Boat — Bluetooth headphone

Hi, i have registered a complaint on 22nd of april, 2020 on boat website and it get approved on same day woth ticket id 1073393. Another day it has been picked up from my address by courier person and it take almost 55 days almost to deliver the product just to next station. Than it take 6 to 7 days for day and my complaint status to change to replacement product issued (Date 24 june) but for more than 75 days, i m still struggling to get my headphone replacement or status where it is stucked.

I work in a company where i do night shift and due to this pandemic situation, we are working from home. As an team manager i received a lots of call in night from my subordinates for assistances. But i cannot use my beloved headphone, due to which 1 hand get block for all my calls to get answer. And it impacting my whole team.

There is no communication from boat in this 75 days that it has delayed and we are trying fast to get ur product as soon as possible or something like that. I will make sure this brand shud not be taken again in my frnds and relatives.