Claimed

boAt Complaints & Reviews

1
Updated: Dec 18, 2025
Complaints 5760
Resolved
425
Unresolved
5335
Contacts

File a complaint to boAt

Having problems with boAt?

File a complaint and get it resolved by boAt customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

boAt reviews & complaints page 227

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Bipinbhai Solanki
Aug 26, 2020
Report
Copy

Address: Mumbai - Maharashtra

Ticket No. 1316892
Its more than one month after sending my boat earphones to boat service center.
Last status update "Replacement Product dispatching soon" but till date no communication received and also No one pick up call in customer care center
boAt customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Raja Karthikeyan
    Aug 26, 2020
    Report
    Copy

    20th Aug 2020 buy boat airdopes 441 Pro on boat official website.
    I click the buy now button and payment via Google pay
    2999 is debited in my account from razor pay
    And i have payment successful mail from razor pay
    But the website browser show me( something went wrong)
    So my order is not fulfilled. It's cannot go to the next page. I don't have tracking id or order ID .but money is taken in my account . I tried to reach the support section on boat website but every day they send ticket for waiting list to speak on customer care but I never get any calls from boat company still . So my money is threatening by boat official website he never contact me properly. So I Raise a complaint against boat
    +1 photos
    boAt customer support has been notified about the posted complaint.
    27th Aug 2020 buy boat airdopes 131 on boat official website.
    I click the buy now button and payment via phone pay
    1299 is debited in my account from razor pay
    And i have payment successful mail from razor pay
    But the website browser show me( something went wrong)
    So my order is not fulfilled. It's cannot go to the next page. I don't have tracking id or order ID .but money is taken in my account . I tried to reach the support section on boat website but every day they send ticket for waiting list to speak on customer care but I never get any calls from boat company still . So my money is threatening by boat official website he never contact me properly. So I Raise a complaint against boat

    Money deducted in my account but order not delivery - Comment #3726319 - Image #0
    Money deducted in my account but order not delivery - Comment #3726319 - Image #1
    Helpful
    9 other people found this review helpful
    9 found this helpful
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sidhhesh Dharmamer
      Aug 26, 2020
      Report
      Copy

      Address: Sagar samrat B/407 mahim causeway road behind swami vivekanand garden mumbai -400016

      I had ordered boat rockers headphones on 19th th jan but oke of the ear piece is faculty and I can not hear from it since there is a warranty of 1year for the product I would request you to get it exchanged ASAP
      PS- I already raised my voice for the same thing but I think it has gone to the deaf ears
      You can reach me on -[protected] or [protected]@gmail.com
      +1 photos
      boAt customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        Gopi Naidu Annem
        Aug 26, 2020
        Report
        Copy

        I had registered complaint on 23rd July with a ticket number 1321038 . The product was collected from me on 24 th July and the service center received on 29th of July, when i check in boat website with my ticket. I saw that on 1st August the agree for replacement but till now there is no change in replacement
        Till now i didn't receive my product,
        I called to customer care they told me replacement product will dispatch within 10 days even after 10 days no response from boat Team. I try to call customer care but call not connecting
        boAt customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Dr swaroop
          Aug 26, 2020
          Report
          Copy

          It's been almost 30days i didn't get any reply from boat or my replacement product. And not able to contact customer care whenever i call them it says it is closed today
          boAt customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            kanishk06
            Aug 26, 2020
            Report
            Copy

            I have registered a complaint to boat official site regarding exchange of my earphones, with ticket no. 1351199.
            They have managed to pickup the product.
            It's been a month but there is no further updates on its return and the customer service aren't picking up calls, replying to several emails.
            This is really awful service provided by boat.
            Kindly help me out on this matter.
            boAt customer support has been notified about the posted complaint.
            it been more than two months I haven't received a reply from boat yet.
            Helpful
            5 other people found this review helpful
            5 found this helpful
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Santosh Sarashetti
              Aug 26, 2020
              Report
              Copy

              Address: laxmi multistate co-operative credit society, neaar yes bank, uma rameshwar road, jamkhandi-587301

              I have bought boat rockerz 255 active black wireless Bluetooth on 01/02/2020, now it's under warranty, there is a problem with sound i can't hear it properly very low sound and volume, i can't get the service properly, i can't raise my complaint, why this all happening, this is the bad thing worst service, there is option of door to door service, if i can't raise my complaint, how cant i get your service and also i have been sent a mail request for service there is no work from your company.
              +2 photos
              boAt customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                asif07
                from Noida, Uttar Pradesh
                Aug 26, 2020
                Resolved
                Report
                Copy
                Resolved

                Hello,

                I have registered a complaint on boat on 5-august-2020. Complaint no is : 1369924

                On 18-august-2020, service center received my product for servicing and on 20-august-3020 i got a status as 'replacement product issued ' and 'replacement product is dispatched' aslo. But still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
                I am unable to contact customer care, call is not connecting,
                When can i expect a delivery of my replacement product.

                Regards,
                Asif khan
                Sep 4, 2020
                Complaint marked as Resolved 
                They contacted me after the complain and today i got my replacement product 😁.
                boAt customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  vraj00707
                  Aug 26, 2020
                  Report
                  Copy

                  Address: Gorwa vadodra.

