Submit a Complaint
Claimed

boAt Complaints & Reviews

www.boat-lifestyle.com
1
Updated: Jan 15, 2026
Complaints 5774
Resolved
425
Unresolved
5349
Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to boAt

Having problems with boAt?

File a complaint and get it resolved by boAt customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Electronics & Appliances
boAt

boAt reviews & complaints page 227

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Lord Sid
Aug 27, 2020
Report
Copy

Address: 70/3 shastri nagar colony,ujjain,MP

I bought the Boat Bassheads 225 on 22 october 2019.
It was working phenominally.
But now the 3.5mm jack and the left side Driver is not working properly.
In 3.5mm jack whenever it gets a nomal turn the Speakers stop working and if i am on a Call then the person next to me gets very annoying sounds which hurt there ears and whenever I listen to a high bass music my left side Speaker starts Shreading the Music.
It will be great if you can Replace it with another one as you gave a warenty of a year so its your Responsibility to change it
Please help
+1 photos
+1 videos
boAt customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Mukesh sahoo
    Aug 27, 2020
    Resolved
    Report
    Copy
    Resolved

    I generated a complaint on 21th August and my earphones were picked on 22th August.Then i tracked my product detaills, and on 27th august last update was oh WHHandover and it says that my product has been delivered to origin but i have not recieved it yet. I want my product back at any cost.
    AWB no[protected]
    Ticket no. -1434960
    I have sent Complaint mails regarding this to imagine marketing but they have also stopped responding.
    Please solve my problem and bring me my earphones back.
    +3 photos
    Sep 1, 2020
    Complaint marked as Resolved 
    boAt customer support has been notified about the posted complaint.
    Aug 28, 2020
    Updated by Mukesh sahoo     Since my boat rockerzz 225 bluetooth earphone has one side problem, i had registerd the complaint and on 22nd august my rpoduct get picked from home and on 27 august i get a notification that my product has WHHandover to me.
    But I didnt recieve my product till now.
    Aug 29, 2020
    Updated by Mukesh sahoo     This was my second complains regards Boat.
    I have claim an replacement of my product which never has returned to me.
    My ticket number is 1434960
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      SURENDRA KVM
      Aug 27, 2020
      Report
      Copy

      Address: Anwarpur, Lalganj, Bihar

      This is about not working of boat 235v bluetooth head phone, the button are not working, I have complained previously but the replacement is very-very slow I request Boat to take the situation very seriously, customer care number is also not working.
      +1 photos
      boAt customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Addu007
        Aug 27, 2020
        Resolved
        Report
        Copy
        Resolved

        Address: Mumbai

        My boat rockerz 450 was picked up on 15th august 2020 and it is going to be 2 weeks since it has been picked up. The policy said it will replace the product within 12 - 15 days but it is not up to the mark. My ticket number is 1408637. I hope boat replace the product as soon as possible.

        Thank you
        Sep 1, 2020
        Complaint marked as Resolved 
        boAt customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          alina hasan
          Aug 27, 2020
          Report
          Copy

          Right earboat is not working

          Address: 38, Chanakyapuri, Shyam Nagar, Kanpur

          I buyed boat product( airboats) after 2 months right side one stop working only if we put in charging it only shows red light that also for 2 sec .i buyed this online from amazon. this is the product name-
          boAt Airdopes 311V2 True Wireless Ear-Buds with BT V5.0, Up to 15.5H Total Playback, IPX5 Water Resistance, Built-in Mic and Voice Assistant(Active Black)...
          +2 photos
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy
          A
          ankit14588
          Aug 27, 2020
          Report
          Copy

          I have called so many times to boat customer service but they didn't take any call. They had took my boat bluetooth headset 255f on 21/08/2020 but didn't give me replacement product. My ticket number is 1436855 my product is still not received.
          they are also not receiving the call.
          boAt customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            L
            Lakshita chaudhary
            Aug 27, 2020
            Report
            Copy

            My headphones suddenly stopped charging so i registered a complaint and one of your delivery partner from bluekart came and collected my headphones from me for replacement. But when i track my headphones from the ticket number provided it say that your pickup request is cancelled.so i need to know where my headphones are?
            +1 photos
            boAt customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sidak Vadhera
              Aug 27, 2020
              Report
              Copy

              Hello, I would like to know about the expected time of delivery of my product which was given for replacement on 25th of august. The shipment status shows
              It has arrived at bom/rvp, Maharashtra today. Please let me know the date of delivery.

