[Resolved] Boat — Boat bassheads 100 replacement service

Revathy Santhosh K

Address:

Boat service center Mumbai

I raised a complaint on my boat basshead working problem on 16th September and they picked up the product on 17th September. Since 29 September the status shows replacement product dispatching in 5 days. They are neither replying to mails also. Support ticket number: 1545874
Please help

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Oct 19, 2020

Complaint marked as Resolved

Got it delivered after i registered a complaint on consumer helpline(govt) . my product was shipped very next day after i registered complaint.

boAt customer support has been notified about the posted complaint.

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Comments

Lakshya_Sharma08

same for me it's been 5 months and i still haven't recieved my replaced earphones and no response of mails and calls also

Revathy Santhosh K's [Complaint's author] reply, Oct 10, 2020

I dont know why they cant just sent back the product as fast as they picked it up. You can send a mail to support desk to see what they say. 5 months is too much. If u are lucky u might get a reply

Divyanshu_jain

i had similar problem, i complained here and within next 4 days I got the replacement product
I think if you still haven't gotten replacement put up another complaint here

Revathy Santhosh K's [Complaint's author] reply, Oct 11, 2020

Okay i will wait for 2 more days...then ill put another complaint if i didnt get it...thankyou :)