Boat — Boat basshead 242 orange

Address:

525 second floor, pocket-3 , pashchim puri, new delhi 110063

I have ordered them on 1 December 2021, but due to the poor quality of the product, I'm unable to return/ exchange it, however despite writing many emails and posting on different social media platforms, still there is no response from the boat. Need urgent replacement of product.
order id-1119928