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boAt Complaints & Reviews

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Last updated Apr 26, 2024
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boAt reviews & complaints page 32

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S
S.D.Ghuge
from Vasai, Maharashtra
Aug 7, 2022
Aug 7, 2022
This thread was updated on Aug 7, 2022
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Boat Rockerz 235V2 Bluetooth headphone is not working properly

Address:204, 2nd floor air india building behind bassin catholic bank killa Road Vasai West dist. Palghar, state Maharashtra

I'd purchased boat Bluetooth headphones in October 2021. But left side of my Bluetooth headphones is in fine condition but still not working properly. Although right side of my Bluetooth headphones has damaged by me but still it's working properly. So it's a technical default so I would be able for replacement but still representative at boat service centre at Vasai dist. Palghar is denying my request. If I'll not get replacement so unfortunately...
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R
Raviarchanaravi
Aug 6, 2022
Dec 21, 2022
This thread was updated on Dec 21, 2022
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Not working of boat rockerz 235v2

Address:209, RAJKUMAAR NAGAR BHATDIHA GODDA NEAR DURGA MANDIR

My product is not working and it is in warranty period. Please help me...
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A
Akash Godse
Aug 6, 2022
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Order cancel

Address:Pune
Website:www.boat-lifestyle.com

I m trying to cancel order or change a product but can’t able to change product and customer support also not give me support on product...
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P
Pratinav
Aug 5, 2022
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Payment deducted but no order Is received

I ordered Storm Smart Watches with Full-Touch 33mm Curved Color Display, SpO2 Sensor on 5- August 2022 at 11:01 pm for the sum of 2499 .the payment got successful and deducted from my gpay but no confirmation was recieved and the page got stuck there... No refund is done ..please look into it...
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M
Manish Nagapuri
from Warangal, Andhra Pradesh
Aug 5, 2022
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Product not received after warranty claim

Raised a complaint of my product airdopes 131 viper green colour to replacement within the 7 days of the product delivery. The boat service sent a message that the pick up is to be done by Xpress bees, but the courier partner didn't come to me. After replacement timeline has over they sent me a message that the delivery partner was unable to contact me but I didn't receive any message or call from the delivery partner. After it I again raised...
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S
Shinjini Bhowmick
from Kolkata, West Bengal
Aug 5, 2022
Dec 21, 2022
This thread was updated on Dec 21, 2022
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Cannot claim warranty due to no response from the company

Address:Delhi, India

Hi this is Shinjini Bhowmick. I have bought Airdopes 621 from Boats last year on 10th October 2021 via online payment. On 30th July 2022 the device suddenly started acting abnormal. The left earbud stopped while I was on call. I checked the manual and went through all possible disconnecting/reconnecting, factory reset as written in manual. Nothing worked hence I had to contact their customer support for warranty claim. I did that on 3rd August...
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P
Pankaj671988
from Noida, Uttar Pradesh
Aug 5, 2022
Dec 21, 2022
This thread was updated on Dec 21, 2022
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Boat earphone battery issue

Hi, I have raised complaint 26 July for boat earphone battery issue boat service center have been received I am waiting for same from 10 days no one responded from boat support. I already dropped mail[[protected]@imaginemarketingindia.com] 3 to 4 time but no any responded. Some time i thinking i will buy new earphone another company because of i need very urgent .

So that not a good process of boat management and services
br...
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A
Aman1122
Aug 4, 2022
Dec 21, 2022
This thread was updated on Dec 21, 2022
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Boat airdopes 141 cyan cider delivery issue

Address:Navi Mumbai

On 8 july i registerd a warranty claim for my product service ticket no 22128347 after so many days and many calls thet said that ur product working properly so reject claim...on 22 july

inform me that they deliver my original product i did not say anything to them and on 27 july they delivered the product and when i open the box the product is Missing and then i contacted them they said send mail consist of box...and then...
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S
Shreejith@Nair
from Ahmedabad, Gujarat
Aug 4, 2022
Dec 21, 2022
This thread was updated on Dec 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment failed but amount got debited

On 27th July, 2022 midnight, I initiated a payment of ₹1499 against purchase of BOAT ROCKERZ 333 ANC via my RBL Credit card. While paying, the transition failed but the amount got debited from my Credit Card.

Afterwards on 28th July, I again initiated a payment for the same product and that was successful and the order got placed.

