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boAt Complaints & Reviews

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Updated: Jan 18, 2025
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boAt reviews & complaints(5711)

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V
venkatesh vunnam
from Hyderabad, Telangana
Jan 18, 2025
Jan 20, 2025
This thread was updated on Jan 20, 2025
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Address: Unit no. 204 & 205, 2nd floor, D-wing & E-wing, Corporate Avenue, Andheri Ghatkopar Link Road, Mumbai, Maharashtra-400093, India

I ordered smart watch on 6th jan i received the order on 11th jan same day raised a complaint empty box received after i got a mail on 17th jan request rejected
+6 photos
boAt customer support has been notified about the posted complaint.
Jan 18, 2025
Updated by venkatesh vunnam
order id : 7475225
Jan 20, 2025
Updated by venkatesh vunnam
Order id :7475225.i ordered 6th January i received 11th January i complained about the issue on email after 6 days i got update mail rejected your request
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    A
    ajaypozhikavu
    from Kollam, Kerala
    Dec 16, 2024
    Dec 17, 2024
    This thread was updated on Dec 17, 2024
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    I placed an warranty request on 4th December with token number #52426739 On 10th December the replacement shipped through delhivery with AWB #[protected] and the delivery date was 15th December and it didnt delivered on time and the item is still in Greater thane itself on 16th December they extended delivery date to 19th both boat and delhivery customer care is saying something already taught by reading the tracking page none of them helped
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      J
      Jaya Bhuyan
      from Barpeta, Assam
      Sep 25, 2024
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      Device is stop working after two months from the purchase

      Address: Town-Sarthebari,Ward No-6, Dist -Barpeta,pin-781307

      Dear Sir/Madam,

      I am writing to express my disappointment with the BoAt Power Bank I purchased in 16 july 2024. The device stopped working just two month after purchase, despite proper usage.

      On 23/09/2024 I contacted BoAt's customer care helpline number-[protected] to report the issue. Unfortunately, I received no response or resolution from boat power bank officials.

      Details:

      -...
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      R
      Rahul Prasadh1
      from Chennai, Tamil Nadu
      Sep 24, 2024
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      Delay in Warranty Claim Resolution and Unacceptable Product Alternatives

      Address: Mumbai, 501-B, Shri Har Krishan Bhavan, Charat Singh colony road, Chakala, Andheri East, India, and has 1 office location.

      I, Rahul, purchased a pair of boAt Immortal 121 earbuds in June 2024. Unfortunately, the product stopped functioning properly, and I submitted a warranty claim under ticket ID 49811549.Despite several communications over the past 25 days, the company has failed to provide a satisfactory resolution. The company acknowledged that my original product was out of stock and offered me inferior models as replacements, including refurbished options...
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      N
      Nikki bikki
      from Kichha, Uttarakhand
      Sep 16, 2024
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      Air podes defect

      Address: Phase -II Noida , Gautam Buddha Nagar, Uttarpradesh

      Brand :- boat
      Commodity:- wireless earphone
      Product code:- boat airpodes 131
      Manufactured by:- Califonix tech and manufacturing Pvt Ltd
      Manufacture:- May 2024

      Purchase:- August 2024
      Defect:- left side of air podes not working. No sound audible...
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      Address: Indore

      I ordered a boat product on 16 June and they showed on their website that it will deliver on 19th June but on 19th June they give me a msg that your product is delayed and it will deliver on 21 June so I think it's okay but on 21st I get a msg again that your product is delayed and it will come on 23 then I contacted customer care and they sucks the worst customer care service I have ever experienced and I wrote an email to them but they...
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      S
      sukhi@
      from Farrukhabad, Uttar Pradesh
      Jun 20, 2024
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      After replacement facing the same issue

      Address: Chandpur, panchalghat road farrukhabad
      Website: Boat

      The right side of my boat Airdopes Alpha Jet Black is not working. I have complained twice. The second time also I got a defective product and now I am being asked to complain again after 120 days. The same issue occurred Even after replacement. They told me that my product is working and reject my claim. I am still facing the same issue and sound quality is also bad...
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      K
      Karthik Varun
      from Coimbatore, Tamil Nadu
      Jun 12, 2024
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      Boat soundbar not able to find service regarding

      I bought boat sound bar 3 years before. Its got repaired .Now i am not able to service it as well as make complaint registration in boat website.

      They given service centres are not ready to taken my soundbar product to service.

      i don't know where to service.

