boAt Complaints & Reviews

I paid the money but for some reason my order has not been confirmed yet kinda scared what to do .

On 6th April I placed an order for boat airdopes 141 and the amount was deducted from my account but the order is not placed. I don't want to order it now but please initiate the refund immediately. The amount was Rs 1284, which is a huge amount. Taking so long to refund for the order that is not placed at all is not acceptable. I am really disappointed and please do the needful as soon as possible.
Thankyou.

Hi, I bought this boat rockerz 235 v2 wireless neckband from flipkart About 6-7 months ago. Everything was fine but recently it started to not working on the mic and sometimes right ear. So I claimed my warranty card and raised tickets on the official website and within two days they pick up my product. *Remember there was no damages outside. But after 3-4 days later they are letting me know through WhatsApp and email that my pv claim has been rejected due to "damaged" product (negligible). I will add the pic of "damaged" part. I want replacement ASAP. PLEASE HELP ME.

Recently having problem with one buds sometime not charging or not working properly kindly check it or replace it ASAP!

My product stopped working after only 6 months and was within warranty, claiming the warranty took a month and a half and then when the replacement product was delivered it turned out to be an empty torn box. Seeing the box, i recorded the opening process as the side tape was still intact but it was open from above. I made a new complaint about recieving empty box to which they asked me to submit video evidence which i did the next day. Then it took another 2 weeks for them to check the email and i had to call every two days because they kept postponing it by 2 days everytime I called. Then instead of a technical team, the customer care lady just puts me on hold after the 2 weeks had passed and checks the video evidence herself and claims it to be fake and denying my product which was already supposed to be a replaced warranty product. Talks very rudely and shouting back, cutting me mid sentence to get her robotic answers off their sheet in.
Very bad customer experience and would not recommend anyone else to buy products from this company with such garbage customer care team.

On April 1st, 2023, I received a faulty/damaged product and applied for a replacement on the Boat official website at https://www.boat-lifestyle.com. I also received confirmation with a ticket ID from Boat's official WhatsApp account, and I spoke with Boat customer care and they confirmed my replacement.

However, on April 4th, 2023, I received a message from Boat's official WhatsApp account stating that the pickup was not done...

I purchased a bluetooth headphone on last year and few days ago It automatically stopped working and my product is in my warranty period.
Now Boat company reject my warranty complaint by saying that the product is damaged but My product was not damaged.

I claimed a warranty for my product which was 20 days old due to malfunction . The delivery partner while receiving looked thoroughly the product in and out before receiving, when the product reached the service centre they are claiming it to be damaged and not just scratch but in two pieces.
There was not a single scratch from my end and how can it break in two pieces being in a box. I have submitted it in the same box they've sent it. With most protection.

I've been scammed. I really need help with this . Though the product price for others may be very less but for me it is too much .

I had purchased boAt Airdopes 141 in October 2022. One of the airpod was not charging for past few days. So, I claimed for warranty. The product was not physically damaged and was picked up successfully by the courier partner. He properly checked the product if there were physical damages or not. But, yesterday I received an email that the product is damaged and my warranty can't be claimed. The product wasn't broken when I gave it and was...

One side of earphone not working after 10 days of purchase

I had purchased boAt airdopes 131 on September 2022. And I was facing connectivity issue and mic problem so I wanted a replacement because it was under my warranty period. Now they are telling me that the product is damaged. According to them the pogo pin is damaged, but the pogo pin was like that only from the date of delivery. I thought it was a part of the design that’s why didn’t return it and it was going well for 6 months. Now I’m facing connectivity, low sound, and mic issues. That pin was like that only from the beginning and now they are telling me there will be no replacement. Kindly look into this issue. I have used so many boAt products before but never faced something like this before. It is simply not valid. Kindly look into this matter.

Order id-4258034EX1, compliant id[protected]

I had purchased boat wave lynk voice active black watch through boat website on dated 21.02.2023 and received on 25.02.2023 but watch was not connecting properly so i had lodged complaint through customer care and customer care executive said that no problem, we will replace watch and after that connectivity issue persist then we will issue your refund because connectivity issue is a big issue but after replacement same watch had received from your side with same connectivity issue. I have again lodged complaints many times but nobody is responding on refund after many complaints and when I call boat customer care they still say we can’t do anything, I am totally frustrated with the boat and their response.

Now I want to know if the connectivity issue in watch from starting then why i will wait for replacement again n again. I don't have time or money to waste.

So now I request you to issue a refund as soon as possible and collect your worst item.

I raised so many times no action taken 5 months completed. please proceed legal action on boAt.

This boat.lifratyle Website Order To Airbuds 131 Boats the Delivery in 20arch And This Package seen This To Airbuds Duplicated Is No Working and Not Charger pin attached
Then After Complain but 24 to 48 hrs Respond me..but No Respond.

I had mic and connectivity issues in the Silver NIRVANAA 751 i brought from boat official website. I proceeded to claim warranty and gave the product to delivery partner and now after few days they mailed me that my claim has been rejected due to product damaged. I am sure the product wasn't damaged when I gave to the delivery partner for warranty process shipment. I need a replacement for the product. I don't want the damaged product as return ( which may be damaged during the process of shipment or service fulfilment centre ) . Please i can't afford for new one. Kindly look over the issue and replace the product with new one.
mail: [protected]@gmail.com
Thankyou

Hi sir

service ticket number 30696536

I purchased boat airdopes 131 pro from boat's official website

after using one month, charging case was not showing light after fully charged. Then I raised a complaint for replacement they took the product from me and after 3-4 days their gmail came like "We found that the received product is working fine against all parameters and hence your claim has been...

BoAt Rockerz 103 Pro

ORDER NUMBER: #3399057
Final price after discount: INR 834

I ordered the above product on 25 November 2022 but I didn't receive the product, thus I contacted them regarding this problem and told that the product will be re-shipped and will be delivered.
When the delivery date reached, I was out of station that time and there was no network in my phone so I recieved no call that...

BoAt Rockerz 103 Pro

ORDER NUMBER: #3399057
Final price after discount: INR 834

I ordered the above product on 25 November 2021 but I didn't receive the product, thus I contacted them regarding this problem and told that the product will be re-shipped and will be delivered.
When the delivery date reached, I was out of station that time and there was no network in my phone so I recieved no call that...

Reference warranty ticket number[protected]

I have raised a warranty replacement under 1 year warranty on Boat warranty website, since the left buds is not working properly. Sometimes it doesn't work, sometimes it on but not for longer. After I sent the product to service centre they just simply denied by providing me a bogus dull reason like it was already a damaged product by finding some white colour spot over the case. Please refund my money.

I've order boat airdopes 171.But, I tried cancelling it even before it was packed but I found no option for that.The reason for the cancellation being that I'm looking for other model on the site.Order id: 4502541