Boat — Airdopes 441 tws

I bought my airdopes 2 months back and after a month right side stopped working and left side produce murmer i placed a warrenty claim and was confimed by boat and my ticket no. Was 1286961. Now it is almost a month since my product was taken fornrepain and on 28th july 2020 its is shown that my product was replaced and will be issued soon as of today it is 6th august and no further msg from the team and no reply to mail. I hope i recieve my product faster.