Boat — amount paid, yet product not received

I order my boat stone 1500 from its official website on 9th dec 2020 .its been more then 2 weeks and I still haven't received my product
Order no- 110145

The product haven't even shipped yet, I have continuously tried to get in touch with customer care but no one is responding. I have repeatedly dropped the email and constantly trying customer care number.

I am frustrated and now want to cancel my order and get my refund
+5 photos
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boAt customer support has been notified about the posted complaint.
Jan 06, 2021
Updated by sagar_parmar
There is still no response from the company, nor they have shipped the product yet .. please follow up from your side
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