              My ticket no is: 1420184.

              Product : Boat rockerz 255

              Issue: Right side of the earphone not working.
              boAt customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Amber Syed
                Aug 27, 2020
                Report
                Copy

                I submitted a request to claim my warranty on the 11th of July, they collected it on the 17th and the last update I received was on the 21st of July saying "replacement product issued" it has been a month since then and I have received no updates. My ticket number is 1275495 and I hope I get my product back at the earliest
                boAt customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sudeep Jayaraj
                  from Palghat, Kerala
                  Aug 27, 2020
                  Report
                  Copy

                  Address: Mumbai

                  One side of my boat rockerz 255 was not working and i had requested for a replacement. The product was within the warranty period which will be ending on this september 2021. They have approved my replacement and the concerned person has taken the defected product from me on july 31, 2021. And on tracking it was found that the product has reached the service centre on aug 7th. Its aug 27 today. Still i haven't received my replacement. No mails. They are not responding on calling customer care.
                  Order id: 1348633
                  +1 photos
                  boAt customer support has been notified about the posted complaint.
                  Aug 27, 2020
                  Updated by Sudeep Jayaraj                   Ticket no:1348633
                  Sep 09, 2020
                  Updated by Sudeep Jayaraj                   Still no updates available
                  Sep 12, 2020
                  Updated by Sudeep Jayaraj                   When will I receive my replacement.Its been more than a month.On aug 7th it has reached the service center
                  Sep 22, 2020
                  Updated by Sudeep Jayaraj                   It's been more than a month and stille I haven't received my replacement.on trying to call it's telling they are busy
                  View replies
                  For me It's 1 month and still they have not taken my product from the transportation company..
                  Reply
                  It's been more than a month and iam still waiting for a reply mail...sorry to say poor service from boat
                  Reply
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    T
                    Trinkleys
                    Aug 27, 2020
                    Report
                    Copy

                    No one responds fake brand and fake ratings at online shopping products from boat
                    boAt customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Asd@
                      Aug 27, 2020
                      Report
                      Copy

                      Address: Boat

                      I ordered boat earphone.. I got some problems in that.. Then i registered complaint on boat official website.. Then a guy pickup on 29 july. But today 27 august i have no information about my product.. Customer care number is out of order..
                      boAt customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Payal Anand
                        Aug 26, 2020
                        Report
                        Copy

                        Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East, Mumbai, Maharashtra - 400063
                        Website: 022-49461882

                        Replacement Product Issued Ticket status updated on 5th November after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

                        I had registered complaint on 5 August with a ticket number 1368901. The product was collected from me on 8 August and the service center received on 13th of August, when i check in boat website with my ticket. I saw that on 14th the agree for replacement but till now there is no change in replacement status and no updation on it.
                        Till now i didn't receive my product,
                        I called service center 100 times no one answers my call, no one replied my mails
                        +2 photos
                        boAt customer support has been notified about the posted complaint.
                        Aug 26, 2020
                        Updated by Payal Anand                         I have called so many times to boat customer service but they didn't take any call. They had took my boat rockerz 450 black but didn't give me replacement product. My ticket number is 1368901. They said they will replace my product within 7 days and the next day it is saying that it takes upto 12-15 days. Now the 15 days are over and my product is still not received.
                        And now they are also not receiving the call.
                        View replies
                        I have called so many times to boat customer service but they didn't take any call. They had took my boat rockerz 335 ocean blue. but didn't give me replacement product. My ticket number is 3169432. They said they will replace my product within 7 days and the next day it is saying that it takes upto 12-15 days. Now the 13 days are over and my product is still not received.
                        And now they are also not receiving the call.

                        No update regarding replacement product since 1 month - Comment #3887549 - Image #0
                        No update regarding replacement product since 1 month - Comment #3887549 - Image #1
                        Reply
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          AbhilashReddyGone
                          Aug 26, 2020
                          Report
                          Copy

                          Address: Mumbai

                          I have requested for a replacement/warranty check for my Boat charging cable, as it is not working and not charging my phone. I've requested to replacement for my product on 29th July, My product was picked up on 29th July.

