I have bought this product in October, 22 .After using it for 2 months the headphone case(where it is charged) loosened. So I claimed a warranty regarding this issue writing the same in the remarks. My warranty ticket reference is 28395881. My headphones were working properly. Otherwise I would've claimed the warranty for damaged headphone. A delivery partner picked my product and a report has been sent to me that my headphones are broken into two pieces in the same way(which is impossible if not done on purpose). So in the end they have broken my headphones which was in perfect condition just to not take the warranty claim as they doesn't take any claim for physically damaged headphones.
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