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boAt Complaints & Reviews

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Updated: Dec 18, 2025

Complaints 5760

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425

Unresolved

5335

Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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boAt reviews & complaints(5760)

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I bought boat rockerz 400 from Amazon. 3 months later the right side speaker made weird sound. I registered warranty online but they asked to visit nearest service center. I thought they will reject it giving reasons but guy checked and said “manufacturing defect” so replaced whole piece. New unit working fine. Process was faster than expected....

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Address: Pune

Most importantly, the company doesn't believe in getting contacted by customer. in every support links they have deployed BOTs. Whether it is chat or phone.

Even their Grievance email grievance.[protected]@imaginemarketingindia.com is not working.

I understand Low Price = Low quality. But throwing customer off the cliff after they purchase a product is completely different strategy. It will not work for long term....

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I have Boat Aavante Bar 5400D and is soundbar ka subwoofer suddenly stopped working after around 6 months. I was honestly worried because I had read reviews about long warranty delays. I went to the service center near my place in Janakpuri, Delhi, thinking it might take days, but it was actually smooth. The staff checked everything on the spot, replaced the cable free of cost, tightened the port, and tested it right there. They fixed the...

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The outer box of my boat Aavante Bar 3200D was slightly crushed from one side and I freaked out. But andar soundbar properly packed tha with everything sealed and intact. It connected immediately and worked from day one. Good thing is at least packaging strong....

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My boat Airdopes Plus 311 one side would randomly disconnect in the middle of calls. It was quite annoying because I use them for work. I thought kharab ho gaya and prepared myself for a complaint. I called customer support who guided me and explained that my phone's Bluetooth had too many saved devices and asked me to clear the list and reset buds. I followed what he said and it stopped disconnecting. He waited till I tested everything and...

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I bought boat immortal 121 earbuds for gaming. For first few months it was perfect -low latency, great sound. Then left side stopped syncing one day. I messaged them nd they shared some reset instructions and a troubleshooting link. Tried it, and surprisingly it worked. I was thinking of returning it but issue got solved easily....

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Address: amity university Noida, sec 125, Noida, Uttar Pradesh, India 201301

I'm ARYAN, I'm about my airdopes163 which not charging the left earbud even though i replaced them once and again I facing the same problem regarding to this product please change this product if possible into higher quality product but I'm get tried after using this product in 5 months...so i need to replace or get upgrade product insist of this product, so resolve my problem as soon as possible.

date of incident 2.5 weeks...

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Address: Kolhapur

I noticed a small delay in audio while watching videos on my Boat Rockerz 551 ANC. I was using it for almost 1 year without any trouble, so I thought there was some internal issue. I contacted support just to check, and they asked me to update the firmware once. After doing that, the lag disappeared completely. I didn’t know about this but now I keep updating every few months....

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Address: Nagpur

I bought boat Rockerz 400 headphone in 2020 …it worked well for 4-5 years.. but recently it stopped connecting with my phone. It kept showing error so I thought Bluetooth chip gaya. My warranty period was over so I was like they will give not reply but they instantly connected me on call and walked me through some steps- forget device, clear Bluetooth cache, re-pair. It connected after that and is working fine without issues. I must say...

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Address: Nashik

I bought Boat Rockerz 650 Pro especially for the dolby experience. It worked well for about 6 months but recently the sound on one side started cracking and I thought it was gone. I stopped using it for a while and went to the service centre in Lajpat Nagar to get it checked. The person there tested it, did a few basic fixes, and asked me to charge it fully once. After that, it surprisingly started working again. No idea what the actual problem...

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Address: Surat

We got the boAt Aavante Bar 3200D and the soundbar was working fine, but the remote suddenly stopped responding. I even changed the battery thinking woh problem hoga, but still nothing worked. After waiting two days, I finally mailed them. I had seen comments saying replacements take long, so thoda tension tha. But my claim got approved in 2 days and they replaced the remote within a week. They handled it well for me....

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Address: Delhi

I had a battery drain problem in my boAt Storm RTL Watch. Warranty claim karne ke liye I mailed them, and they asked for a small clip to verify the issue. I just recorded how the battery was dropping super fast even when I wasn’t using anything heavy. Next day hi confirmation mail aa gaya. Within 10 days, I got a new replacement with the same colour strap. I had heard ki logon ko refurbished watch milti hai, but mine was totally brand new....

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I got the boat Airdopes Plus 311 from their official site back in March. Everything was fine for a few months and then the right earbud suddenly stopped charging. I felt angry thinking that now I will have to run behind service centres. But I noticed there was an online warranty claim option, so I applied and they approved it quite fast. I uploaded a short video and the order ID on the Boat website, and they verified it the same day. Pickup...

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I am escalating the unresolved issues with my boAt PartyPal 600 speaker, which have persisted for the last three months despite multiple complaints. Reference ticket numbers: 60415864 and 61850276.

No service engineer has visited to diagnose or inspect the device, yet support insists on ordering a spare part without proper assessment. This lack of on-site service and resolution has caused ongoing inconvenience and frustration.br...

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Respected Sir/Madam,

I, Mithran, hereby submit this complaint against boAt Lifestyle (Imagine Marketing Limited) for providing a defective product and failing to resolve the issue even after a warranty request and replacement.

Product & Purchase Details
Product Name: boAt Airdopes ProGear Active Black

Purchase Amount: [ENTER AMOUNT]

Date of Purchase: [ENTER DATE]
br...

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I bought boAt Nirvana Ivy Pro a month back. I like its features and looks but one issue was that the noise cancellation felt inconsistent in crowded areas. I was about to raise a ticket but tried updating the firmware through the boAt Hearables app on my bro’s suggestion, it started working fine. It blocks external noise pretty well....

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My boAt Rockerz 255 Pro+ was giving trouble after just a month. The music kept breaking and even a slight increase in volume made it sound all cranky. I was honestly so upset because they were new and I enjoyed listening to songs while wearing them. Luckily they were still under warranty, so I went to the boAt official website, filled out my details, and the claim got approved fast. Within three days, I received a new headset and touchwood,...

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I bought the boAt Chrome Horizon in May 2025 but didn’t use it much as I was out of station. When I came back and finally tried it, I noticed I couldn’t hear anything during calls. I thought the watch was faulty. I called customer support but couldn’t connect to an agent the first time. I tried again and luckily got through.
I told them about the problem. They asked me to reset the watch, but that didn’t help. Then they told...

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I’m happy with how fast boAt handled my warranty claim this time. I bought this boAt Storm Infinity, this year. The mic was not working properly, it had some glitch, so I raised a request through their website. Within a day, they arranged a pickup from my home, and in less than a week I had the replacement. The watch is really good with a 15-day battery, Bluetooth calling, IP68 rating, and detailed health tracking. The packaging looked...

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I have boAt Airdopes Plus 311. I got it as a gift from my sister. I do not understand technical things much but I had an issue with one side of the airdopes not working. My sister purchased it through Amazon. The delivery was quick and I liked the packaging, it was premium. I used it for like 2 months and then suddenly I noticed the right buds had some issue. I went to their website to raise a complaint but noticed they had a troubleshooting...

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