                          After a very long delay my product reached Mumbai service center on 18th August, after 3 days, i.e 21st August, they've approved to replace my product, and the status of my replacement is "Replacement Product dispatching soon". Today it is 26th August and my product is not dispatched. On 29th of this month my request will complete 1 month but I've not received my product.
                          Dear boAt customer care, please Speed up your service and ship my product As soon as possible.
                          +1 photos
                          boAt customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Bipinbhai Solanki
                            Aug 26, 2020
                            Report
                            Copy

                            Address: Mumbai - Maharashtra

                            Ticket No. 1316892
                            Its more than one month after sending my boat earphones to boat service center.
                            Last status update "Replacement Product dispatching soon" but till date no communication received and also No one pick up call in customer care center
                            boAt customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Raja Karthikeyan
                              Aug 26, 2020
                              Report
                              Copy

                              20th Aug 2020 buy boat airdopes 441 Pro on boat official website.
                              I click the buy now button and payment via Google pay
                              2999 is debited in my account from razor pay
                              And i have payment successful mail from razor pay
                              But the website browser show me( something went wrong)
                              So my order is not fulfilled. It's cannot go to the next page. I don't have tracking id or order ID .but money is taken in my account . I tried to reach the support section on boat website but every day they send ticket for waiting list to speak on customer care but I never get any calls from boat company still . So my money is threatening by boat official website he never contact me properly. So I Raise a complaint against boat
                              +1 photos
                              boAt customer support has been notified about the posted complaint.
                              View replies
                              27th Aug 2020 buy boat airdopes 131 on boat official website.
                              I click the buy now button and payment via phone pay
                              1299 is debited in my account from razor pay
                              And i have payment successful mail from razor pay
                              But the website browser show me( something went wrong)
                              So my order is not fulfilled. It's cannot go to the next page. I don't have tracking id or order ID .but money is taken in my account . I tried to reach the support section on boat website but every day they send ticket for waiting list to speak on customer care but I never get any calls from boat company still . So my money is threatening by boat official website he never contact me properly. So I Raise a complaint against boat

                              Money deducted in my account but order not delivery - Comment #3726319 - Image #0
                              Money deducted in my account but order not delivery - Comment #3726319 - Image #1
                              Reply
                              Helpful
                              9 other people found this review helpful
                              9 found this helpful
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sidhhesh Dharmamer
                                Aug 26, 2020
                                Report
                                Copy

                                Address: Sagar samrat B/407 mahim causeway road behind swami vivekanand garden mumbai -400016

                                I had ordered boat rockers headphones on 19th th jan but oke of the ear piece is faculty and I can not hear from it since there is a warranty of 1year for the product I would request you to get it exchanged ASAP
                                PS- I already raised my voice for the same thing but I think it has gone to the deaf ears
                                You can reach me on -[protected] or [protected]@gmail.com
                                +1 photos
                                boAt customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  Gopi Naidu Annem
                                  Aug 26, 2020
                                  Report
                                  Copy

                                  I had registered complaint on 23rd July with a ticket number 1321038 . The product was collected from me on 24 th July and the service center received on 29th of July, when i check in boat website with my ticket. I saw that on 1st August the agree for replacement but till now there is no change in replacement
                                  Till now i didn't receive my product,
                                  I called to customer care they told me replacement product will dispatch within 10 days even after 10 days no response from boat Team. I try to call customer care but call not connecting
                                  boAt customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Dr swaroop
                                    Aug 26, 2020
                                    Report
                                    Copy

                                    It's been almost 30days i didn't get any reply from boat or my replacement product. And not able to contact customer care whenever i call them it says it is closed today
                                    boAt customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      kanishk06
                                      Aug 26, 2020
                                      Report
                                      Copy

                                      I have registered a complaint to boat official site regarding exchange of my earphones, with ticket no. 1351199.
                                      They have managed to pickup the product.
                                      It's been a month but there is no further updates on its return and the customer service aren't picking up calls, replying to several emails.
                                      This is really awful service provided by boat.
                                      Kindly help me out on this matter.
                                      boAt customer support has been notified about the posted complaint.
                                      View replies
                                      it been more than two months I haven't received a reply from boat yet.
                                      Reply
                                      Helpful
                                      5 other people found this review helpful
                                      5 found this helpful
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Luminous Infoways
                                        2.2
                                        (7)
                                        Symphony Limited
                                        2.1
                                        (705)
                                        Croma
                                        3.8
                                        (3292)