[Resolved]  Boat — Black Boat rockerz 450 headphones

Hello, I have been using the aforementioned product for 5 months now and operating it with utmost care but after that too the extender part on right side cracked and is on the verge of breaking.
But isn't it manufacturing defect for the product to break so easily without any external force or pressure.
I had also contacted the customer care for repair or replacement but much to my dismay they claimed it's a physical damage so it won't covered under warranty

I hope that you'll contact me soon and send a replacement for my product