Boat — Boat bassheads 182 wired headset

Address:	Sennheiser Electronics India Pvt Ltd 104(A, B, C), First Floor, Time Tower, M.G. Road, Sector 28, Gurugram, Haryana - 122002 Phone: 1800 22 3632
Website:	support.boat-lifestyle.com

I raised a complaint about receiving a replacement unit for my faulty headset at 02/06/2020 on boat's official support page. On 09/06/2020 it got 'approved' and on the same date they picked up the headset from my home and since then it is stuck at mumbai after 'whhandover' on 18/06/2020. They aren't updating any more statuses. I just want to know how and when am i gonna receive my replacement unit. Some quick assistance will be appreciated. Thank you.