Boat — Amount deducted but order not confirmed.

The order was given on 11/06/2022 for Trebel bassheads 100 earphones (green) from the official website of boat. The order was not placed but the amount has been deducted. The amount was Rs.363.10/- with discounted coupon applied.
When mailed about the same on [protected]@imaginemarketingindia.com, the address is shown as invalid. Also when called on [protected] it is switched off or out of network.