boAt Complaints & Reviews

I have purchased a boAt airdopes 131 pro, at the time of purchase the expected date of delivery was with in a week from the date of order placed.
order id: 2668292.
it's more than a week now my order hasn't even been dispatched yet.
When I complained to the customer care, all I get is an automated reply that order will be delivered as soon as possible.
The order was supposed to be a gift for someone, what is...

I made a payment of 299 Rupees for boAt bassheads 100 at 6:12PM on September 2, 2022. However, I received no order confirmation or intimation and I am unaware of what to do next. Also, I tried calling the customer executives but they do not recognise my order.

I replace my wireless band before 22 days they said me replace in 7 to 10 days but i hv not recieve my product and I call them they did not give satisfied reply.so please check and solve my issue

I have ordered boat airdopes from its official store on Aug 25 2022. Order no 2668292.
I've paid the total amount and the time of placing order. It was supposed to be delivered with in a week from the date of placing order. Its more than a week now the order hasn't even been dispatched yet. There is no response to mails and contacts.

Order no: 2668292

I ordered a ear buds worth rs.3999 and registered with boat along with my all the address details and paid it through upi...and the money got deducted but i didn't get any confirmation message or order number and seriously this is not expected from an official site like BOAT please look into it as 3999rs. Has been deducted from my account and there's no sign of confirmation from their website

Not delivery product in given time!
Need refund .

My order is not delivered it even not pickup always show pickup pending form last 5 days boat have very bad service..

They rejected warranty claiming without any reason

ORDER NUMBER #2680658
Ordered Product: BOAT BassHeads 182 Black
Ordered Date: 27th August 2022

Product to be delivered on next day, but everyday status shows Out for delivery and end of the day status changed to Customer not reachable, when I was very reachable, waited for whole Sunday cancelled my plans just for this one order, but never reached to me, since from then everyday status starts with Out for delivery and end of the day, status changed to Customer Not Reachable. It's almost 6th day, now status has changed to RTO - Transit. For past 6 days, I haven't received single phone call from the delivery team, I request for the proof of their dialed numbers, still they couldn't produce, since it was a naked lie for their inability to delivery. After me sending the mails to Company CEO, marketing and shipping team, I've received call from customer care stating that they couldn't deliver because of rain, when it was just couple of hours in Bangalore, became an excuse for non-delivery. Though it was a small amount, still the pain and stress, I undergone because of their baseless excuse of blaming customer. I want to take legal action against the company. I don't mind even if I don't get the refund, but I want teach them a lesson.

I have pruchased neckbend 255f in jan -22 but now a days finding issue in charging.
plz clear asap.

My last transaction amount INR 336.30 but my order doesn't reach me i want to refund my amount

BoAt Aavante 1800 Sound Bar and subwoofer note connecting

I ordered boat rockerz 260 v1 on 30th August from their official website and paid the amount, but there were no more conformations from them. And when i logged in with the same email id, it still shows no orders. I either want a refund or get details about my order ASAP.

BoAt is refusing to replace the product boAt aavante soundbar 2000. The product has manufacturing defect. Its woofer (basebin) is defective, working sometimes and then stops working. Some problem is also in SOUNDBAR. Its clearly written at their website --- "The customer can replace the product unit received within 7 days from the date of delivery and get a replacement unit[protected][protected]-------
delivered to the customer."
* can cross check the policy on this link:-

https://www.boat-lifestyle.com/pages/return-policy

IHAVE ATTACHED THE SCREENSHOT OF boAt POLICY PAGE

and still boAt is refusing to replace it. They are saying its 7 days after purchase date.

There is even no provision to talk to boAt senior. And cust care is not helpful.
Response time is very slow. they say they will arrange a call back... but no call comes.
PATHETIC PRODUCT... PATHETIC CUST SERVICE.

Please make a note this is 2nd time i am facing this issue... 1st time croma company replaced the product and now i have contacted boAt and they are not replacing it.
I ALREADY INFORMED WITHIN 5 DAYS OF PURCHASING THE PRODUCT TO CROMA THAT THERE IS MANUFACTURING DEFECT.

Please take necessary action regarding this matter.

Thanks
Devanshu
[protected]

I ordered a Boat Watch Flash Red. When the product got delivered i found that the packet was already torn and the packet was empty.

When I received the product the packet was already torn. I found an empty packet inside the packet.

Hey, I still haven't received my package which was supposed to be delivered by 29th of this month. My order number - 2656333_BBLR506981 . I request you to immediately get in contact with Kerryindev express which you have selected for courier services. I received my BOAT 255 pro+ whose delivery was 30th august and it was delivered by amazon shipping and that too on time. I still have no idea why they haven't delivered as they have received the package at PMC branch. Now they are showing that it will be delivered by 30 aug - 1 sep. But I have to travel abroad by 31 august in evening. I would have to cancel this order if it is delayed this much. That courier service is not picking up calls and no updates from your side as well.

I ordered Boat rockerz 255 pro+ from official website of boat with order no 2552525 on 7th August and cancelled on 8th. After few days, update was showing dispatched product. When I call customer care, they said that they have cancelled it and i will receive my refund after 5-7 working days
I waited but all in vain. It's been 20 days. No action is taken

I placed an order of Rs 1299 via the boat-lifestyle website and paid for it via UPI through Paytm at 18:07, on 30th August 2022. The amount has been deducted but the order is showing nowhere, and neither have I received any order confirmation from boAt. I have attached the screenshots of the payment with this.

Boat have very worst delivery service and customer service. I have ordered Boat stone 1200F, without contacting me it is declared as undelivered. It was returned to the Mumbai from Pune. Now they are saying that it will be reshipped. And the time mentioned is 5-7days.