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Boat — boat bassheads 225 replacement not yet received

I had applied for a replacement of my boat bassheads 225 on 21st may and it has been almost 2 months i haven't received my replacement yet. The tracking status says that the replacement product was issued but i have tried to contact the customer service many times but didn't get any response. Please tell me when will my replacement arrive.
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Jul 10, 2020
Updated by Shrisha07 My ticket number is 1113695
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