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Boat — Bluetooth earphones boat rockerz 255 active black

Hello
My ticket number is 1261358.

I have given my boat rockerz earphones for repairing. It's been 15 days now.
When I tracked my product, It was showing out for delivery. But I didn't receive it.

The last status it is showing: WHHandover

What does it mean?

Please do the needful at the earliest.

I have sent the emails to the support team. But they are not replying.
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