Boat — Airbuds

I ordered two airbuds in the month of june and had to cancel them both within 24 hours itself. Each cost ₹1899. Only one order has been refunded. I called them a lot of times and written emails in these past months but they never took it seriously. They will either lie saying that they will resolve it in 5 days or hang up the call as soon as they introduce themselves. This is after lots of waiting in queue. Once i even got pissed at them after waiting for hours and getting my call cut twice in a row and told them i’ll complain to Cyber crime and they lied again that they’ll refund my amount shortly but they never did. I had also asked them to send me an email with follow up process several times and they never did. I have been toiling behind this for 4 months.
Was this information helpful?
No (0)
Yes (1)
boAt customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    boAt
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    5704
    Pending
    0
    Resolved
    422
    boAt Phone
    +91 22 4946 1882
    boAt Address
    C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon, Mumbai, Maharashtra, India - 400063
    View all boAt contact information