      It was worst experience which i had so far...
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      J
      Joseph Kevin Akash
      from Thanjavur, Tamil Nadu
      Apr 26, 2024
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      Airpod issues in warranty claim

      Address: Imagine Marketing Limited Unit no. 204 & 205, 2nd floor, D-wing & E-wing, Corporate Avenue, Andheri Ghatkopar Link Road, Mumbai, Maharashtra-400093, I
      Website: www.boat-lifestyle.com

      I have ordered airpod Boat Airdropes161 in Flipkart.Till last month, it was working properly but now sometimes earpods are not charging, over heating issue, Bluetooth connectivity problem also.So, I booked for warranty in your site.My ticket id is 45401651.Before handing over the product to the delivery partner, he checked the airpod nothing was damaged.But now the service centre has sent me a message that my airpod was damaged, so they didn't...
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      A
      ANDERSON MOSES
      Apr 3, 2024
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      Website: www.boat-lifestyle.com

      I have ordered an product [ boat nirvana 751 anc ] from the boat website.My order number is 6381368. It was placed on 31st of march. The extimated date of delivery mention is 2nd april. But, now its 3 april. Still there is no update on the order. It is not yet dispached. Please give some valid and proper reason. We just need a proper support from the team of boat. Even we can't even contact the customer service.
      boAt customer support has been notified about the posted complaint.
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        I am writing to bring to your attention an urgent issue I am experiencing with boAt TWS Airdopes 441 RTL Wireless Earbuds I purchased from boAt.
        One year back, I purchased one Wireless Earbuds, which I have been using for both personal and professional purposes. However, I regret to inform you that I am encountering significant issues with the headset. Specifically, the charging case is not working properly and the charging functionality...
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        H
        Hentry Fryen
        Mar 15, 2024
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        Empty box product delivery

        Address: Manager, Imagine Marketing Pvt ltd. E Wing, unit -505 Wing 2, corporate Avenue Atul project opp. Solitaire Andheri East Mumbai Maharashtra - 400093.

        I am writing to follow up on my previous complaint regarding the empty product delivery I received on March 1, 2024. Upon opening the delivery box, I was dismayed to find it completely empty. As per our correspondence, I promptly raised this issue through email, providing photographic evidence of the empty box as requested.

        Despite assurances of resolving the matter within 10 days, I regret to inform you that the problem remains...
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        H
        Hentry Fryen
        Mar 15, 2024
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        Warranty claim order there is product is missing

        I am writing to follow up on my previous complaint regarding the empty product delivery I received on March 1, 2024. Upon opening the delivery box, I was dismayed to find it completely empty. As per our correspondence, I promptly raised this issue through email, providing photographic evidence of the empty box as requested.

        Despite assurances of resolving the matter within 10 days, I regret to inform you that the problem remains...
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        A
        Arunsp5567
        from Coimbatore, Tamil Nadu
        Mar 6, 2024
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        Mismatched product

        Myself ordered smart watch primia on February 13, 2024 in official website. Received different product instead of watch primia on February 17, 2024.A different product replacement was ordered on February 20, 2024, and on February 26, 2024, the replacement was delivered. Same issue, I got a different product, Try to contact customer care services but they saying your parcel has no intact, so we can't help you. I am saying the parcel delivery...
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        A
        aman.rohilla11
        from Fatehabad, Uttar Pradesh
        Feb 26, 2024
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        Boat - Airdopes 131 Warranty Claim Rejected

        The Boat team has rejected my claim because of ear net damaged. The product wasn't damaged when I gave it to the delivery partner for warranty process shipment. I need a replacement for the product. I don't want the damaged product in return (which may be damaged during the process of shipment or service fulfilment center). Please, I can't afford a new one. Kindly look over the issue and replace the product with a new one....
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        P
        prabhdeep024
        from Delhi, Delhi
        Feb 20, 2024
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        Complaint against boat

        Address: B-14 Guru Ramdas Nagar, Laxmi Nagar, Delhi-110092

        I bought Airdopes 131 black color Also i have bill with that.
        Still it's in warranty. Last few days one of its buds stop working.
        Retailer suggested me to go to service center But Service center didn't entertain me by saying NO...
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        S
        Sohan B
        from Kolkata, West Bengal
        Feb 19, 2024
        Feb 19, 2024
        This thread was updated on Feb 19, 2024
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        Bluetooth head

        Address: Agarpara Kolkata-700109

        Automatically disconnected Bluetooth and again connected 3 to 4 times within 30 minutes....
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        V
        venkatesh vunnam
        from Hyderabad, Telangana
        Feb 15, 2024
        Resolved
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        Resolved

        Empty box

        Address: Unit no. 204&205, 2nd floor, D-wing & E-wing, Corporate Avenue, Andheri Ghatkopar Link Road, Mumbai -400093

        Order id : 6150545.I ordered 8th feb reached hyderabad 11th feb it is delivered to me 13 feb. i received the empty box.within minutes opened it, in that box there is no airdopes.empty box in the package.i sended images to boat officials no resolution took the place....
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        B
        Boat storm pro call
        Feb 10, 2024
        Feb 10, 2024
        This thread was updated on Feb 10, 2024
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        Boat storm pro call

        Address: Bhongir, yadadri bhongir district,Telangana -508116

        Display touch not working...
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        R
        rishav1710
        Jan 31, 2024
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        Warranty breached

        I purchased a BoAt airdopes 161 pro celestial blue color from BoAt's official website, but the product had technical issues and I claimed the warranty of the product for the replacement or repair of the same. The product was picked up by the courier agent and I received a confirmation that the claim has been accepted and I will receive a replacement of the product. But due to unavailability of the same product, i was being offered a similar...
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