boAt Complaints & Reviews

Hi .. MyOrder ID - OD[protected].
I have ordered ear phones from Flipkart on 22nd June. It's been only 3 months and its one ear has stopped working. How can I get it replaced

It's almost 2 months passed my earphone does not get return to mee.
Please give my product as soon as possible. No costumer service get answers to mee. Is this real company or Fraud ???
Ticket number 1217037
Give my product as any condition.

The earphones o[censored]s i.e. boat rockerz 255 have been sent to claim warranty. It had been two months that the earphones have sent to them. They are not giving any reply in "https://imaginemarketing.freshdesk.com/support/home".
Ticket Number: 1231186
Pickup date of product: 29 june 2020
Issue: Not get chaged when the charger is plugged in

I request that to consider my complaint and help me to claim warranty...

I was having the issue with the product (On/off switch not working) a few months back and at that time, the product was in warranty period. So, i raised the complaint and got the replacement after 2 months. But now the product received is not functioning at all. It has the connectivity issue and it is no more in the warranty period. I have sent mail and raised the complaints also. But haven't got any response yet. Also not able to go through the calls.

I have purchased boat earphones on[protected].They are not working properly now. I request you to please look into this and change my earphones.
Purchased by amazon
Order id-[protected]-1692332
Order date[protected]
In the name of shubhi singhal!

Not charging properly

From the last few days there is no update regarding my replacement unit, Right now it's showing replacement unit issued, But again it's showing in testing phase, When will I get my product

I submitted my defected piece to the company but it's been 1 month and there has been no progress after approval of replacement product. The replacement product is due to dispatch since 20 days. I can also not contact the center by phone or even by mail. My service token no. is 1310164. I look forward to hearing from you.

Ticket number - 1391618

The last status was on 20 august 2020 it was shy the product is already handovered. But in boat website when entering tickets number it was not showing anything. I want clearify where isy product and when i wil

My boat rockerz 255 pro raging red bluetooth earphone stopped working one side i sent it for replacement its been almost a month, the delivery partner said that the product is delivered but the service center didnt updated anything. There is no minimum courtesy to acknowledge the customer who pay you money yet gets stupid service please feel shame on yourselves for giving such worst service. My ticket no is 1349614. And people who are reading this dont give your product for replacement they wont respond and you will lose your defect product also..!!!

Hello,
I have placed a Complaint for my Boat UsB cable on 10th June n on 14th June itself the product was pickup by Xpressbess but unfortunately no updates of the product have been provided to me by the Company. My ticket no. is 1149499.
I have tried number of times to contact them through Email id or Call but unfortunetly their is mo any response from the other side, request the company to give the product as soon as possible.

My email Id - [protected]@gmail.com

Hey my ticket number is 1305287 and u guys have taken my product 1 month ago and still not sent a replacement for that it's like u guys don't even respond to my mails and the your customer service number is trash it's like u Don't even pick up the calls .i[censored] don't want to give warranty to your products say so don't give fake accusations that u will give 1 year warranty for all your products.this is the worst customer treatment I have received.you guys took the product 1 month ago and after that I haven't even got a single update on my product.like it's been 1 month and your customer service is trash

Hello,

It's been a month now i don't have my product. I paid 3k for the product and i'm unable to use it because you are not providing your service properly. By now i should have got my product from you. There's no proper reply from you my product is in dispatiching stage and i cant wait anymore. This is the last warning mail for you, if there's no proper update of my product from you i will be filing a complaint in consumer court against you by tomorrow. My ticket number is 1314496. Last call from my side!!

Regards
Rohit s

I have purches some before days boat rockerz 255 f black but after fews days one hair plug is not working i submit complent to boat customer care currier pickup my head phone from my home at 22july2020 but after one month my boat rockerz 255f is not replaced my tiket no is 1313331
I am very unhappy due to this service please replace my boat rockers 255 f black bery fast

Purchased boat rockerz 380 from boat and requested for replacement because of performance issue.
https://support.boat-lifestyle.com/?ticket_no=1320223
The item was received at the service centre on[protected] and replacement order was issued on[protected]. After that there is no further proceedings of the ticket. I contacted few times through email. They have given customer care number but it is not working or not able to contact.
I have not received any kind of reply since[protected] till date.
The item worths 1499 INR.
Please refer the last two communications from my end.
Dear Sir/Madam,
Will you please provide me the status of my product.
https://support.boat-lifestyle.com/?ticket_no=1320223
If you could do a favour to send the item at the earliest will add some benefit to my current situation. As I am engaged in lot of online classes, I wanted to use this product at the earliest.
Please update the issue of the ticket in the site as well.
Expecting a favourable reply from your end,
Thanking you
Scaria A S

Dear Sir/Madam,
This is to bring your attention to my ticket_no=1320223. From 04-August-2020 onwards, I could not see any improvement or updates on the product which I purchased. I am not able to contact through the given contact number or not able to get any further updates.
Please let me know what is the reason for not solving the issue with my product?
I wanted to use this product at the earliest.
Please update the issue of the ticket in the site as well.
Expecting a favourable reply from your end,
Thanking you
Scaria A S

Please refer the new ticket which was created about the same.

#1427056 Ticket no 1320223 is not been processed for replacement

Dear Sir/Madam,
This is to bring your attention to my ticket number 1320223. I have returned the item for replacement and have been waiting so long. But it is either not processed till to the final stage or lack of proper attention to this case. Request you to look into the matter and reply at the earliest.
I am not able to get in touch with customer care also. I tried few times and failed to connect with them.
This issue is been under process and no further follow up from your end. I would like to know what is the reason for the negligence on this particular case.
Rgds
Scaria A S

This is regarding the replacement product which was unexpectedly returned by seller.It is completely bad service as I myself had gone to take the product at Delhivery center (because he never came to my home).

I applied for a replacement/repair for my earphones 'boat bassheads 103' on july 24. My ticket no. Is 1327208. The last communication from their side was on 4th august claiming that a replacement product has been issued, however, i haven't received any product and the company's consumer service is unreachable through texts/emails/ and phone number. The texts and emails have no responses and their phone number isn't connecting. Its been over a month, i expect some communication on where my product is and when can i get back my repaired/replaced earphone.

I bought an earphone of boat company and there was some bluetooth connectivity problem in that, so i replaced it.
Then i claimed for warranty and boat company has issued complain and picked up the earphone but they have not sent me the replacement unit till now and no updates regarding it.

Good morning Sir/Madam
I had registered complaint on 5 august 2020 with a ticket number 1369367. The product was collected from me on 9 august 2020 and the service center received on 18 august 2020, when i check in boat website with my ticket.It is showing that replacement product is issued, and replacing product is dispatching soon on 20 august 2020.But after 5 days also it is showing same content.I have call service center so many of times but they didn't answer my call.And i also put an email, and i didn't get any updates.
So please resolve my problem as fast as possible.

Hi, i have ordered boat airdopes 611 14 days back
My order id #38498
After 14 days... My order was not shipped yet... And wosre part is i cant cancel my order too
Pla help me with this