Boat team saying "Your warranty claim has been rejected because we found the received product to be Damaged Product". Please Boat team solve my issue As soon as possible .It's very disappointing. My ticket number is 36557724 .
                                +1 photos
                                boAt customer support has been notified about the posted complaint.
                                Helpful
                                Be the first one to find this review helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit