boAt Complaints & Reviews

Hi i am trying to cancel my order in https://www.boat-lifestyle.com/, but i am unable to cancel the order and unable to contact the boat customer care too.

I want to cancel the order for the reason i want to purchase another Blutooth speaker.

I have bought Boat storm named smart watch for my brother just half an hour back, I took a screenshot after payment of rs.2434/- was done by me which has an order number ofcourse, but when I've try checking in again n again and it says no order id found, it's really shocking if such renowned brand companies come up with something like this, kindly help me to get either the product invoice and delivery status asap for which I made payment for my money back or return my money, it's hard earned money for me and I was trying to buy a watch for my elder brother.

Dear boat i ordered a 161 boat airdopes bit didnt recieved any order id thus i cant even chevk when my order is reaching me

My order id 3416980
But i unable to track my order

It has been more than 3 months and I did not get service from boat for my aavante sound bar 1150 which was under warranty. They automatically closed my ticked 23938963 stating that service is given and parts have been delivered but they never came to give service. The technician only came once for the visit and problem inspection and assured me that he has taken necessary details and will revert back with the parts and service in a few days. And after few days all I know is my ticket 23938963 automatically got closed with a status parts delivered and service given but my product is still not working till date. And they deny to give service now as the product warranty is now expired which is due to the assurance from boat employees that I will be getting service in a few days again and again and now the warranty period is now over and they deny to give service now. Please tell me how all of this is customer’s fault when you did not give service in warranty period and extended my ticked over the warranty period and wrongly and falsely closed the ticked after that period.

I ordered BOAT BassHead 172 Royalblue [ OrderId-#3348874 ] on 20 Nov 2022. On tracking they give expected delivery date, but at the end of day, they send me incorrect address mail.
I even tried contacting their delivey partner, they are asking for extra money to update my address.

Hello,
This is Megha Bagchi. This is to inform that my boAt Airdopes 131 cherry blossom has been lost recently in gym in Kolkata The Calcutta Fitness Studio, Gariahat on 21/11/22 that is cherry blossom boAt airdopes that was within warranty period. I had purchased it from Flipkart earlier this September. I have the VAT invoice with me which I have also attached with this complaint. Please help me claim the warranty for this product from boAt.

I have bought boat airdops 411ANC on 28.3.2022 through flipkart and was using before 5 days the airdops case was not charging so I registered online warranty claim and with all terms and conditions like the product must not be damaged so only it will be taken back by courier person like that and all mentioned and courier person from bluedart after examining the product for breakage, after confirmation there is no breakage they packed the product infront of me on 21.11.2022 at 4.20pm and sent it to consignee information is ESSKAY COMPUTERSERVICE PVT LTD, 10/1, 2ND FLOOR, DOUBLE ROAD HOODI, MAHADEVAPURA. PIN 560048, TEL[protected], and shipper information is IMAGINE MARKETING LIMITED, KRISHNA RETURN CENTER, WH12, KSQUARE INDL PARK, OPP URBANTADKA, MUM-NSK HIGHWAY BHIWANDI PIN :421101, TEL : [protected], THE product received to service centre on 22.11.2022 at 2.25pm but from service centre they broken the left ear buds net and informed me through mail and WhatsApp that warranty claim rejected due to product ear net damaged, how a product which I was using just before packing sent by keeping inside the products strong case will be broken.there is no chance for breakage, the service personnel from boat purposefully broken and sent image to me and denined my warranty in cheating intention, pls go through the cctv on service centre from opening box to closing the complaint as warranty claim rejected - warranty claim rejection time is 5.18 pm 22.11.2022, kindly provide me the new airdops 411ANC in working condition, pls don't cheat consumer like service person breaking the product and sending image to customers,

Hi,
This is Nitin Anand from Ambala City. My product of boat is picked up by your executive in April, 2022 but not yet submitted in the company with the boat complaint ticket number 20155218. We received the email that we have not received any response on reinitiating the reverse pickup of your product from your end, hence we are closing the service ticket 20155218 on 13 April, 2022 but it was picked on 14 April, 2022. As per you executive server is down i tried many times not able to generate acknowledgement, so it will be sent at your registered phone number. But from that day to till today not yet received the acknowledgement number and product was also not submitted in the company for replacement.

I will be thankful to you.

Warm REGARDS,
Nitin Anand
[protected]

I have been using both Matrix smartwatch it got broken by me some days before then I contact it would customer care than one employees said that you send the mail to the boat boat company about what is the issue with the watch. But when I reach to the complete it got approved but I after t the watch reach there full memory centre the cancel the complain . Again I called then they said you can go to some local shop and ask for repair.

I order the boat product and the order date is coming 22 Nov but suddenly the message came that the order is deliver on 21 Nov and when I open the order noting is there I shock on this accident that how is this possible but in real I am afraid from this because that money matter for me

I have purchased oat rocerz 235 ear phone on 02/07/2022 from avinash mobile amreavati (mh). It gone faulty with in three months.One of its not sound and another one is very very low voice. No physical damage. Amravati centre for boat complaint redressal centre (csc) has stopped to give services.
Pl do need ful
jaiprakash dongre
[protected]
[protected]@rediffmail.Com
amravati (ms)
444601

Product under warranty and issue with charging sent multiple times for the replacement but every time report sent passed in all test but not charging at my place.
Sent lots of mail too but no response.

I ordered headphone from boat my ordered id is3293131 i m not happy with the product quality and they are not taking return request

Recently i purchased boat rockerz370 wireless headphone which cost me over 800, its not been a month i started facing some problem in the slider or we can say the extender.
it was jamed or feels something got stucked inside there. Yesterday i usually extend it and as always it was jamed then i tried and finaly it broked, even i wasn't putting that much forcce on it..
then i noticed the improper wire connectivity caused all the problem, which goes under the technical issues.
plzz help me, repalce it as much as possible.

I was received the damaged product by boat in door to door service by boat ticket no 26151865 I received product on 2 Nov 2022 in night 8 pm approx and I complaint against the product next day morning and costumer care executive said to click some pictures of the product and send our mail id I mail the pictures on 9.29 am 3 Nov 2022 he /she said wait 48 hours our backend team will contact you but no one resolve this issue till today after 14 days they said wait another 48 to 72 hrs wait our benkend time provide the solution but no one resolve this issue every time I call they please wait on 10 Nov some one executive said sir u have to create a new ticket for this replacement he provide the link and I generate a new ticket product pick up and checking process completed boat mail me to dameged housing of the product and they returned the product in same condition they will not provide the solution of my problem my warrnty voids also I don't know what can I do

I Order Boat basshead 122 money was deducted but they will not give any confirmation about order

I placed order on 8th November from boat site
My order is divided in 2 parts I received one but it’s been week still my order not shipped and I called to boat customer care 3 times they only said we escalated to our back end team they did not cancel my order also not providing time to getting my order
My order id is 3267005

I placed order on 8th November from boat site
My order is divided in 2 parts I received one but it’s been week still my order not shipped and I called to boat customer care 3 times they only said we escalated to our back end team they did not cancel my order also not providing time to getting my order

I have raised a complaint with their online portal for the defective product after I had visited their service center in HSR layout Bangalore. They did not have the same product so asked me to complain n claim online. I did the same and found that in the product drop down they do not have my particular model. So I called them on 11th November 2022 and raised the issue. They shares a link and asked me to select the Raging Red model and in next page to describe the same. Which I did and ever since they have just bombarded me with mindless automated reply instead o[censored]nderstanding this simple issue and rejecting my claim stating invoice doesn't match. Which is oxymoronic! It's their portal issue that special editions are not there to select.