Claimed

boAt Complaints & Reviews

www.boat-lifestyle.com

1

Updated: Dec 3, 2025

Complaints 5741

Resolved

425

Unresolved

5316

Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to boAt

Having problems with boAt?

File a complaint and get it resolved by boAt customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Electronics & Appliances

boAt

boAt reviews & complaints(5741)

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Nashik

I bought Boat Rockerz 650 Pro especially for the dolby experience. It worked well for about 6 months but recently the sound on one side started cracking and I thought it was gone. I stopped using it for a while and went to the service centre in Lajpat Nagar to get it checked. The person there tested it, did a few basic fixes, and asked me to charge it fully once. After that, it surprisingly started working again. No idea what the actual problem...

Helpful

Found this helpful?

Write a comment

Address: Surat

We got the boAt Aavante Bar 3200D and the soundbar was working fine, but the remote suddenly stopped responding. I even changed the battery thinking woh problem hoga, but still nothing worked. After waiting two days, I finally mailed them. I had seen comments saying replacements take long, so thoda tension tha. But my claim got approved in 2 days and they replaced the remote within a week. They handled it well for me....

Helpful

Found this helpful?

Write a comment

Address: Delhi

I had a battery drain problem in my boAt Storm RTL Watch. Warranty claim karne ke liye I mailed them, and they asked for a small clip to verify the issue. I just recorded how the battery was dropping super fast even when I wasn’t using anything heavy. Next day hi confirmation mail aa gaya. Within 10 days, I got a new replacement with the same colour strap. I had heard ki logon ko refurbished watch milti hai, but mine was totally brand new....

Helpful

Found this helpful?

Write a comment

I got the boat Airdopes Plus 311 from their official site back in March. Everything was fine for a few months and then the right earbud suddenly stopped charging. I felt angry thinking that now I will have to run behind service centres. But I noticed there was an online warranty claim option, so I applied and they approved it quite fast. I uploaded a short video and the order ID on the Boat website, and they verified it the same day. Pickup...

Helpful

Found this helpful?

Write a comment

I bought boAt Nirvana Ivy Pro a month back. I like its features and looks but one issue was that the noise cancellation felt inconsistent in crowded areas. I was about to raise a ticket but tried updating the firmware through the boAt Hearables app on my bro’s suggestion, it started working fine. It blocks external noise pretty well....

Helpful

Found this helpful?

Write a comment

My boAt Rockerz 255 Pro+ was giving trouble after just a month. The music kept breaking and even a slight increase in volume made it sound all cranky. I was honestly so upset because they were new and I enjoyed listening to songs while wearing them. Luckily they were still under warranty, so I went to the boAt official website, filled out my details, and the claim got approved fast. Within three days, I received a new headset and touchwood,...

Helpful

Found this helpful?

Write a comment

My boAt headphones started giving mic issues after a few months. People on calls kept saying my voice was too low or breaking, and I thought the product had glitch. I remembered seeing many mixed reviews online about boAt service, so I wasn’t very hopeful. I raised a complaint through their website anyway.

To my surprise, the process was quite simple. They just asked for invoice copy and a short video showing the problem....

Helpful

Found this helpful?

Write a comment

I ordered boAt Lunar Vista from boAt official website last year. I liked it lookwise and features were also nice. But its heart rate sensor seemed faulty when I used it during my workout. The readings were not correct, sometimes it was showing 50, sometimes even less. I even compared them with my brother’s watch to be sure and my watch had some visible issues.

Everything else was working perfectly so I went to the service...

Helpful

Found this helpful?

Write a comment

I’ve been using boAt products since my college days back in 2017, so I’ve seen how their service has changed over time. Earlier, if something went wrong, I had to visit the service centre and then wait for weeks to get anything done.

This time, I tried their online warranty claim, and it was a completely different experience. I raised the request on their website, they picked up the product from my home, and within a week...

Helpful

Found this helpful?

Write a comment

I have bought boAt 2025 launch Airdops plus 311 through amazon on 2 september and it was delivered on 5 september. Those were working fine two weeks but after that left piece of airpods stopped working. I have tried everything to make them work but it is still not working. I want boAt company to replace them as soon as possible or fix them. From amazon it was sold by Clicktech Retail Private Ltd. The problem is for both airpods not one....

Helpful

Found this helpful?

Write a comment

Bass headset 100 black left headset stopped working, product bought on 22nd May 2025, logged a complaint on 12th Aug to claim warranty upon ticket id[protected]. It got closed based on a false statement that there was a invoice date mismatch, clarified with the customer support team found it was their system glitch and they will resolve it in 24-48hours however it has been more than 10days and no call received from the escalation team, Have been following up with them and every time I am asked to wait for 24-48hours. I have also highlighted about their pathetic customer service support on social media but no response received.

boAt customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

One day, I randomly compared the SpO2 readings on my Valour smartwatch with my oximeter and they did not match. I was disappointed as I thought I could rely on this so I raised a complaint and the customer team followed up with a firmware update.

Fortunately, post-update, the readings are consistent and accurate. The team also informed me that the product has lab tests certifications now so no need to worry. Just keep updating and follow the setup properly.

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I bought new headphones around three months ago. The sound quality was great with Dolby Audio, and the overall feel was premium. But soon, I noticed they kept disconnecting randomly. I contacted boAt's support team, and they first guided me through a reset and update. When that didn’t work, they quickly acknowledged the issue and processed my warranty claim without any delay. The replacement was delivered within a week. Now everything...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

My package arrived without the charging cable inside. I was pretty annoyed and contacted their customer support to check if anything could be done. And they did. I sent them a picture with the order details, and they quickly handled the mistake. The missing cable was sent to me without any extra charges. This is the first time I saw a brand actually helping and not making excuses.
At first, my impatience made me think it would go nowhere, but thankfully, the issue was sorted properly and on time.

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My earphones were showing as delivered but I did not receive anything. I got worried and contacted the customer support. It took time to reach them but they tracked it and arranged a delivery again.
It took longer than expected but I got my order in the end so that is the important factor. It came properly in a sealed box and with a contents list inside. I have bought boAt products in the past but they have made the branding premium...

Helpful

Found this helpful?

Write a comment

I tried to order boAt Airdopes from the official website. At first, I made payment with my credit card and the amount got debited but the order was not placed. I tried to contact the support team who told me to wait a few days but still I did not receive money. Then I reached out again and this time, I got a quick response and they immediately made a refund. They even placed a new order for me and I got it in 2 days. The service has improved...

Helpful

Found this helpful?

Write a comment

Complaint Description:
I’m writing to report a deeply disappointing and unresolved issue involving boAt earphones purchased from Amazon India.

📦 Purchase Details:
Order Date: 12th July 2025

Delivery Date: 15th July 2025

Issue: One side of the earphones was non-functional right out of the box

When I tried to initiate a return on Amazon, the return option was not...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon Mumbai Mumbai City District Maharashtra, India - 400063.

To Whom It May Concern,

Your recent denial of my warranty claim for [“The poor battery back-up on my Model :- boat Rockerz 400 Headphones" (Color :- Black, On-The-Ear)] is completely unacceptable and in clear breach of your stated warranty terms.

I have fulfilled all necessary requirements, provided supporting original documentation, and made every reasonable effort to resolve this matter amicably. Your refusal...

+10 photos

Helpful

Found this helpful?

Write a comment

Address: 168, SURAMANGALAM MAIN ROAD, NEAR NEURO FOUNDATION HOSPITAL, PALLAPATTI, 3 ROADS, SALEM - 636009.

No power om...

Helpful

Found this helpful?

Write a comment

Address: M 41, Jeganathan Orchid, Kelambakkam, Thaiyur, Chennai - 603103.

Hi Team, I've purchased the Boat Strom RTL Smart Watch, it was delivered on 6thJuly, i've charged the product more than a hour and day the product in ''NOT TURN ON'' it was fully dead.. so i would request to provide a replacement product for this issue.

Thank You,
Manikandan...

Helpful

Found this helpful?

Write a comment