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Updated: Jan 15, 2026
Complaints 5774
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 164

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A
Azhar Syed
Jun 3, 2021
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My ticket number : https://support.boat-lifestyle.com/?ticket_no=2248167

Boat has delivered non-working product for my replacement. Customer Care never responds. Boat has blocked me from facebook so that I can not also reach them out there.

Please help to resolve this ASAP. Thanks!
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    G
    Gs rathore_123
    Jun 3, 2021
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    Address: WARD NO. 4, VPO - BHANUDA, TEHSIL - RATANGARH
    Website: boat

    I purchased boat airdrops 441 and got on 30-35 minute battery backup.
    But the company claims the airdrops have 4 to 4.5 hours of battery backup.
    even they are not listening to my request. I need my money back
    how this is fair. I paid huge money for that.
    boAt customer support has been notified about the posted complaint.
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      M
      Mom's Boy
      Jun 3, 2021
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      Address: Kaveri seeds staff quarters pamlaparty, gouraram.

      I have compiled on boat support lifestyle by warranty complaint. They picked my product on 14th April 2021 still now they are not responding any updates on my product.
      Please update as soon as possible.
      boAt customer support has been notified about the posted complaint.
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        S
        Skp Chuhan
        Jun 2, 2021
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        I submit a complaint about my boat bassheads 252 on 25th May 2021 and, it got approved on the same day.

        And on the other day 1 guy from xpressbees took my headset.

        28th May i got an update from boat that they got my earphones and is in testing phase

        On 29th May i got another two updates that a replacement earphones are issued and will be dispatching soon

        Today is 2 June and i din't received any updates on dispatching or any kind of delay in delivery.

        I want my earphones its very urgent

        The ticket no. Of my complaint is : 2407780
        boAt customer support has been notified about the posted complaint.
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        Still I don't get any update on dispatch status please help.
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          P
          Padam Dutt Nautiyal
          Jun 2, 2021
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          Address: House no.87,lane 4,krishna vihar,mohkampur,dehradun ,uttarakhand pin 248005.

          My boat airdopes 121v-2 black was purchased on 4th february'2021 has stopped completely even the battery is full and both earbuds are out of order and there is no any signals in it.
          boAt customer support has been notified about the posted complaint.
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            S
            saikrishna130
            Jun 2, 2021
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            Resolved

            Did not return my product even after 30 business working days of warranty claim request

            Address: Mumbai

            I have raised a warranty claim request for my boat airdrops 611(ticket No 2273338) on 19th April. The item was picked up on 24th April. After pickup, the item reached tot their service centres on 8th May. Since then there is not even a single update from the boat team about my product even after multiple complaints through phone and email. I expected a delay due to the covid pandemic but the delay is getting very long. They are taking customers...
            +3 photos
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            M
            MrUnknown
            Jun 2, 2021
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            I want to check availability of delivery on my pincode as my two orders are already cancelled!

            I want to purchase a product from boAt app, therefore I want to check whether my pin code is available for shipping / delivery or not.

            My address is :-

            Region : India.
            State : Jammu and Kashmir.
            District : Shopian.
            Pin Code : 192303.
            Street / Village : Gahind, Hermain.
            Tehsil : Hermain.
            House number : 59.

            Actually I have ordered twice from boAt application...
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            M
            Mannu s
            Jun 2, 2021
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            Address: Birla nagar gwalior

            I had purchase a boat headphones in November 2020 however its not working now so i need to replace this item even its in warranty periods, but there is no way to find out that how can i replace this.
            My order ID[protected],
            My email ID [protected]@gmail.com
            please contact me asap.
            boAt customer support has been notified about the posted complaint.
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              1
              196 Pranshu Gupta
              Jun 2, 2021
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              Address: Krishna honda mandi samati ke samne ghatampur

              It has a volume problem it give a very slow noice sometimes unable to listen in my online class
              boAt customer support has been notified about the posted complaint.
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                V
                varshini.n
                Jun 2, 2021
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                Warranty claim - product pickup issue

                I have filed an complaint (Ticket no 2357844) for warranty claim of boat airdopes 171 blue on 14th May 2021 and my product was picked up on 17th may from my address at 11:30 AM, but i recieced a mail from boat informing that my product pickup was cancelled at around 9AM.The ticket status showed that my product was pickedup and delivered by bluedart service.I mailed them back about the issue but the mail didn't recieve any response, so i sent...
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                K
                Kahar Pratik
                Jun 2, 2021
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                Address: A 125 dandia bazaar lodhwad tekra near sidhanath temple

                It is saying that the delivery will be done within 18-20 days
                but in my case its more than 22 days.
                I will not tolerate as 20 days are even more for returning product to any customer.
                boAt customer support has been notified about the posted complaint.
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                  S
                  Suyogg
                  Jun 2, 2021
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                  Address: Luvkhush, Sanjay Vihar colony, Akot (444101), Dist-Akola , Maharashtra.

                  There was a charging issue in my headphone it was not getting charged, so i raised complaint on 16 may 2021 and product is picked on 21 may 2021, after tracking my shipment it shows whhandover . Now 2 june 2021, its been 18 days still no update from boat. Customer care not responding for calls and mails.

                  Please help here i want my headphone as early as possible...
                  Ticket no. Is 2366619
                  +2 photos
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                    M
                    Mousamsingh
                    Jun 1, 2021
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                    My name is mousam singh,
                    On 13th may i was ordering an earphone boat rockerz 255 pro .But in my 1st transaction it shows that money sent to boat but did not get any confirmation of order placed, they show that payment not confirmed.
                    So i order 2nd time and paid again and this time order get confirmed and this time i get an order number.After some days i canceled the order which was place and raise a refund.

                    But in whole process i get only 1 refund from boat and the other which i paid and didn't get any product confirmation that money is still pending and they are saying from past 18 days that tomorrow tomorrow every time i call customer care..I also sent mail with all detail but still the didn't refund my money which get deducted..

                    Kindly solve this issue .I am providing you both transaction detail .
                    1st payment for which product didn't placed.And 2nd for which order get placed..
                    +2 photos
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                      K
                      Koushal Patidar
                      Jun 1, 2021
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                      Address: partapur
                      Website: BoAt

                      Why My Order Cancelled without my Permission order Id 395381 Why ...
                      boAt customer support has been notified about the posted complaint.
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                        A
                        ANKIT DEO PODDAR
                        Jun 1, 2021
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                        I order 2 boat product
                        1.order no.-398340 boat rokerz 235v2 red on[protected]
                        2.- order no.-406669 boat rokerz 330 on[protected]
                        Till 1-6-2021
                        My order is not dispatched yet
                        Why boat why are you doing these malpractice I want to cancle my product right now. Or deliver within 3 days it is a prepaid order why are you taking order if you are not able to deliver it.
                        +2 photos
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                          V
                          vsr1
                          May 31, 2021
                          Jun 23, 2023
                          This thread was updated on Jun 23, 2023
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                          Boat rockerz 450 broken

                          My boat rockers 450 black in colour has been broken due to bad manufacturing quality of the product, i have been using it from past 4-5 months and have cared for it a lot it has been broken without any external pressure applied on it or due to misshandling or misuse ; it has broken completly due to bad manufacturing quality of the product and i want the replacement of the product as soon as possibel...
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                          S
                          Santhan23
                          May 31, 2021
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                          I have placed an order for Boat Rockerz 550 for Rs. 1799 in the boat website today (31/05/2021). While completing the order, I got deducted but haven't received any Order placed details.

                          How can i get refunded from the Boat team ?
                          boAt customer support has been notified about the posted complaint.
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                            Kvivek93
                            from Ranchi, Jharkhand
                            May 31, 2021
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                            Hello Sir
                            I am kumar Vivek Ranjan, 26 april 2021, i claimed my parcel from Gurgaon to Ranchi delivery from Delhivery. After 1 month and I haven't recive my parcel yet and parcel was losted by delhivery. Right now delhivery not help me to find my parcel no customer services available and not any one is come in my contact after complaints . boat customers care no support no reply on email when I was calling on customer care number is unreachable.
                            Lost parcel
                            +1 photos
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                            Reply me with proper reason and i want my money back..fast..i am very unsatisfied..
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                              T
                              T music
                              May 31, 2021
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                              Address: Malti bagh Varanasi

                              Full charging pe bas 1 hi ghanta chalta hai
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                                D
                                Daljitk868
                                May 31, 2021
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                                Address: 1B 143, Kudi bhagtasni housing Board

                                I have completed payment for boat airdopes on 28th may 2021. And the amount got deducted also but there is no confirmation about the order and nor my amount is refunded if any technical issue arrived. Kindly do me the favour. Or deliver the product.
                                +1 photos
                                boAt customer support has been notified about the posted complaint.
                                Jun 12, 2021
                                Updated by Daljitk868                                 There is nonresponse for my complaint
                                View replies
                                When will it be solved... if my order is not bioked atleast refund my money so that i can order another product
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