                  My earphone has stop working after usage of approx 5 months. as it is in Warranty period. i want to claim my warranty to repair my product.
                  +1 photos
                  boAt customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    Gourav Pallav: GPS
                    Aug 26, 2020
                    Report
                    Copy

                    I have raised a replacement issue with boat bassheads 100 when it's stop working in one side 9n july 16th and its been almost 43 days and have not delivered to me. My ticlet number is 1294192, and please view the attached pictures.
                    +3 photos
                    boAt customer support has been notified about the posted complaint.
                    Aug 26, 2020
                    Updated by Gourav Pallav: GPS
                    And yes they are not picking up the phones also not responding to my mails.
                    My complaint has not been resolved
                    Do it fast as soon as possible possible, because i will show you what a consumer can do. And boat has deleted my ticket number from their site, genius, but i have taken so much of screenshots earlier, let me show you who are the real boss.
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shreerajnamita
                      Aug 26, 2020
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East, Mumbai, Maharashtra - 400063 See Map Customer Care: 022-49461882

                      Hi Team,

                      Its been now 2 months still i not received replacment of product that promise by boat team. On 4th july status of complaint Upgraded Product dispatching soon after waiting again for one month and several email boat team update same status on 17th aug.
                      When i cam get replacement.
                      +1 photos
                      Sep 11, 2020
                      Complaint marked as Resolved 
                      They took so much time almost 3 months for replacement and today I received product. But product is already use some scratches. dust in earbuds and major fault wire is already tattered.
                      boAt customer support has been notified about the posted complaint.
                      They email me the tracking no courier partner xpressbees.but that tracking no is not trackable.

                      [protected] tracking no.

                      Replacement not yet received - Comment #3732026 - Image #0
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        MURAREE AHIRWAR
                        Aug 25, 2020
                        Report
                        Copy

                        Address: Room no. 320 uvsl bachelor hostel steel complex, bhugaon link road, wardha, Maharashtra 442001

                        BoAt Bassheads 103 Blue Wired Headset jack has got malfunctioned.
                        +1 photos
                        boAt customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          Barath Mohan M
                          Aug 25, 2020
                          Report
                          Copy

                          Address: Mumbai

                          My name is barath mohan m.
                          I gave my bluetooth headset which is named
                          Boat rockerz 255 sports bluetooth wireless earphone
                          With immersive stereo sound and hands free mic
                          (Raging red) for servicing/replacement, dated july-08 2020.
                          My ticket number is 1256614.
                          My headset was successfully picked up from my location on time and delivered to the boat service center in mumbai, there was no response from the team whatsoever. It has almost 2 months now and the warranty period is over. But still i have neither received any update from the company nor any replacement product as promised. This is way past the waiting period and i'm worried that my earphone will never reach me. I request the respective authorites to check into this issue and provide me with the replacement as per the warranty.
                          boAt customer support has been notified about the posted complaint.
                          My waybill number :[protected], it is notified to me by the courier company that my order has been succesfully deliverd to its destination.Yet my ticket number on the boat service portal hasnt been updated.Which means that my item has reached the destination but its been lying there untouched. So i requst the authorities to please check into it as soon as possible
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Dtrans7
                            Aug 25, 2020
                            Resolved
                            Report
                            Copy
                            Resolved

                            I have claimed warranty of my boat bassheads 220 earphones on 18 march 2020 and haven't received my earphones yet its been 5 to 6 months they didn't answered most of my calls on the costumer service and they were just making promises that it will dispatch it in 48 hrs or so but they never did. N it was difficult to connect with them as after 4 to 5 tries the call connects and then after that 10 mins waiting or so i can talk to them and they ate up my 5 months warranty by keeping the product to themselves on the service centre i want my warranty of 5 months back
                            +5 photos
                            Aug 28, 2020
                            Complaint marked as Resolved 
                            boAt customer support has been notified about the posted complaint.
                            Aug 25, 2020
                            Updated by Dtrans7
                            I want my replaced product back
                            Aug 28, 2020
                            Updated by Dtrans7
                            No one called till now
                            Aug 28, 2020
                            Updated by Dtrans7
                            I didn't got my product back till now
                            Aug 28, 2020
                            Updated by Dtrans7
                            They didn't emailed or called they r not even recieving my call
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vasanth Billa
                              Aug 25, 2020
                              Report
                              Copy

                              My boat speaker is under warranty..I handed over my speaker to the courier men on Aug 1...it's aug 25th...now..Not a single reply from your customer service..and the status of the ticket is same as what a I saw on 20days back..please help me as soon as possible..
                              +1 photos
                              boAt customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                C
                                Chetan Naiwal
                                Aug 25, 2020
                                Report
                                Copy

                                One side headphone not working. Currently in warranty period. Please resolve ASAP. Thank you.
                                +2 photos
                                boAt customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Pratyush saini
                                  Aug 25, 2020
                                  Report
                                  Copy

                                  Address: B 259 gaali no 3 majlis park Adarsh Nagar,110033 new delhi

                                  My earphone is not working and it is under warranty as I bought it in may 2020
                                  boAt customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Balkrishna w
                                    Aug 25, 2020
                                    Report
                                    Copy

                                    As i purchased boat rockerz 255 sports bluetooth wireless earphone with immersive stereo sound and hands free mic (Active black) | b07c2vjxp4 (B07c2vjxp4) hsn:8518
                                    On[protected] so currently one side headset is not working please provide a solution for this
                                    +1 photos
                                    boAt customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      shaz alam
                                      Aug 25, 2020
                                      Report
                                      Copy

                                      Address: mumbai
                                      Website: Support.boat-lifestyle.com

                                      My boat stone 1000 speaker was picked up on 23rd of july for repair and the product was dispatching soon on august 1st. Today is 25th of august and the status remains the same. No response from customer care, no reply to e-mails. Please do the needful. My ticket# is 1310758
                                      +1 photos
                                      boAt customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        palak.khanna
                                        Aug 25, 2020
                                        Report
                                        Copy

                                        Hi .. MyOrder ID - OD[protected].
                                        I have ordered ear phones from Flipkart on 22nd June. It's been only 3 months and its one ear has stopped working. How can I get it replaced
                                        boAt customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit