boAt Complaints & Reviews

I registered a complaint (ID:[protected] with Boat for my defective product. They picked up my product and tested. I received mail 4 days later that my warranty claim got accepted and replacement will be shipped within 5 days. but its been more than 10 days no update after that.
I have sent multiple mail to them no one is responding.

When I am trying to call 1/10 call get connected after that also their employee is saying they don't have any update on product and can't help and disconnect the call.

Very pathetic service.

I am still waiting for the product. If you don't want to replace at least return my old product.

Hi,

My headphones are not working on one side.
When I try to claim warranty through the website it says limit exceeded.
I tried yesterday, it says limit exceeded, tried today as well it says same
I'm sure its going to say the same tomorrow
Do you want me to do it daily?

Warranty period ends in 17days, so they want me to do the same for next 17days, after that you are going to say, the warranty period is over. I know this is what going to happen
i cannot to do that daily
Pls take this forward to concern team .

I complaint about my Rockerz 255 pro on 20th july 2020 and, it got approved on the same day.

And on the other day on 24th july courier guy took my headset.

on same day 24th of july i got an update from boat that they got my earphones and is in testing phase

On 24th july i got another two updates that a replacement earphones are issued and will be dispatching soon

Today is 30th july and i din't received any updates on dispatching or any kind of delay in delivery.

I want my earphones its very urgent
Plz 🥺 send my earphone.

The ticket no. Of my complaint is : 35568377

Dear Sir/Madam,

When ever i go for walk and jogging in morning 4 am after 15 to 20 minutes the display starts getting darker..
When i come home and charge it, then it will work normally. Some times it will get total display off.

Boat company rejected my warranty claim because of there fault, I send different product but in testing different product show how can it's possible and courier partner also take so much time to travel . Ticket number[protected],
@RockWithboAt

@amangupta0303
boat fraud

On 21th julyy boat airdopes 141 are being checked by company and they got damaged as in result so they've initiated the replacement they're saying "Replaced Product order is been generated and will be shipped within 5 business days." But there's no update it's been 4 days i need earbuds very urgently because I've so many work to do because I'm student and there's no extra earphones to me. So please dispatch my exchanged item very soon.

Hi team,
I have bought boAt Airdopes 131 on 13 Jan 2023 and after 6 months one side of airbuds stopped working. I have raised warranty claim on 19 July 2023. Today on 25 july 2023 they rejected my warranty claim saying the product is damaged. I have sent my airdopes in a very well condition, even courier partner also inspected and then after inspection i have packed it in a small box as per the instructions.
Now they are saying the product is damaged, how can it be damaged when the courier partner also checked it.
Please execute proper investigation on this, i have sent the product in a well condition.
They have now damaged my product and rejected the claim so that i can not claim the warranty.

Please look into this. Please investigate it properly and check it with courier partner also.

Thanks
Anshu

I had ordered Boat nirvana 525 ANC neck band worth 2684 rs . And its been 14 days since there payment processing message, whenever I call customer care it says switch off, and when mailed them 4 times same reply was sent to me . Please help me

I cancelled my product today. But I haven't received my money back.
Order number-5118137

Order number-5118137
Sir, I had ordered the product on 9 th july and i haven't received it yet please cancel my order and refund my money

Boat airdrops 161 bluetooth headset is proply not working right side earbud not clearsound

I bought this product offline after few days left side can't listen through earphone

I ordered an boat nirvana on 14 july from boat official website and this order is prepaid .On 17 july i received a box by the delhivery delivery boy
but after i opened the box the i saw my product is missing then i called the delivery boy and he said i can't do anything about this do complaint to boat so i called the boat helpline number on same day they said click some photograph and make video of empty box and mailed it on [protected]@imaginemarketingindia.Com
i do the same then they asked me for to wait 6-7 days for investigation but they didn't solve my problem and didn't respond to my mails
i am very frustrated and disappointed form this incident
please solve my problem asap

As per ticket no. 35316934 I file a warrenty request for boat rockerz 255 pro + but by the boat team
No response from boat
No response from their mail
On call they tell me your product is try to pick but at that time you unavailable .
I got no call, no mail for pick up very pathetic service

Very third class customer support and product. I purchase airdopes 141 on march 2023. within two months cross i have send replacement 2 times. all replacements takes 15 days time. still i am waiting my second replacement. already approved my replacement on 13 july. still no dispatch my device from imagine marketing india private limited. it's very bad service and product. don't buy any product from this company. be aware before buy any product from this company. and u mail me mail with false tracking id.

My boat rockerz 255 pro+ stopped functioning and I raised a ticket for warranty claim. The process went smoothly. The problem is that the product that I received is not the original boat rockerz 255 pro + but a downgrade version of it boat rockerz 255 pro. Which may not sound same but has huge features different. it's battery backup is also very low as compared to boat rockerz pro plus. Please help me

What kind of pathetic service you guys provide .iam genuinely saying the product was Miss and u disconnected the call while speaking without completing also . learn work ethics first. I ordered an alpha airdopes for my cousin's birthday gift, when we opened it, it was an empty box only usb cable was found and the airdopes were missing. I raised a ticket for the same they asked me to send an email with pictures.i did the same they closed the ticket without even replying . I raised a ticket again some employee called swapna called me and disconnected the call while speaking and dint resolve the issue.its such a pathetic service and website.i should have checked the reviews before placing the order. Never thought it was a fraud company. I want my product or refund .

I am writing to file a complaint against Boat, a company that sells electronic products. I have been a victim of their poor warranty service.
I have purchased boat airdopes 141, a wireless headphone, on[protected] from their official website. The product has a 1 year warranty as per their terms and conditions. However, the product started to malfunction. The right side of the headphone is not working properly, it is low in volume and distorted.
I have followed the procedure to apply for a warranty claim on their website. I was informed that the defective product would be picked up by their courier partner within 3 days and I would receive a confirmation call from them.
However, I did not receive any call or notification from the courier partner. Instead, I received a message from Boat's website saying that the courier partner tried to reach me and I did not answer the call. This is false and unfair. I did not receive any sort of call from the courier partner.
Because of this false reason, my warranty claim was cancelled and the ticket was closed by Boat. I tried to reapply for the warranty claim, but the same thing happened again. I received another message saying that the courier partner tried to reach me and I did not answer the call, which is again untrue. My warranty claim was cancelled and the ticket was closed again by Boat.
This is unacceptable and unprofessional. I feel that Boat is trying to delay or deny my warranty claim by using this dishonest method. I have only a few days left before my warranty period expires. I request you to take immediate action to resolve this issue. I want you to reopen my warranty claim, arrange for a prompt pickup of the defective product, and provide me with a replacement or a refund as soon as possible.
I have attached the invoice of the product, the screenshots of the tickets from Boat's website as evidence of my claim.

Requesting a denial letter

We don't received order no.5105491 boat Airdrops till 8 days. courier said address not found what rubbish, Raheja Plaza is one of famous complex as commercial building. please update courier boy contact number as well boat customer care did not confirm delivery.

my payment already deducted in my card & till boat customer & courier service not responding about my boat airdrops.

please update status as possible. on priority