The first payment was on the name of IMAGINE MARKETING PVT NEW DELHI IN with...
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I have ordered Airpode 131 on 14th July with online payment and I received a mail that it has shipped and couldn't track the order with the provided link. Also recently I found that the website is unavailable now. No updates on the product .Please do the needful....
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R
rohan02
Aug 3, 2022
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I didn't received any refund

I have ordered boAt BassHeads 103 - Green from boAt lifestyle, payment amount has deducted from my account, but no order is reflected on site. It has been 10 days; I didn't receive any refund and I am unable to contact them for the issue.
Name - Rohan Kumar Rawat
My payment ID - pay_Jy53XHGE3fZVhv
date - 26 July 2022, 11:11 pm...
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A
asdf@asdf
from Hisar, Haryana
Aug 3, 2022
Dec 21, 2022
This thread was updated on Dec 21, 2022
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Warranty claim replacement un completed

I complain warrenty claim on boat website on 14 July . They accepted my warranty . And send a courrier to return a product . I had been return my product to him . After 3-4 days they sent in ware house and they accepted my claim . They update status of my ticket no . Is PV claim accepted . On 23 July . They messaged me that my product replacement is dispatch in some time and they reached in 5-7 days but after 23 July they did not give me...
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V
Vishal Singhjr
Aug 3, 2022
Dec 21, 2022
This thread was updated on Dec 21, 2022
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Payment complete but order not delivered/confirmed

Address:Delhi

I've placed an airdopes order from the boat's site but I forgot to log in while ordering. Payment is made and I've received the payment confirmation email as well. But I'm unable to find any details of the order or tracking number. Can you please check and confirm the status of the order?

Order for: Vishal Singh
Order date: 28/07/2022
Contact number used: [protected]
Pincode: 422012
Payment id:...
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C
Chaitanya Galan
Aug 2, 2022
Dec 21, 2022
This thread was updated on Dec 21, 2022
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Boat Money Deducted but order not confirmed

Address:Delhi

I'd made a purchase for Boat airdopes 142 (cyan cylinder) on 20 July 2022.

However, the amount got debited but there's no confirmation from boat side.I've got confirmation from the payment gateway side thay the payment was successful.

I've mailed the boat support several times and even called customer support but still no output.Its been 10 days, I've haven't received either the refund or the Product.
br...
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S
saner
Aug 2, 2022
Dec 21, 2022
This thread was updated on Dec 21, 2022
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Material did not got to me

Address:Please send the parcel to below address: Verito Engineering Private Limited. Near Express Highway, Vatva GIDC, Phase-IV, Ahmedabad, Gujarat - 3824

Dear Team,
Greetings from akshay.
My Ticket Number[protected]
Name - Akshay Saner
Mob- [protected]

We register the complained to our boat air buds rockerz 141 on date[protected], Then we got the email for accept the complain and your team also told me your parcel dispatch the with in 4 to 5 days. But still date we did not got our parcel.
We contrive follow up to your customer but i did...
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N
Nitish Ramesh
Aug 2, 2022
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Scam on instagram

Recently I had been scammed by an advertisement that had showed up on instagram for boat products where i had placed an order for a product and later realized that it was a fake website. My money got debited from my account but i did not get any updates regarding the product. Please do the needful so that we get our money back. Any action you take may be helpful for a lot of people who had been scammed...
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N
Nayanjyoti Pegu
Aug 2, 2022
Dec 21, 2022
This thread was updated on Dec 21, 2022
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Error in Cancellation

I order a product from boat website 2 time by mistakenly and it is 24 hours ago I was trying to cancel it and I tried more than 100 times but it is still not cancelling it shows “Please Try Again Later!".
You need to realise how big of a brand you guys are and the uncomfortable feeling of not being able to cancel the order is pathetic.
So, I request you to please fix the problem and cancel my order as soon as possible.br...
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S
Shahbaz Prince
Aug 2, 2022
Dec 21, 2022
This thread was updated on Dec 21, 2022
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Boat Nirvanaa 751 ANC

Address:Karan Nagar lane 9, Zenith library

I claimed wrantee it was collected from me provided some electronic malfunction after proper check and they r now sending me that product black saying its physically damaged!...
+3 photos
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A
Ashwani Dalal
Aug 1, 2022
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Boat Airdopes 131-black

Address:K-176 Vijay Vihar Phase-2,Rohini ,New Delhi-110085

I am trying to contact their customer service but they are not responding to my problem and it has been just 10 days, since I purchased my earbuds and from past 2 days my right earbud is not responding.
I purchased online so it's not my headache to visit their center it's their duty to respond me as I am under the 1 year warranty period....
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G
gouravversion2
Aug 1, 2022
Aug 15, 2022
This thread was updated on Aug 15, 2022
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Missing Product / Fraud

This is Gourav Soni from Bawal, Distt- Rewari, Hr.
Recently on 23rd july i ordered 2 airdopes 131 matte black from boAt website and after 7 days finally i get my order...but after paying delivery guy 1998 rupees i opened my package and i got only one airdopes 131 and the second one is MISSING!!!

I tried to call courier service but they refuses to take any responsibility..

I tried to contact boAt via call...
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